is it possible you have a sidecar with a bad display in the last position?

On Mon, Oct 3, 2011 at 10:19 AM,  <[email protected]> wrote:
> FWIW: I can populate all buttons, no problemo.
> BTW: I need 19 speeddials to fill a 650+BEM, 5 for the 650 buttons and 14
> for the BEM.
>
> Paul
>
> Douglas Hubler <[email protected]> wrote on 03-10-2011 16:03:35:
>
>> On Sun, Oct 2, 2011 at 1:38 PM, Becker, Jesse <[email protected]>
>> wrote:
>> All,
>>  I recently purchased two Polycom IP Backlit Expansion Modules for
>> testing. I have installed on two Polycom IP 650s. However, when
>> configuring speed dials, it appears that the last button on the BEM
>> never populates. This is the situation on both phones. Each phone
>> has one User line associated. I then configured 14 additional speed
>> dials and then updates the phones. Everything populated except for
>> the last one.  Button 14 on the BEM remains blank. No text and
>> pushing the button results in no action. I have tried deleting the
>> speed dials and re-added. I even switched the ordering. Everything
>> populates except for the button 14 on the BEM.
>>
>> Can you check if the entry is in the speeddial config file in the
>> tftproot directory (yes, tftproot is poorly named now that polycom
>> uses ftp)  file name should be obvious.
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