Just FYI, in the course of the Job failing on the time out, the phones do not reboot either. To get them to reboot, and load the new profile, I have to manually cause the reboot at the phone.
I will investigate the network slow angle. From: Tony Graziano [mailto:[email protected]] Sent: Tuesday, July 27, 2010 6:58 AM To: Douglas Hubler Cc: McIlvin, Don; [email protected] Subject: Re: [sipx-users] Job failure doing restart of phones aftersendprofiles More likely it is just timing out in receiving the ack from the phone that it is restarting. sipxconfig waits "only so long", it is not exactly patient. sipxconfig waits until a certain period and then "writes" the that it failed. It is the bootserver that sends the message, and bootservers have that time period hardcoded. It usually indicates a slow network link. If it is responding, rebooting, and picking up the profile, there is nothing broken in sipx, just the network link the phone is on is slow. It might help if the phones are on a vlan with qos/precedence. On Mon, Jul 26, 2010 at 8:15 PM, Douglas Hubler <[email protected]> wrote: On Mon, Jul 26, 2010 at 6:48 PM, McIlvin, Don <[email protected]> wrote: > I must have some part of set up incomplete. What is needed for the "send > profiles" to work properly? What service is sending to the phone to initiate > the restart (i.e. message apparently timing out)? How does the phone know to > obey ( authentication/authorization )? depends on phone. but last i knew for polycom it was an unauthorized SIP NOTIFY. Phone checks to see if profile actually changed before reloading to avoid getting tricked. What could fail? phone isn't registered or not reachable but i will say i see failures for phones that i wouldn't think shouldn't fail. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec. "The information in this electronic mail message is the sender's confidential business and may be legally privileged. It is intended solely for the addressee(s). Access to this internet electronic mail message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful." "The sender believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and opening any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. The sender's employer is not liable for any loss or damage arising in any way from this message or its attachments." [v1.0.07.109]
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