I might suggest the proper settings for the polycom phone when using that headset but i dont know what they are. I know what they are for the GN9350e though... http://www.myitdepartment.net/content/view/48/70/
>>> <[email protected]> 08/11/09 3:37 PM >>> Yes, plantronics mode on the polycoms coupled with the APP-5 ehs adapter works just fine, but BLF ringing alerts cause the ehs adapter to send a ringing state to the plantronics headset which causes the wireless headset to emit a beeping sounds. This behavior is correct for registered lines, but this shouldn't be happening when a BLF button changes to ringing state. It really annoys the user of the wireless headset when they're monitoring 20 extensions and get beeped every time one of them rings. If I could turn off some of the enhanced BLF features, even if I had to put them in the config files of the phone, that would be awesome. On Aug 11, 2009 1:56pm, Tony Graziano <[email protected]> wrote: > Is it supported with polycom? We use the n9350e with the ehs cable and > have no issues. > -----Original Message----- > From: Josh Patten [email protected]> > To: [email protected]> > Sent: 8/11/2009 2:50:42 PM > Subject: [sipx-users] Plantronics APP-5 BLF woes > Problem: Whenever a BLF (busy lamp field) extension monitoring button > on a polycom phone with a Plantronics APP-5 installed shows a > monitored extension as ringing, the APP-5 will signal ringing to the > plantronics headset device even though the phone doesn't ring. > The preferred behavior is that the APP-5 only sends ringing > information when an actual line rings, not when a BLF monitoring > button shows as ringing. > This appears to be related to the 3.1 firmware's "enhanced BLF" > functionality in that a ringing BLF extension places the phone into > the "alerting". > Has anyone else come across this issue and if so, how did you fix it? > Is there a way to turn off BLF alerting and only see the BLF lights? > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ </[email protected]></[email protected]> _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
