Thanks Josh. Not sure that applies, though, since I am not running a 4.4 version and that looked like a new bug in 4.4. I will eventually update to 4.4, but I have had so much user downtime lately due to ITSP issues, that I just can't face it!
The behavior on the Polycom looks like what happens when a second call comes in when you are already on the line, but of course, there is only the one call. Anyone interested in looking at a trace? Thanks, Jeff On Aug 4, 2011, at 3:32 PM, Josh Patten wrote: > This may be related to a bug regarding PRACK: > http://track.sipfoundry.org/browse/XX-9699 > > the only suggestion I have at this point is to upgrade to the latest 4.4 > release > > > On Thu, Aug 4, 2011 at 1:05 PM, Jeff Gilmore <[email protected]> wrote: > I have a problem that has cropped up recently. My extensions are mostly > served by SPA2102 ATA devices, but on a particular extension, I have both a > Polycom IP320 and an SPA2102 ATA registered. Until recently, it worked great > and I could pick up incoming calls on either one. > > Now, if I receive an incoming call and try to pick it up on the Polycom, it > seems to grab the call, but the phone displays <answer><ignore><more> , and > pressing answer does not pick up the call. The call stops ringing, but I get > dead air on the Polycom. It used to just pick up. The SPA2102 picks up > calls just fine. > > This only happens with calls that come through my ITSP--local calls work > fine. On these outside calls, on the caller's phone, it stops giving a ring > tone and acts like it has been picked up, but they get dead air. I see the > callerID of the caller appear on the Polycom. > > There were some recent changes caused by problems on my ITSP's side. They > moved my account to a new proxy server and a new SBC, so I had to change the > IP address in my Sipx gateway configuration. I am running Polycom 3.1.3.0439 > firmware, but that has not changed. I am running sipx 4.2.1. > > Any suggestions of what might be wrong? I have traces of both a (failed) > Polycom call and a (successful) SPA2102 call if you are willing to take a > look at them. > > Thanks! > > Jeff > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > Josh Patten > eZuce > Solutions Architect > O.978-296-1005 X2050 > M.979-574-5699 > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/
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