This time the problem is much more unpleasant then in xx-7460. One user sets russian display name, and other users may loose a big part of the functionality ..... I left my comment on XX-8840, opened by Alexey.
Thanks and regards, Nikolay. > -----Original Message----- > From: Martin Steinmann [mailto:[email protected]] > Sent: Friday, August 27, 2010 7:23 PM > To: 'Nikolay Kondratyev'; 'Alexey Kanukhin'; 'Worley, Dale R (Dale)' > Cc: [email protected] > Subject: RE: [sipx-users] Problem with sipXecs 4.2.1 voice > mail and caller Display Name in Unicode > > Is this similar to this: > http://track.sipfoundry.org/browse/XX-7460 > ---martin > > > > -----Original Message----- > > From: [email protected] [mailto:sipx-users- > > [email protected]] On Behalf Of Nikolay Kondratyev > > Sent: Friday, August 27, 2010 5:47 AM > > To: 'Alexey Kanukhin'; 'Worley, Dale R (Dale)' > > Cc: [email protected] > > Subject: Re: [sipx-users] Problem with sipXecs 4.2.1 voice mail and > > caller Display Name in Unicode > > > > I'd like to confirm, I see the same problem. > > > > When a user with russian (utf8) display name leaves a vm message, I > > see the following problems: > > 1. Message recipient can not hear message through his > phone. The call > > to the vm is established, but when dtmf tone '1' (to listen > to inbox > > messages) is sent, the call is dropped. > > 2. Message recipient can not login to his web ui, due to "internal > > error occurred". I guess, this happens because the first > page a user > > sees is his vm inbox, where "problematic" message exists. > > > > When the same user has ascii display name, all works fine. > > > > A snapshot with the problem (INFO log level) is available at > > ftp://sipx:[email protected]/sipx-configuration- > > beaver.sip.nstel.ru.tar.gz. > > The snapshot contains both good and bad voice mail. > > A user 3853 with ascii display name left a vm message for 3840 at > > 08:57. > > This message is then succsessfully heared by 3840. > > The same user 3853 with russian utf8 display name left a vm message > > for 3840 at 09:00. And that message is not available, > though files in > > /var/sipxdata/mediaserver/data/mailstore/3840/inbox are present. > > > > I use sipx 4.2.1-018971 2010-08-17T02:19:33 build34 > installed from iso. > > But > > in this version vm did not work at all, untill I updated sipxivr > > package up to 4.2.1-18970.9.1 version (it was 4.2.1-18970.8.1). > > > > Is it a bug in the voicemail system or a configuration problem? > > Is there an issue in the tracker? Should I create one? > > > > Thanks and regards, > > Nikolay. > > > > > > > -----Original Message----- > > > From: [email protected] > > > [mailto:[email protected]] On Behalf > Of Alexey > > > Kanukhin > > > Sent: Friday, August 27, 2010 2:11 AM > > > To: Worley, Dale R (Dale) > > > Cc: [email protected] > > > Subject: Re: [sipx-users] Problem with sipXecs 4.2.1 > voice mail and > > > caller Display Name in Unicode > > > > > > You can find sipXecs snapshot file at following link: > > > https://docs.google.com/uc?id=0B7frGZobn9jyN2YyNmNhMTAtZjU4My0 > > 0NGY1LWExNzctM2IxN2ZiNGRlMzgz&export=download&authkey=CN2omfwN&hl=en > > > You can find captured packets at following link: > > > https://docs.google.com/uc?id=0B7frGZobn9jyNzkxZWNiNWYtMGI5Yy0 > > 0ZmJjLWFhODAtNjk0ODc1ODMyNjEz&export=download&authkey=CILQqOcE&hl=en > > > Problem Call-ID is: OGMyOGUxODExMGVjZTY1NDRjMTY3NDE1YzU1ODg2NDk. > > > > > > -- > > > Sincerely yours, > > > Alexey Kanukhin > > > > > > > > > On Thu, Aug 26, 2010 at 7:09 PM, Worley, Dale R (Dale) > > > <[email protected]> wrote: > > > > ________________________________________ > > > > From: Alexey Kanukhin [[email protected]] I captured a > voice mail > > > > session by the Wireshark tool. The captured packets are in the > > > > attached file. > > > > ________________________________________ > > > > > > > > I want to see a sipXecs *snapshot*, which captures far more > > > information than Wireshark and makes diagnosis much easier. > > > > > > > > Also, unfortunately, I can't see e-mail attachments with > > > this account, so you'll have to put the snapshot some > place where I > > > can retrieve it. > > > > > > > > Dale > > > > > > > _______________________________________________ > > > sipx-users mailing list > > > [email protected] > > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > _______________________________________________ > > sipx-users mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
