For what its worth, you now qualify as multiple. You are the second in the last 
month or so to post about that model. You seem to have received a more thorough 
response than the last person. I bought an 8020 first go around several months 
ago. After a week or 2, I gave up and returned it. I tried out 5 or so other 
brands. I got one cisco/linksys model to work pretty well, and they end of 
lifed it. After lots of dead ends, I went back to polycom and talked with their 
sales and engineering team. They were confident the 8020 would work for me, so 
I bought it again. At their recommendation, I bought a cradle that allowed me 
to use th admin tool. I got a lot farther, but it was crashing on inbound calls 
(I think).  We did probably 20 rounds of wifi wireshark captures and firmware 
updates. They were very responsive. We resolved every situation except 
transfers. They and the sipx developers decided it was my ITSP dropping the 
call. My ITSP, Verizon, agreed. I have not had time to tr
 oubleshoot that with them, and it isn't really important for my setups. So, 
the 8020 is working well for us. 
-----Original Message-----
From: Mark Wood <[email protected]>
Sender: [email protected]
Date: Fri, 13 May 2011 14:45:59 
To: 'Discussion list for users of sipXecs 
software'<[email protected]>
Reply-To: Discussion list for users of sipXecs software
        <[email protected]>
Subject: Re: [sipx-users] Polycom 8002

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