Hi Josh

Thank you for the info. I read the sipXbridge page, yes, as you guess, "dead
air" problem has been fixed.

And about AA problem, actually, we have PSTN gateway and IAX gateway
configured on Asterisk, if I use PSTN gateway to dial sipXecs AA, I can dial
exntensions, but if I use IAX gateway, I can't. Just for sure, you mean if I
add dtmfmode=inband on IAX configuation page will solve this problem, is
that right? The aster...@home currently is in production mode, I wouldn't
touch it unless I am sure.

Thanks again.

Regards

Phinux

On Mon, Nov 30, 2009 at 3:22 PM, Josh Patten <[email protected]>wrote:

>  It would appear to me that something is not running through sipXbridge or
> there is a misconfiguration with one of your gateways
>
> what type of PSTN gateway are you using, or does it run through Asterisk?
>
> Did you set Asterisk to point to port 5080 on your sipX box after
> configuring sipXbridge? sipXbridge runs on port 5080.
> http://sipx-wiki.calivia.com/index.php/SipXbridge_Overview_and_Configurationfor
>  more info on using sipXbridge. This should fix the "dead air" after the
> "Please hold while I transfer your call" message
>
> I am 99% sure that the AA problems are related to DTMF. try setting your
> DTMF settings to one of the options here:
> http://www.voip-info.org/wiki/view/Asterisk+sip+dtmfmode
>
> If you are using an old version of Asterisk (1.2 or so) then you cannot
> directly connect the two systems, you have to use an "intermediary" like
> sipXbridge due to the inadequacies of Asterisk's SIP stack.
>
> If you need more Asterisk configuration information I will try to oblige,
> as I know a bit about Asterisk.
>
> Phinux Zhang wrote:
>
> Hello All
>
> We are working on deployment of sipXecs 4.0.4 in our company, but we have
> the following two problems related with sip trunk, could you please help me
> to take a look and give me some suggestions? Thanks in advance for any
> advices.
>
> 1. We used aster...@home as our production phone system, when I dial from
> Asterisk to sipXecs, the AutoAttends(will use AA for short) works fine, but
> I can't dial any extension from AA, AA keeps saying the extension is
> invalid, but I am sure the extension I dialed is valid, and AA even can't
> recognize the number specified on AA configuration page.
>
> 2. I can dial extension from AA when using PSTN line, but after I dialed
> one extension, AA said "Please wait....", after that just silence, I can't
> hear dial tone, but the phone I dialed ding ring, it's very strange.
>
> I hope I can fix this today, or we have to switch to other solution like
> Trixbox. I am waiting for you, I really hope you professional guys can help
> to figure it out. Thanks in advance, and if you need any information, just
> let me know, I'll do what I can.
>
> Thank you very much.
>
> Regards
>
> Phinux
>
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