Thanks Tony. Indeed I am not you :-) Problem fixed I think, will do more tests tomorrow. Gory details follow.
The footer of the web GUI says the following, is this specific enough about the version? sipXconfig (4.2.1-018971.dhubler 2010-08-21T04:59:18 build34) As you suspect, there is silence while trying to make a call. Also sometimes it times out faster, like 5 seconds or less. Yes, it would be nice if Internode could give me something more to go on. I'll keep trying that avenue. All services are running and the diagnostic tests all pass. I've just deleted the sip trunk and recreated it again, and added it to each of the dial plans. Sent all profiles. Restarted relevant services. Same story I'm afraid. Sometimes the Internal SBC Statistics page shows the following warning in red, but otherwise seems to be working: "ERROR: SipXbridge XML-RPC Exception". You mentioned 'asserted identity'. This seems to have done the trick. I unticked 'use default asserted identity' and entered '[email protected]' and now it appears to be working! Thanks for the hint. There still seems to be some issue with the dialing progress tones not coming through, and the audio setup in general being somewhat tardy to start up. I'll do more testing of that tomorrow. Cheers Jesse On 16/11/2010, at 9:26 PM, Tony Graziano wrote: > also confirm the exact version of sipx... > > On Tue, Nov 16, 2010 at 5:56 AM, Tony Graziano <[email protected]> > wrote: > "If" it were me, and it's not... I would delete the siptrunk and recreate it > fresh on 4.2.1. > > On the calls to the ITSP, it should be reasonable for them to tell you what > they don't link about the calls (i.e. asserted identity, etc.), as it is not > reasonable to guess this from a user standpoint. > > Also ensure you send all profiles to the server and restart any items it > wants. You need to verify looking at services that all are running and > nothing is failed for any reason after an upgrade. > > (timing out after 25 or 30 seconds is normal with some ITSP's, as they dont > let the phones ring forever. what might be more problematic and is probably > happening in this case is that it times out and the phone does not ring at > all) > > On Mon, Nov 15, 2010 at 11:25 PM, Jesse Reynolds <[email protected]> wrote: > > On 15/11/2010, at 10:41 PM, Jesse Reynolds wrote: >>> From the command line: >>> service sipxecs stop >>> yum clean all >>> yum update >>> reboot >> >> All done! >> >> Except in my case my ITSP (Internode) now times out after about 25 seconds >> when I try and make calls! Boo hoo. Trace shows: >> >> -> invite >> <- trying >> <- timeout >> >> I'll get on the blower with Internode tomorrow and see what they can see. > > I can see Internal SBC as AUTHENTICATED for the ITSP account. Internode can > see the service as registered. > > When an inbound call is made sipX is rejecting it with a "proxy > authentication required" message. > > When I make a call outbound I get a 'request timeout' message from the iITSP. > > If anyone has any ideas what could be going wrong here it would be much > appreciated. I'm guessing the configuration has been screwed up slightly with > the migration that I may need to set it to defaults and set it up again from > scratch. Or there's some bug in 4.2.1 that only exhibits with broadworks. > > Here's some more recent traces. First the trace where Internode tried calling > in to 0871275703 - I can see it gets to our system which then rejects it with > 'proxy authentication required', so there's definitely something going on > there at my end I need to fix. > > > > > > > Time: 2010-11-16T03:25:48.947317Z > Frame: 11 /tmp/trace.BwG29588/_.sipXproxy.trace.xml:11849 > /tmp/trace.BwG29588/_.sipXproxy.trace.xml:11851 > Source: pbx.mobile.va.com.au-SipXProxy > Dest: pbx.mobile.va.com.au-SipXProxy > > SIP/2.0 407 Proxy Authentication Required > From: "Internode" <sip:[email protected];user=phone>;tag=937888221 > To: "NodePhone" <sip:[email protected]>;tag=0gYZot > Call-Id: [email protected] > Cseq: 693885482 INVITE > Via: SIP/2.0/UDP > 192.168.1.60;branch=z9hG4bK-XX-03f3yshA0_vN6vyz5hoHioAzDA~sSM9XT9o`2mb1NVg97Vk4A > Via: SIP/2.0/UDP > 192.168.1.60:5090;branch=z9hG4bK0e063b73626ab76cfdaf194abe99b1b8313538;sipxecs-id=72108dda > Record-Route: <sip:192.168.1.60:5060;lr;sipXecs-CallDest=AL> > Proxy-Authenticate: Digest realm="mobile.va.com.au", > nonce="e5c595aa41737922d62518837de808c44ce1f9bc", qop="auth" > Server: sipXecs/4.2.1 sipXecs/sipXproxy (Linux) > Date: Tue, 16 Nov 2010 03:25:48 GMT > Content-Length: 0 > > > > And my call from 0871275703 to 0882282999: > > > > > > > Time: 2010-11-16T03:25:14.038000Z > Frame: 17 /tmp/trace.lDP30415/_.sipxbridge.trace.xml:1835 > Source: 203.2.134.1:5060 > Dest: pbx.mobile.va.com.au-sipXbridge > > SIP/2.0 408 Request Timeout > Call-ID: 3c274d186306-0btwmjcqmrl9.0 > CSeq: 1 INVITE > From: "Jesse Reynolds" <sip:[email protected]>;tag=1693438020183018855 > To: > <sip:[email protected];user=phone>;tag=aprqngfrt-dlp5ac1000020 > Via: SIP/2.0/UDP > 192.168.1.60:5080;received=150.101.19.136;branch=z9hG4bKa13e71b38df361e9ebecede32c9d00b1313538;rport=5080 > Content-Length: 0 > > > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.326.5325 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > > Helpdesk Contract Customers: > http://support.myitdepartment.net > > Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.326.5325 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > > Helpdesk Contract Customers: > http://support.myitdepartment.net > > Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ Jesse Reynolds Virtual Artists Pty Ltd - http://www.va.com.au/ Phone: 08 7120 7134 (Adelaide) or 02 9043 2288 (Sydney) Mobile: 0414 669 790
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