On Mon, Jun 27, 2011 at 9:52 PM, Norman Branitsky
<[email protected]> wrote:
> On 11-06-27 11:29 AM, Tony Graziano wrote:
>>
>> is howard the "only" mailbox without a subscriber as a number?
>>
> All userids are alphanumeric names; all users have a numeric alias -
> Howard's is 215.
>
> So it seems that Heisenberg works here.
> Turning on/off the debug level for Voicemail and Autoattendant and Media
> Services
> seems to have "solved" his problem.

Well actually I think restarting IVR / FS solved the problem.
sipxivr.log and freeswitch.log are the files we are looking for

> 76 messages that were in his Inbox are now in his Deleted folder.
> He can listen to all the messages on his phone and thru the web interface
> including the newly deleted messages.
>
> I told him to reboot the phone as his sNom phone is not displaying a
> light for Message Waiting.
> It still doesn't after the reboot.
> Of course he is pleased that he is getting emails announcing messages
> that he can actually
> hear.
>
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