To ensure that it is working, verify the phone is writing a file called <mac-address>-phone.cfg with contents similar to the following (depending on the preferences set):
<?xml version="1.0" standalone="yes"?>
<PHONE_CONFIG>
<OVERRIDES attendant.ringType="1" reg.1.ringType="13" bg.hiRes.gray.selection="1,1"/>
</PHONE_CONFIG>

Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676


On 1/22/2010 1:22 PM, [email protected] wrote:
Thank you. I just did actually before i read this. I hadn't even really looked at what the command did. I didn't realize how minor of a change it was.

On 1/22/2010 1:19 PM, Josh Patten wrote:
You might want to consider doing it now because the phones only write the configuration when a change has been made. If a user doesn't change any of their user preferences after you enable writes to the tftp directory then all their customization will be lost.
Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676

On 1/22/2010 12:17 PM, [email protected] wrote:
Thanks.That makes sense and I think I will look into before I do any upgrades. You probably just saved me a headache down the road, because even in training people have already gotten all excited about all the customization they can do. I just wanted to test the setting on my test environment a little first.

On 1/22/2010 12:02 PM, Josh Patten wrote:
The only problem with not setting the tftp directory writable is that when you do a firmware/bootrom update it erases the local config on the phone, setting everyones preferences back to default. I had some annoyed people calling me when I did my first firmware upgrade.
Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676

On 1/22/2010 11:59 AM, [email protected] wrote:
Sorry. I had read one of the other replies first.
Setting the blank ring tone seems to stick through a profile push, and I am hesitant to make a significant change to the system with a cutover to production in 6 hours. I just went the blank ring tone route.

On 1/22/2010 11:51 AM, Josh Patten wrote:
That's what I said in a previous post, along with instructions on how to make it stick.
Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676

On 1/22/2010 11:44 AM, Picher, Michael wrote:

Did I miss something... on the line attached to the phone cant you just set the ring type to 0?

*From:* [email protected] [mailto:[email protected]] *On Behalf Of *[email protected]
*Sent:* Friday, January 22, 2010 11:45 AM
*To:* Eric Varsanyi
*Cc:* [email protected]
*Subject:* Re: [sipx-users] Disable ringing on one Polycom phone

Thanks. I just finished doing that as well. We have all also noticed the click between cycles on our custom ringtones. We haven't experienced clicking at each ring. I was able to get it up to 30 seconds and keep it under the size limits so the clicking should be held to1 at most. I set it to this file for the ringtone, and that did stick through pushing out a profile. I'm ok with having to redo it if I do a firmware upgrade.

On 1/22/2010 10:34 AM, Eric Varsanyi wrote:

I tried to make a 'blank' ringtone for a polycom 650 for a similar reason (two phones in the same room). I used Audacity and the appropriate parameters to export the silence. The only problem is (despite trying several DC offsets) the phone 'clicks' when it rings and clicks between each ring cycle. I made the silence long which helped but the click was still a little annoying.

-Eric

On Jan 22, 2010, at 10:20 AM, [email protected] <mailto:[email protected]> wrote:



Thanks. So nothing with ringing there.
Any way to do it with ringtones? Maybe a way to force a blank ringtone to it?

On 1/22/2010 10:11 AM, Tony Graziano wrote:

The only settable volume between reboots is in the device voice/codecs area.


      Volume Persistence

The user's selection of the receive volume during a call can be remembered between calls. This can be configured per termination (handset, headset and handsfree/chassis). In some countries regulations exist which dictate that receive volume should be reset to nominal at the start of each call on handset and headset.

persist.handset

        

[ ]

        

(Default: unchecked)


        

If checked, the receive volume will be remembered between calls. If set to 0, the receive volume will be reset to nominal at the start of each call.

persist.headset

        

[ ]

        

(Default: unchecked)


        

If checked, the receive volume will be remembered between calls. If set to 0, the receive volume will be reset to nominal at the start of each call.

persist.handsfree

        

[X]

        

(Default: checked)


        

If checked, the receive volume will be remembered between calls. If set to 0, the receive volume will be reset to nominal at the start of each call.

It is settable by group.

On Fri, Jan 22, 2010 at 10:52 AM, [email protected] <mailto:[email protected]> <[email protected] <mailto:[email protected]>> wrote:

Is there an easy way to make a single phone not ring, and have it stick
through the profile being pushed out?
this is on a Polycom 550. My CEO has a second phone on his conference table. He likes to have only his desk phone ring, but be able to answer the call on either phone. No problem, I just assigned his line to both
phones and turned down the ringer with the volume button on the
conference table phone. That setting doesn't stick when you re-push a
profile out. Is there any way to set that at the sipx level for that
phone so it would stick?

Thanks as always,
Matthew

Sipx 4.0.4, sixbridge, Verizon VOIP, No firewall (not needed, private connection), Polycom 450s and 550s - bootrom 4.2.1, firmware 3.1.3C split.
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======================
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Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected] <mailto:[email protected]>

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