Agreed that this should be a little more descriptive. It makes a little more sense if you click "Show Advanced Options"
On Fri, Aug 26, 2011 at 2:27 PM, Max DiOrio <[email protected]> wrote: > If that has to do with ringtones, then the label needs to be a little > more descriptive. “Enable for external calls” doesn’t tell you that it > would have anything to do with ringtones. I was actually wondering why my > end users ringtone settings weren’t being used.**** > > ** ** > > Unchecking this setting has worked and the ringtones are using those set on > the phone.**** > > ** ** > > **** > > ** ** > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Josh Patten > *Sent:* Friday, August 26, 2011 3:19 PM > *To:* Discussion list for users of sipXecs software > *Subject:* Re: [sipx-users] Problems remain after linear upgrade**** > > ** ** > > In sipXecs 4.4 there is an option on the SIP proxy for distinctive ringtone > that is turned on by default if I'm not mistaken. You'll need to disable > this if you wish to set different ringtones for different extensions. > > It's under System >> Servers >> <name_of_server> >> Services >> SIP Proxy > > The value is called "Enable for external calls". Uncheck this value and > apply, then restart all necessary services and see if that resolves the > issue.**** > > On Fri, Aug 26, 2011 at 2:11 PM, Todd Hodgen <[email protected]> wrote: > **** > > What routing is sending these internal calls to the one phone? Something > in call routing is putting the calls to his extension. I would identify a > phone number that he is getting calls for, look to see where that alias is > assigned in the system, and follow the routing for it. You will find his > extension there. IF every call is going to him, they his extension is set > up in an SBC, or some other device or configuration to send call to him > rather than AA, hunt group or some other routing.**** > > > > > We followed the advice given to us in this forum in regards to upgrading a > sipxecs server. I performed the upgrade in steps from 4.0 > 4.2 > 4.4 and > this actually fixed one major issue we had (that being a problem with > voicemail) but a few problems still remain. The corporation that uses this > server for phones are split into four different entities and before the > system crashed each entity had it's own distinctive ringtone for internal > calls within the company. Now (even though they can select the ringtone > from > the phones > themselves) every call has the same system wide ringtone. We also had one > individual that had his phone set to only ring for internal calls or > transfers and now his phone rings for every call. We had hoped that doing > the linear upgrade would have resolved these issues along with the > voicemail > issue but unfortunately it has not. Can any one help shed some light on > this > issue, we have been dealing with it for some time now and really need it > resolved. Thanks in advanced for your time and assistance. > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/**** > > ----- > No virus found in this message. > Checked by AVG - www.avg.com > Version: 10.0.1392 / Virus Database: 1520/3859 - Release Date: 08/26/11*** > * > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/**** > > > > > -- > Josh Patten > eZuce > Solutions Architect > O.978-296-1005 X2050 > M.979-574-5699**** > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Josh Patten eZuce Solutions Architect O.978-296-1005 X2050 M.979-574-5699
<<image001.jpg>>
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
