still hacking away at this... set sipstatus to DEBUG and watched a phone try to 
subscribe.  looks like -something- is wrong with the auth but i can't really 
tell what.

"2009-01-30T01:08:15.961676Z":150:SIP:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SipNonceDb::nonceSignature:
 callId='[email protected]' fromTag='1A0C11FE-A29E7817' 
realm='oc.local' timestamp=ëWE<ñ¥ñC¶'"secret='¨á\";G×

"2009-01-30T01:08:15.961874Z":151:AUTH:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SubscribeServerThread::isAuthenticated()
 - No Credentials for mailboxUrl=\"sip:[email protected]\", reqRealm=\"oc.local\", 
reqUser=\"5000\""
 
enclosing the rest of the log if anyone can help.

milosz

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Meller, Milosz
Sent: Thursday, January 08, 2009 1:15 PM
To: Scott Lawrence
Cc: [email protected]
Subject: Re: [sipx-users] clearing false mwi?

>what you want to look for is _why_ the authentication is not accepted.
>Look for WARN or ERR level entries in sipstatus.log

that is the odd thing... there don't seem to be any relevant ones.
actually there are no ERR or WARN messages in there at all since i disabled vm 
subscription on the phones that don't have voicemail perms.

>Have you confirmed:
>That the users have Voicemail permission?  

yes =)

>That the credentials and permissions databases are replicated to the
system that the status server is running on?

yeah, this is not an ha setup.
_______________________________________________
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----Remote Host:192.168.3.19---- Port: 51743----
SUBSCRIBE sip:[email protected] SIP/2.0
Record-Route: <sip:192.168.3.19:5060;lr>
Via: SIP/2.0/TCP 
192.168.3.19;branch=z9hG4bK-sipXecs-002b29a260b9db4721789d6b67b68b1ae737
Via: SIP/2.0/UDP 172.20.3.113;branch=z9hG4bK664c9accD03333AD
From: \"Milosz Meller\" <sip:[email protected]>;tag=1A0C11FE-A29E7817
To: <sip:[email protected]>
Cseq: 2 SUBSCRIBE
Call-Id: [email protected]
Contact: <sip:[email protected]>
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, 
PRACK, UPDATE, REFER
Event: message-summary
User-Agent: PolycomSoundPointIP-SPIP_650-UA/3.1.2.0392
Accept-Language: en
Accept: application/simple-message-summary
Authorization: Digest username=\"5000\", realm=\"oc.local\", 
nonce=\"b0ab33b8b5ecc4defbd5c5884f2e4cc0498252ff\", uri=\"sip:[email protected]\", 
response=\"8b0d2086e829690dd708971f2a8f4f0c\", algorithm=MD5
Max-Forwards: 20
Expires: 3600
Content-Length: 0
Date: Fri, 30 Jan 2009 01:08:15 GMT
X-Sipx-Spiral: true
Route: <sip:192.168.3.19:5110;transport=tcp;lr>

