I have a problem that has cropped up recently. My extensions are mostly served by SPA2102 ATA devices, but on a particular extension, I have both a Polycom IP320 and an SPA2102 ATA registered. Until recently, it worked great and I could pick up incoming calls on either one.
Now, if I receive an incoming call and try to pick it up on the Polycom, it seems to grab the call, but the phone displays <answer><ignore><more> , and pressing answer does not pick up the call. The call stops ringing, but I get dead air on the Polycom. It used to just pick up. The SPA2102 picks up calls just fine. This only happens with calls that come through my ITSP--local calls work fine. On these outside calls, on the caller's phone, it stops giving a ring tone and acts like it has been picked up, but they get dead air. I see the callerID of the caller appear on the Polycom. There were some recent changes caused by problems on my ITSP's side. They moved my account to a new proxy server and a new SBC, so I had to change the IP address in my Sipx gateway configuration. I am running Polycom 3.1.3.0439 firmware, but that has not changed. I am running sipx 4.2.1. Any suggestions of what might be wrong? I have traces of both a (failed) Polycom call and a (successful) SPA2102 call if you are willing to take a look at them. Thanks! Jeff _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
