i was only sharing this because before i had this... i didn't feel comfortable that SipX could replace every PBX out there for my customers... now i do
hopefully this will help with someone else that is beating there head on the table thinking wow... SipX is fucking great... except for the shitty call parking that i have no idea how to setup in any way without explaining an extremely difficult line of button presses... On Sun, Aug 21, 2011 at 10:20 AM, Tony Graziano < [email protected]> wrote: > Thanks for sharing. To those who know EFK already this might seem simple. > > There are at least 4 ways to do call parks in an easier "user friendly" > manner. Which method you use generally is dictated by what the end users are > perhaps more accustomed to. > On Aug 21, 2011 10:11 AM, "Chris Rawlings" <[email protected]> wrote: > > i have been using sipx and finally thought of a decent way to have call > > parking setup for easy use for everyone at a company > > > > Lets say you have extensions in the 200-299 range > > I will then setup all call parking lots at 1200-1299 > > Each Call Parking lot is setup to associated to that users extension... > so > > if user 201 wants to park a call he has parking lot 1201 > > > > Now what i did was setup Call Parking and Un-Parking EFK > > > > What i did was setup the Park button to be displayed while on-hold and > > on-active calls... When you press the Park EFK it will ask you what > > extension to park it to... in the background a 1 was already dialed and > the > > user now knows to put it on his extension so that user will dial their > ext. > > To UnPark the call its the same procedure... *41 is dialed when you press > > UnPark and then you dial your ext to get the call back. > > > > I found this is the easiest way to to train people who are on an existing > > analog phone system with easy parking options to move them to SipX > > > > > > Here is the XML for EFK that i setup for Call parking > > > > > > <efklist > > efk.efklist.9.mname="park1" > > efk.efklist.9.label="Call Park" > > efk.efklist.9.status="1" > > efk.efklist.9.action.string="1$P9N4$$Trefer$" > > efk.efklist.10.mname="unpark" > > efk.efklist.10.label="UnPark" > > efk.efklist.10.status="1" > > efk.efklist.10.action.string="*41$P10N4$$Tinvite$" > > /> > > <efkprompt > > efk.efkprompt.9.status="1" > > efk.efkprompt.9.label="Park: " > > efk.efkprompt.9.userfeedback="visible" > > efk.efkprompt.9.type="numeric" > > efk.efkprompt.10.status="1" > > efk.efkprompt.10.label="UnPark: " > > efk.efkprompt.10.userfeedback="visible" > > efk.efkprompt.10.type="numeric" > > > > /> > > <softkey > > softkey.9.label="CallPark" > > softkey.9.action="!park1" > > softkey.9.enable="1" > > softkey.9.precede="1" > > softkey.9.use.idle="0" > > softkey.9.use.active="1" > > softkey.9.use.alerting="" > > softkey.9.use.dialtone="1" > > softkey.9.use.proceeding="0" > > softkey.9.use.setup="0" > > softkey.9.use.hold="1" > > softkey.10.label="UnPark" > > softkey.10.action="!unpark" > > softkey.10.enable="1" > > softkey.10.precede="0" > > softkey.10.use.idle="1" > > softkey.10.use.active="0" > > softkey.10.use.alerting="" > > softkey.10.use.dialtone="1" > > softkey.10.use.proceeding="" > > softkey.10.use.setup="" > > softkey.10.use.hold="1" > > > > /> > > > > > > > > > > > > > > > > > > -- > > Thank You, > > Chris Rawlings > > IT Consultant > > > > phone - 610.741.3324 > > > > VCP RHCE RHCT MCSE > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Thank You, Chris Rawlings IT Consultant phone - 610.741.3324 VCP RHCE RHCT MCSE
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