On Wed, 2009-07-08 at 17:58 +0200, Alberto wrote: > Hi Scott, > thanks for your reply. Please see below: > > Scott Lawrence ha scritto: > > > > Can you clarify? > > > > Are you asking whether or not it is possible to treat a blind > > transferred call differently than a direct call with respect to whether > > or not it forwards to voicemail? > > > > > Yes. Exactly. > > If so, the answer is no - there's no way to do that. > > > > What happen is that an company operator that wants to blind transfer > (quickest choice in busy hours) an external call to some destination > cannot predict if the call will go to the voicemail. The external > caller is completely unaware of internal extensions and as soon hears > the voicemail for "extension some unknown number" he often drop the > call and call in again.
What is it that you would rather have happen instead of going to voicemail in these cases? You can improve the caller experience by having each user record a name for themselves (by dialing in to the voicemail system); then the announcement will be the name of the transfer target rather than an extension number. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
