On 11-06-26 3:51 PM, George Niculae wrote: > On Sat, Jun 25, 2011 at 12:32 AM, Norman Branitsky > <[email protected]> wrote: >> Only user "howard" is affected. >> There are lots of brand new messages in his mailbox - XX-9461 talks >> about messages with bad date stamps. >> I emptied out his INBOX at one point to no avail. > Please set log level on debug for both Voicemail and Autoattendant and > Media services and post here. I turned on Debug for Voicemail and Autoattendant and Media Services. I wasn't sure which logs you wanted to see so I posted below the logs that changed after my colleague logged into his VoiceMail account.
sipxivr.log: "2011-06-27T14:50:48.453000Z":431471:sipXivr:INFO:cssip1.cherniaksoftware.com:Thread-175556:00000000: sipxivr:"SipXivr:run Accepting call-id 3cfffbb861ac-vpxiry7t2k9e from [email protected] to [email protected]:15060" "2011-06-27T14:50:49.505000Z":431472:sipXivr:INFO:cssip1.cherniaksoftware.com:Thread-175556:00000000: sipxivr:"Starting voicemail for mailbox \"howard\" action=\"retrieve" "2011-06-27T14:50:49.689000Z":431473:sipXivr:INFO:cssip1.cherniaksoftware.com:Thread-175556:00000000: sipxivr:"Retrieve::retrieveVoiceMail Mailbox howard Retrieve Voicemail from \"Howard Weinstein\" <sip:[email protected]>" "2011-06-27T14:50:51.685000Z":431474:sipXivr:INFO:cssip1.cherniaksoftware.com:Thread-175556:00000000: sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i" "2011-06-27T14:50:52.685000Z":431475:sipXivr:INFO:cssip1.cherniaksoftware.com:Thread-175556:00000000: sipxivr:"Menu::menu Collected digits=(_REDACTED_)" "2011-06-27T14:50:52.685000Z":431476:sipXivr:INFO:cssip1.cherniaksoftware.com:Thread-175556:00000000: sipxivr:"Retrieve::retrieveVoiceMail Mailbox howard logged in" sipstatus.log: "2011-06-27T14:51:55.984377Z":306069:HTTP:ERR:cssip1.cherniaksoftware.com:SubscribeServerThread:B6D29B90: SipStatus:"HttpMessage::get[4] Receiving failed on persistent connection on try 0" sipxopenfire.log: "2011-06-27T14:50:55.726000Z":5838485:JAVA:INFO:cssip1.cherniaksoftware.com:PipelineThread-5:00000000: ResourceStateChangeListenerImpl:"handleResourceStateChange howard resourceState = IDLE; remote endpoint:null" sipxpark.log: "2011-06-27T14:59:36.478360Z":-1547287392:KERNEL:NOTICE:cssip1.cherniaksoftware.com:MpMedia:B6E60B90 sipxpark:"OsMsgQShared::doSendCore message queue 'mpStartUp::MpMisc.pSpkQ' is over half full - count = 12, max = 14" Anything else you need to see? Once again, he logs in successfully but the system does not record what should be the next command: sipxivr:"Retrieve::main_menu Mailbox howard" -- Norman Branitsky +1 416.798.7948 Cherniak Software Development Corporation Fax: +1 416.798.0948 509-2001 Sheppard Avenue East [email protected] Toronto, ON M2J 4Z8 sip:[email protected] Canada http://www.CherniakSoftware.com _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
