Can you call from phone to phone on the sipXecs? Can you call from Phone to Auto-Attendant with just sipXecs? I would want to confirm that the sipXecs system is working properly before I tried to interconnect to another system of any type. Did you run the pre-flight and what were your results?
You may have done these already but here is where I would start - Run successful pre-flight. Call from a hard or soft phone to AA and voicemail. Call from a hard or soft phone to another hard or soft phone. This is outdated, but may give you some things to work on with your integration - http://sipx-wiki.calivia.com/index.php/HowTo_interconnect_sipXecs_IP_PBX_wit h_the_Asterisk_PBX From: [email protected] [mailto:[email protected]] On Behalf Of Phinux Zhang Sent: Sunday, November 29, 2009 4:51 PM To: [email protected] Subject: [sipx-users] SIP Trunk problem on sipXecs 4.0.4 Hello All We are working on deployment of sipXecs 4.0.4 in our company, but we have the following two problems related with sip trunk, could you please help me to take a look and give me some suggestions? Thanks in advance for any advices. 1. We used aster...@home as our production phone system, when I dial from Asterisk to sipXecs, the AutoAttends(will use AA for short) works fine, but I can't dial any extension from AA, AA keeps saying the extension is invalid, but I am sure the extension I dialed is valid, and AA even can't recognize the number specified on AA configuration page. 2. I can dial extension from AA when using PSTN line, but after I dialed one extension, AA said "Please wait....", after that just silence, I can't hear dial tone, but the phone I dialed ding ring, it's very strange. I hope I can fix this today, or we have to switch to other solution like Trixbox. I am waiting for you, I really hope you professional guys can help to figure it out. Thanks in advance, and if you need any information, just let me know, I'll do what I can. Thank you very much. Regards Phinux
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