Anyone using Call Center - ACD features? I can't seem to get it to work. I'm trying to implement ACD instead of call hunting in our deployment. But I can't get the calls to go through. I have anabled ACD, created a QUEUE, and assigned users to the queue. Then I created a phantom user to forward the calls to the ACD. However, when in incoming call goes through the server, it gets a notification that the extension is unavailable and gets directed to VM of the phantom user right away.
Anyone successfully got this working? _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