====================END====================
"
"2009-01-30T01:08:15.960614Z":142:SIP:DEBUG:ocny-sipx.oc.local:SipClientTcp-14:B69FCB90:SipStatus:"SipUserAgent[SipUserAgent-3]::dispatch
 transaction = (nil), relationship = 0"
"2009-01-30T01:08:15.960932Z":143:SIP:DEBUG:ocny-sipx.oc.local:SipClientTcp-14:B69FCB90:SipStatus:"SipTransaction::handleIncoming
 0x8afbec8 relationship REQUEST"
"2009-01-30T01:08:15.961021Z":144:SIP:DEBUG:ocny-sipx.oc.local:SipClientTcp-14:B69FCB90:SipStatus:"SipTransaction::handleChildIncoming
 0x8afbec8 relationship REQUEST parent (nil)"
"2009-01-30T01:08:15.961192Z":145:SIP:DEBUG:ocny-sipx.oc.local:StatusServer:B6AFDB90:SipStatus:"StatusServer::handleMessage()
 :: Start processing SIP message"
"2009-01-30T01:08:15.961329Z":146:AUTH:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SubscribeServerThread::isValidDomain()
 - VALID Domain"
"2009-01-30T01:08:15.961403Z":147:AUTH:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SubscribeServerThread::isAuthenticated():TRUE
 realm=\"oc.local\" "
"2009-01-30T01:08:15.961506Z":148:AUTH:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SubscribeServerThread::isAuthenticated()
 - Authorization header set in message, validate it.
- reqRealm=\"oc.local\", reqUser=\"5000\""
"2009-01-30T01:08:15.961556Z":149:AUTH:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SubscribeServerThread::isAuthenticated()-
 Realm matches, now validate userid/password"
"2009-01-30T01:08:15.961676Z":150:SIP:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SipNonceDb::nonceSignature:
 callId='[email protected]' fromTag='1A0C11FE-A29E7817' 
realm='oc.local' timestamp=ëWE<ñ¥ñC¶'"secret='¨á\";G×
"2009-01-30T01:08:15.961874Z":151:AUTH:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SubscribeServerThread::isAuthenticated()
 - No Credentials for mailboxUrl=\"sip:[email protected]\", reqRealm=\"oc.local\", 
reqUser=\"5000\""
"2009-01-30T01:08:15.962029Z":152:SIP:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SipNonceDb::nonceSignature:
 callId='[email protected]' fromTag='1A0C11FE-A29E7817' 
realm='oc.local' timestamp=ëWE<ñ¥ñC¶'"secret='¨á\";G×
"2009-01-30T01:08:15.962246Z":153:SIP:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"
----------------------------------
Sending final response
SIP/2.0 401 Unauthorized
From: \"Milosz Meller\" <sip:[email protected]>;tag=1A0C11FE-A29E7817
To: <sip:[email protected]>
Call-Id: [email protected]
Cseq: 2 SUBSCRIBE
Via: SIP/2.0/TCP 
192.168.3.19;branch=z9hG4bK-sipXecs-002b29a260b9db4721789d6b67b68b1ae737
Via: SIP/2.0/UDP 172.20.3.113;branch=z9hG4bK664c9accD03333AD
Www-Authenticate: Digest realm=\"oc.local\", 
nonce=\"b0ab33b8b5ecc4defbd5c5884f2e4cc0498252ff\"
Content-Length: 0

"
"2009-01-30T01:08:15.962668Z":154:SIP:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SipClient[SipClientTcp-14]::isAcceptableForDestination
 matches 192.168.3.19:5060 but is not trusted"
"2009-01-30T01:08:15.962732Z":155:SIP:DEBUG:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SipProtocolServerBase[SipTcpServer-4]::send
 0xb7509890,  remote host: 192.168.3.19:5060 remote IP: 192.168.3.19:5060 
remote Via address: :-1 received address: :-1"
"2009-01-30T01:08:15.962943Z":156:OUTGOING:INFO:ocny-sipx.oc.local:SubscribeServerThread:B6BFEB90:SipStatus:"SipUserAgent::sendTcp
 TCP SIP User Agent sent message:
----Remote Host:192.168.3.19---- Port: 5060----
SIP/2.0 401 Unauthorized
From: \"Milosz Meller\" <sip:[email protected]>;tag=1A0C11FE-A29E7817
To: <sip:[email protected]>
Call-Id: [email protected]
Cseq: 2 SUBSCRIBE
Via: SIP/2.0/TCP 
192.168.3.19;branch=z9hG4bK-sipXecs-002b29a260b9db4721789d6b67b68b1ae737
Via: SIP/2.0/UDP 172.20.3.113;branch=z9hG4bK664c9accD03333AD
Www-Authenticate: Digest realm=\"oc.local\", 
nonce=\"b0ab33b8b5ecc4defbd5c5884f2e4cc0498252ff\"
User-Agent: sipXecs/3.10.3 sipXecs/publisher (Linux)
Date: Fri, 30 Jan 2009 01:08:15 GMT
Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE
Accept-Language: en
Supported: sip-cc-01, timer
Content-Length: 0

--------------------END--------------------
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