what if you call and leave a message into the mailbox and then delete the message?
On Mon, Sep 12, 2011 at 4:58 PM, Tony Graziano <[email protected] > wrote: > i have seen issues with doing updates on sipx in the past with 4.2 and 4.4 > where the MWI light stayed on after the update. Normally going to the box > and leaving a VM and then deleteing it triggered it off, but these were > lines that had no voicemail enabled, making for a lot of work. > > it would be good if you got a snippet of the sla log to see if there is any > telling message, same goes for mwi. > > > On Mon, Sep 12, 2011 at 4:49 PM, Becker, Jesse <[email protected]>wrote: > >> Folder is empty. I will try adding my line to that button to see if it >> will reset, then add the shared line back. >> >> Thanks, >> >> Jes >> >> >> On Mon, Sep 12, 2011 at 4:25 PM, Gerald Drouillard < >> [email protected]> wrote: >> >>> On 9/12/2011 1:02 PM, Becker, Jesse wrote: >>> > All, >>> > I downgraded the suspect phone to 3.2.4. Left a test messages and >>> > then deleted it. The MWI activated and then cleared on others phones, >>> > however, the red light and envelope still appear on on the phone with >>> > the issues. >>> > >>> > I guess the next step is to disable shared line and see if that causes >>> > it to go away. >>> > >>> > Any other ideas? >>> > >>> > >>> Try deleting everything in: >>> /var/sipxdata/mediaserver/data/mailstore/[extension]/inbox >>> >>> -- >>> Regards >>> -------------------------------------- >>> Gerald Drouillard >>> Technology Architect >>> Drouillard& Associates, Inc. >>> http://www.Drouillard.biz >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> >> >> -- >> >> >> Jesse Becker | Technical Manager >> Network+ | Linux+ Certified Professional >> SunGard Higher Education @ SUNY Ulster >> 491 Cottekill Road, Stone Ridge, NY 12484 >> Tel 845-687-5064 | Fax 845-687-5105 >> [email protected] | www.sunyulster.edu >> >> <http://www.sunyulster.edu/> >> >> Check out our knowledge base: >> http://kb.sunyulster.edu<http://kb.sunyulster.edu/> >> >> >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > > Helpdesk Contract Customers: > http://support.myitdepartment.net > > <http://support.myitdepartment.net>Blog: > http://blog.myitdepartment.net > > Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > > Ask about our Internet faxservices! > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Michael Picher eZuce Director of Technical Services O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> www.ezuce.com
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