On Thu, Mar 18, 2010 at 7:46 AM, Francis Tinio <[email protected]> wrote:
> Tony, > > I'm trying to set after hours attendant. I have successfully configured > the hunt group (ext 5010) and created a phantom user (ext 5007) with alias > on my incoming number. > I also created a schedule for weekdays to ring the hunt group. > > However, how do I point the after hours schedule to an autoattendant? I > checked the auto attendants and there is no option to put an alias or > extension. > > You cant set the alias in the attendant, you set it in the dialplan. You cant have the alias in both places. If you are using a phantom user to route the calls to route the calls to a hunt group during the day, you would be better off using the scheduling there to redirect to calls to the attendant. Create the attendant greeting and call it to test that it works. Set the schedule of which greeting to play according to your time schedule, tell the phantom user to use a SCHEDULE to ring the AA or HG as needed. > > On Mar 15, 2010, at 2:04 PM, Tony Graziano wrote: > > > On Mon, Mar 15, 2010 at 1:39 PM, Scott Lawrence <[email protected]> > wrote: > >> On Mon, 2010-03-15 at 13:28 -0400, Francis Tinio wrote: > >>> Hi. > >>> > >>> My new deployment is now working. Much appreciated and thanks for all > >>> the assistance last week. > >>> > >>> I need to be able to redirect depending on the number being called. > >>> How can I do this? My old setup for my internal sipx was I just > >>> changed the sipxbride incoming redirection. However, in this case, i > >>> cannot do the same (or I'm doing it incorrectly). My client has two > >>> toll free numbers, and depending on which number is call, it should > >>> get forwarded to either a hunt group or an operator. Hence I cannot > >>> just point sipxbridge to operator this time. > >>> > >>> How can I configure this? > >> > >> Leave the redirection in the bridge configuration blank, then see > >> > >> > http://wiki.sipfoundry.org/display/xecsuserV4r0/How+to+configure+Direct+Inbound+Dialing+%28DID%29 > >> > >> _______________________________________________ > >> sipx-users mailing list [email protected] > >> List Archive: http://list.sipfoundry.org/archive/sipx-users > >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > >> sipXecs IP PBX -- http://www.sipfoundry.org/ > >> > > > > > > > > You will also need to ensure the alias is in the format the provider > > is sending it to you in. > > > > (i.e. 1NPANXXyyyy or 14345551212). > > > > You can place an alias on the AutoAttendant or user. In order to get > > it to a hunt group, create a user with no phone, forward the calls to > > the hunt group all the time, and put the DID number in the alias field > > of that "phantom user". > > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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