Hi Cuneyt,
Did you happen to change the Server Type (under Server Menu) to
TrivialFTP? If so then change it back to FTP.
I just saw the freeze problem on a 670, and switching back to FTP fixed
it.
I also saw this problem on a 330, and again switching back to FTP fixed
it:
http://knowledgebase.polycom.com/kb/dynamickc.do?externalId=11231&sliceI
d=SAL_PUBLIC_1_2&command=show&forward=nonthreadedKC&kcId=11231
Polycom and sipXecs supports both TFTP and FTP, but I think you will
find that FTP works much better.
I hope that helps.
-Paul
[email protected]
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Cuneyt M
> Sent: February 25, 2009 11:38 PM
> To: Gerald Drouillard; [email protected]
> Subject: Re: [sipx-users] Polycom 330 on ROM 4.1.2 and SIP 3.1.1
>
> Hi Gerald,
>
> I looked at the configurations but not sure what could cause
> the freezing.
>
> Is there a reference configuration anywhere that I can use
> for working-reference for Polycom 330s SIP 3.1.1 for sipX 3.10.3?
>
> For clarification, I have grouped the phones by
> department-names and I edit edit each department-group to the
> same settings and published after done.
>
> Could it be related with a corrupted reference .xml file
> under polycom/mac.id../ on sipx installation?
> I am suspecting whether the yum update from sipx 3.8 (was
> using ROM 4 and SIP 2.2.2 back then) to 3.10.3 (followed by
>
> Would appreciate if someone can direct me to a reference XML
> file that i can counter check
>
> thanks in advance to all.
>
> Gerald Drouillard wrote:
> > On 2/25/2009 12:57 AM, Cuneyt M wrote:
> >> Hi All,
> >>
> >> We have recently upgraded our Polycom 330s to latest ROM 4.1.2 and
> >> SIP app. 3.1.1
> >>
> >> these updates carried after we updated sipx from 3.8 to 3.10.3 via
> >> yum update.
> >>
> >> However, the issue we are having is the Polycom 330 phones
> freeze at
> >> random times, there is no pattern that causes the freeze.
> >>
> >> I do recall from the list members indicating ROM 4.1.2 and
> SIP 3.1.1
> >> is stable for Polycom 330.
> >>
> >> But its definitely not here, they keep freezing every now and then.
> >>
> >> Is there any specific configuration that I need to do on
> SipX side?
> >> Or what can you suggest to overcome this intermittent freezing?
> > We are not having that problem. Maybe look at the config for the
> > phone via the phone's web administration page and see if
> the settings
> > are what they should be.
> >
>
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