Scott Lawrence ha scritto: > What is it that you would rather have happen instead of going to > voicemail in these cases? > > Well the idea I had in mind was some sort of busy tone. But as I understood it's the phone that should do that in case something goes wrong with the blind transfer. What is probably the best real example I can bring is the case when I try to blind transfer to an nonexistent extension. My phone shows something on the screen and I do not hear any tone. The call I'm trying to transfer is still audible during the whole process. > You can improve the caller experience by having each user record a name > for themselves (by dialing in to the voicemail system); then the > announcement will be the name of the transfer target rather than an > extension number. > > Yes I agree, It's what I thought as a workaround.
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