Have you done your DNS tests remotely (in the same manner a phone might)?

On Fri, Jul 8, 2011 at 4:48 AM, <[email protected]> wrote:

>  Hey there!
>  This is my first post in sipx-users mailing list, so I'm sorry if I do
>  something wrong.
>  Well.. the problem is strange enough, and I can't find out how to fix
>  it during 2 days, hm..
>  So, i've got a sipX station, and it has public IP. So "Server behind
>  NAT" is unchecked.
>  There are about 5 users, whos phones use NAT. Everything is ok with
>  softphones and SIP mobile phones. The only settings i fix in the
>  softphones and SIP mobiles phones are REG server and Domain/Outbound
>  Proxy server. Everything works fine! I use this pretty good guide
>  _http://wiki.sipfoundry.org/display/sipXecs/Remote+User+NAT+Traversal
>  But! The only phone (Siemens Gigaset C470 IP) doesn't work as good as i
>  need. The scheme of my VoIP network looks like this:
>  SIPX Server - > IP-network -> Remote NAT + Siemens Gigaset C470 IP
>  So the sipX station does'n use any nat, but the phone does. SIP is ok,
>  so I can call this user and he can call me. When the call goes from
>  Siemens Gigaset C470 IP we can speak and everything is ok. But if I call
>  him, there is no media between our phones. So the remote user can hear
>  the ring, pick up the phone, but we can't hear each other..
>  I've already tried to fix everything I could. There are those types of
>  options in the Siemens Gigaset C470 IP web GUI:
>
>  Domain
>  Proxy server address and port
>  REG server addres and port
>  STUN yes/no
>  STUN server
>  Outbound proxy server and port
>
>  I've alredy tried different combinations of those settings (even
>  checking "use STUN"), but there is no result. No media when anyone call
>  him.
>  I will be happy if someone could help me to find out where the problem
>  is.
>  Regards, kga.
>
>
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>



-- 
Michael Picher
eZuce
Director of Technical Services
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
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