I think even with efk call parking still needs to move to the FreeSWITCH media server. it will undergo changes over time. the evolution should lead to a more stable and predictable park service where efk is not necessary to ensure stability. On Aug 21, 2011 10:24 AM, "Chris Rawlings" <[email protected]> wrote: > i was only sharing this because before i had this... i didn't feel > comfortable that SipX could replace every PBX out there for my customers... > now i do > > hopefully this will help with someone else that is beating there head on the > table thinking wow... SipX is fucking great... except for the shitty call > parking that i have no idea how to setup in any way without explaining an > extremely difficult line of button presses... > > > > On Sun, Aug 21, 2011 at 10:20 AM, Tony Graziano < > [email protected]> wrote: > >> Thanks for sharing. To those who know EFK already this might seem simple. >> >> There are at least 4 ways to do call parks in an easier "user friendly" >> manner. Which method you use generally is dictated by what the end users are >> perhaps more accustomed to. >> On Aug 21, 2011 10:11 AM, "Chris Rawlings" <[email protected]> wrote: >> > i have been using sipx and finally thought of a decent way to have call >> > parking setup for easy use for everyone at a company >> > >> > Lets say you have extensions in the 200-299 range >> > I will then setup all call parking lots at 1200-1299 >> > Each Call Parking lot is setup to associated to that users extension... >> so >> > if user 201 wants to park a call he has parking lot 1201 >> > >> > Now what i did was setup Call Parking and Un-Parking EFK >> > >> > What i did was setup the Park button to be displayed while on-hold and >> > on-active calls... When you press the Park EFK it will ask you what >> > extension to park it to... in the background a 1 was already dialed and >> the >> > user now knows to put it on his extension so that user will dial their >> ext. >> > To UnPark the call its the same procedure... *41 is dialed when you press >> > UnPark and then you dial your ext to get the call back. >> > >> > I found this is the easiest way to to train people who are on an existing >> > analog phone system with easy parking options to move them to SipX >> > >> > >> > Here is the XML for EFK that i setup for Call parking >> > >> > >> > <efklist >> > efk.efklist.9.mname="park1" >> > efk.efklist.9.label="Call Park" >> > efk.efklist.9.status="1" >> > efk.efklist.9.action.string="1$P9N4$$Trefer$" >> > efk.efklist.10.mname="unpark" >> > efk.efklist.10.label="UnPark" >> > efk.efklist.10.status="1" >> > efk.efklist.10.action.string="*41$P10N4$$Tinvite$" >> > /> >> > <efkprompt >> > efk.efkprompt.9.status="1" >> > efk.efkprompt.9.label="Park: " >> > efk.efkprompt.9.userfeedback="visible" >> > efk.efkprompt.9.type="numeric" >> > efk.efkprompt.10.status="1" >> > efk.efkprompt.10.label="UnPark: " >> > efk.efkprompt.10.userfeedback="visible" >> > efk.efkprompt.10.type="numeric" >> > >> > /> >> > <softkey >> > softkey.9.label="CallPark" >> > softkey.9.action="!park1" >> > softkey.9.enable="1" >> > softkey.9.precede="1" >> > softkey.9.use.idle="0" >> > softkey.9.use.active="1" >> > softkey.9.use.alerting="" >> > softkey.9.use.dialtone="1" >> > softkey.9.use.proceeding="0" >> > softkey.9.use.setup="0" >> > softkey.9.use.hold="1" >> > softkey.10.label="UnPark" >> > softkey.10.action="!unpark" >> > softkey.10.enable="1" >> > softkey.10.precede="0" >> > softkey.10.use.idle="1" >> > softkey.10.use.active="0" >> > softkey.10.use.alerting="" >> > softkey.10.use.dialtone="1" >> > softkey.10.use.proceeding="" >> > softkey.10.use.setup="" >> > softkey.10.use.hold="1" >> > >> > /> >> > >> > >> > >> > >> > >> > >> > >> > >> > -- >> > Thank You, >> > Chris Rawlings >> > IT Consultant >> > >> > phone - 610.741.3324 >> > >> > VCP RHCE RHCT MCSE >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > Thank You, > Chris Rawlings > IT Consultant > > phone - 610.741.3324 > > VCP RHCE RHCT MCSE
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