I think even with efk call parking still needs to move to the FreeSWITCH
media server. it will undergo changes over time. the evolution should lead
to a more stable and predictable park service where efk is not necessary to
ensure stability.
On Aug 21, 2011 10:24 AM, "Chris Rawlings" <[email protected]> wrote:
> i was only sharing this because before i had this... i didn't feel
> comfortable that SipX could replace every PBX out there for my
customers...
> now i do
>
> hopefully this will help with someone else that is beating there head on
the
> table thinking wow... SipX is fucking great... except for the shitty call
> parking that i have no idea how to setup in any way without explaining an
> extremely difficult line of button presses...
>
>
>
> On Sun, Aug 21, 2011 at 10:20 AM, Tony Graziano <
> [email protected]> wrote:
>
>> Thanks for sharing. To those who know EFK already this might seem simple.
>>
>> There are at least 4 ways to do call parks in an easier "user friendly"
>> manner. Which method you use generally is dictated by what the end users
are
>> perhaps more accustomed to.
>> On Aug 21, 2011 10:11 AM, "Chris Rawlings" <[email protected]> wrote:
>> > i have been using sipx and finally thought of a decent way to have call
>> > parking setup for easy use for everyone at a company
>> >
>> > Lets say you have extensions in the 200-299 range
>> > I will then setup all call parking lots at 1200-1299
>> > Each Call Parking lot is setup to associated to that users extension...
>> so
>> > if user 201 wants to park a call he has parking lot 1201
>> >
>> > Now what i did was setup Call Parking and Un-Parking EFK
>> >
>> > What i did was setup the Park button to be displayed while on-hold and
>> > on-active calls... When you press the Park EFK it will ask you what
>> > extension to park it to... in the background a 1 was already dialed and
>> the
>> > user now knows to put it on his extension so that user will dial their
>> ext.
>> > To UnPark the call its the same procedure... *41 is dialed when you
press
>> > UnPark and then you dial your ext to get the call back.
>> >
>> > I found this is the easiest way to to train people who are on an
existing
>> > analog phone system with easy parking options to move them to SipX
>> >
>> >
>> > Here is the XML for EFK that i setup for Call parking
>> >
>> >
>> > <efklist
>> > efk.efklist.9.mname="park1"
>> > efk.efklist.9.label="Call Park"
>> > efk.efklist.9.status="1"
>> > efk.efklist.9.action.string="1$P9N4$$Trefer$"
>> > efk.efklist.10.mname="unpark"
>> > efk.efklist.10.label="UnPark"
>> > efk.efklist.10.status="1"
>> > efk.efklist.10.action.string="*41$P10N4$$Tinvite$"
>> > />
>> > <efkprompt
>> > efk.efkprompt.9.status="1"
>> > efk.efkprompt.9.label="Park: "
>> > efk.efkprompt.9.userfeedback="visible"
>> > efk.efkprompt.9.type="numeric"
>> > efk.efkprompt.10.status="1"
>> > efk.efkprompt.10.label="UnPark: "
>> > efk.efkprompt.10.userfeedback="visible"
>> > efk.efkprompt.10.type="numeric"
>> >
>> > />
>> > <softkey
>> > softkey.9.label="CallPark"
>> > softkey.9.action="!park1"
>> > softkey.9.enable="1"
>> > softkey.9.precede="1"
>> > softkey.9.use.idle="0"
>> > softkey.9.use.active="1"
>> > softkey.9.use.alerting=""
>> > softkey.9.use.dialtone="1"
>> > softkey.9.use.proceeding="0"
>> > softkey.9.use.setup="0"
>> > softkey.9.use.hold="1"
>> > softkey.10.label="UnPark"
>> > softkey.10.action="!unpark"
>> > softkey.10.enable="1"
>> > softkey.10.precede="0"
>> > softkey.10.use.idle="1"
>> > softkey.10.use.active="0"
>> > softkey.10.use.alerting=""
>> > softkey.10.use.dialtone="1"
>> > softkey.10.use.proceeding=""
>> > softkey.10.use.setup=""
>> > softkey.10.use.hold="1"
>> >
>> > />
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > --
>> > Thank You,
>> > Chris Rawlings
>> > IT Consultant
>> >
>> > phone - 610.741.3324
>> >
>> > VCP RHCE RHCT MCSE
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>
>
> --
> Thank You,
> Chris Rawlings
> IT Consultant
>
> phone - 610.741.3324
>
> VCP RHCE RHCT MCSE
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