Sorry if there is a better term for what I'm asking. I'm still relatively new to telephony land. Call Park seems pretty close to what I'm looking for, but not exactly. I suspect it is what I will need to use, but I wanted to check with everyone here first. I'm moving forward with my first branch office installation after our corporate office installation. It will be Sipx 4.0.4, sixbridge, Verizon VOIP, No firewall or NAT (not needed, private connection), Polycom 450s - bootrom 4.2.1, firmware 3.1.3C split. I'm replacing on old style system where one secretary took every call and paged over the intercom "John, you have a call on line 1" and John would pickup the closest available phone and push line 1 to take the call. I'm sure there is a term for this setup, but I don't know it. I'm hoping to get rid of 90% of their manual work by giving them actual DID numbers, the ability to transfer to an extension, an auto attendant, etc. There still will be cases where they want to page the intercom and say the equivalent of "John, you have a call on line 1". Is call parking the best/only way to accomplish this? Is there anything else in a sipx/polycom setup that resembles this functionality?
Thanks as always, Matthew _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
