Hello All

We are working on deployment of sipXecs 4.0.4 in our company, but we have
the following two problems related with sip trunk, could you please help me
to take a look and give me some suggestions? Thanks in advance for any
advices.

1. We used aster...@home as our production phone system, when I dial from
Asterisk to sipXecs, the AutoAttends(will use AA for short) works fine, but
I can't dial any extension from AA, AA keeps saying the extension is
invalid, but I am sure the extension I dialed is valid, and AA even can't
recognize the number specified on AA configuration page.

2. I can dial extension from AA when using PSTN line, but after I dialed one
extension, AA said "Please wait....", after that just silence, I can't hear
dial tone, but the phone I dialed ding ring, it's very strange.

I hope I can fix this today, or we have to switch to other solution like
Trixbox. I am waiting for you, I really hope you professional guys can help
to figure it out. Thanks in advance, and if you need any information, just
let me know, I'll do what I can.

Thank you very much.

Regards

Phinux
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