What phone and firmware, this was never answered. ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431
Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: [email protected] <[email protected]> To: Discussion list for users of sipXecs software <[email protected]> Sent: Sat Jan 08 18:50:00 2011 Subject: Re: [sipx-users] auto-attendant messages are played real fast I tried that; basically they exactly look the same: I gave the following outputs [r...@sipx1 prompts]# file autoattendant.wav autoattendant.wav: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz [r...@sipx1 prompts]# file main.wav main.wav: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz [r...@sipx1 prompts]# In the above output, autoattendant.wav came with the installation. And the main.wav file is the one I uploaded. Like I mentioned, it was working great; the problem just started a few weeks ago. Also, I noticed that any auto attendant message that is upload is getting played very fast. Kindly advise what should I try next. Thanks and have a nice day, SrinivasaRao Seelam ----- Original Message ---- From: Douglas Hubler <[email protected]> To: Discussion list for users of sipXecs software <[email protected]> Sent: Wed, January 5, 2011 11:29:20 PM Subject: Re: [sipx-users] auto-attendant messages are played real fast On Wed, Jan 5, 2011 at 4:40 PM, srinivasa rao <[email protected]> wrote: > We have auto attendants setup in our sipx setup. For the last few weeks, > these > auto attendant messages are played very very fast. For example, our main >message > > used to take 40 seconds to complete it, and it takes very less time to complete > it. > > However, when I play the auto attendant messages manually in the sipx > administration page, the auto attendent messages are played correctly. > > This is a non profit agency, and I would really appreciate your feed back > in > resolving the issue. Run this command on the *.wav files file myfile.wav Example: file tryagain.wav tryagain.wav: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz it will show you the format details. Check the bitrate and encoding on a file that come with sipxecs. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
