Are they only fast when playing from a phone? If so what kind of phone and firmware version?
============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: [email protected] <[email protected]> To: [email protected] <[email protected]> Sent: Sat Jan 08 18:18:19 2011 Subject: Re: [sipx-users] auto-attendant messages are played real fast Michael, I tried and made sure that all my audio files are 8khz/16 bit/mono. As a matter of fact, I converted all the files again from my original backup and uploaded them. The problem is still there. Could you please advise what I should try next? yes, but for some reason, one of the newer polycom firmware's has a problem with codex and makes G.722 sound funny, skip portions, and maybe sound fast. ----- Original Message ---- From: srinivasa rao <[email protected]> To: [email protected] Sent: Thu, January 6, 2011 8:07:49 PM Subject: Re: auto-attendant messages are played real fast Are you talking about Polycom (phone) firmware upgrade? I thought the audio is played directly from the sipx server. Yes. I upgraded the firmware on the phones long time ago. This problem only started a few weeks ago. Thanks and have a nice day, -SrinivasaRao Seelam ----- Original Message ---- From: srinivasa rao <[email protected]> To: [email protected] Sent: Wed, January 5, 2011 6:50:25 PM Subject: Re: auto-attendant messages are played real fast No. It is not in a virtual environment. ----- Original Message ---- From: srinivasa rao <[email protected]> To: [email protected] Sent: Wed, January 5, 2011 4:40:24 PM Subject: auto-attendant messages are played real fast We have auto attendants setup in our sipx setup. For the last few weeks, these auto attendant messages are played very very fast. For example, our main message used to take 40 seconds to complete it, and it takes very less time to complete it. However, when I play the auto attendant messages manually in the sipx administration page, the auto attendent messages are played correctly. This is a non profit agency, and I would really appreciate your feed back in resolving the issue. Thanks and have a nice day, -SrinivasaRao Seelam _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
