Do you mean since you downgraded to Polycom 3.0.3b?
If not, what is the MoH patch you are talking about? Thanks, Mike From: Jay Reeder [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 21, 2008 5:40 PM To: Picher, Michael; [email protected] Subject: RE: [sipx-users] New Polycom Firmware - MOH locks up Mediant 2000 Ok, thanks! Since removing the MOH patch to the sipx config file things have appeared to be fine. But we're not doing anything interesting.... just placing and receiving calls. -- Jay ________________________________ From: Picher, Michael [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 21, 2008 5:34 PM To: Jay Reeder; [email protected] Subject: RE: [sipx-users] New Polycom Firmware - MOH locks up Mediant 2000 It is not but some have seen some problems with 3.1.0... I think it's worth a test... From: Jay Reeder [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 21, 2008 5:28 PM To: Picher, Michael; [email protected] Subject: RE: [sipx-users] New Polycom Firmware - MOH locks up Mediant 2000 Michael, I haven't. We were previously using 2.2.2 and upgraded to the 3.1.0 for the MOH. J Is the MOH also supported in firmware 3.0.3b? -- Jay ________________________________ From: Picher, Michael [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 21, 2008 5:23 PM To: Jay Reeder; [email protected] Subject: RE: [sipx-users] New Polycom Firmware - MOH locks up Mediant 2000 Have you tried the same with Polycom firmware 3.0.3b? From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jay Reeder Sent: Tuesday, October 21, 2008 10:59 AM To: [email protected] Subject: [sipx-users] New Polycom Firmware - MOH locks up Mediant 2000 Guys, I know this isn't the correct forum but has anyone seen this issue? We're using sipXecs version 3.11 with Polycom 330 phones (Bootrom version 4.1.1 and SIP version 3.1.0b). Incoming calls are received through an Audiocodes Mediant 2000 gateway with firmware version 5.20A.033.006 (via ISDN PRI) and outgoing calls are routed back through the same gateway over the PRI. When a call comes from the ISDN PRI through the Mediant 2000 to one of the polycom phones (on the new firmware, routed by sipX) and that call is put on hold, the Mediant "locks up". At that point we can't ping the Mediant or access the web admin. The Mediant's network switch port is flashing like crazy and all calls are effectively cut off. The call that was put on hold never hears hold music and all calls are disconnected. Has anyone seen this type of behavior before? Is there a setting in the Mediant that might affect this? Unfortunately I can't do much testing until after business hours. Thanks, Jay
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