I didn't replace the 3 files. I'm still confused. The guide below 
explains how to edit /etc/sipxpbx/polycom/polycom_sip.cfg
I thought the way this was supposed to work was you could add your own 
supplementary files for a given phone group.

On 4/25/2011 11:37 AM, Tony Graziano wrote:
> you skip the part of replacing the three files in 4.4.
>
> http://wiki.sipfoundry.org/display/sipXecs/Polycom+Phone+Customization
>
>
> On Mon, Apr 25, 2011 at 12:19 PM, Matthew Kitchin (public/usenet)
> <[email protected]>  wrote:
>> I'm sure I'm missing something obvious here.
>> Are there some simple steps to using the EFK settings in 4.4? I'm
>> following bits and pieces of directions from different places.
>> This site assumes 4.2.1
>> http://sites.google.com/site/sipxecstipsandtricks/polycom-phones
>> This site seems to refer to editing the master conf file
>> http://wiki.sipfoundry.org/display/sipXecs/Polycom+Phone+Customization
>> This is the jira item, but I still don't see where to use it:
>> http://track.sipfoundry.org/browse/XX-8725
>>
>> I'm not sure where to do what. I used the template file provided by Jim
>> to rule out I was doing something wrong with my config file. I uploaded
>> it as an unmanaged TFTP file and activated it. I tried putting the file
>> name in Phone groups, group, Custom Configuration. That doesn't seem to
>> do anything.
>> Can anyone give me some steps for using this in 4.4? Sorry I
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>

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