All, I had to remove all the speed dials on the user account and re-add them to resolve this issue. I am guessing something must have not save to the DB properly. After deleting them an recreating, they pushed to the directory file and all appeared on the phone.
Jes On Mon, Oct 3, 2011 at 1:16 PM, Becker, Jesse <[email protected]>wrote: > It appears that the last speed dial (<sd>) to get written in both > <MAC>-directory.xml file is position 18. After that, the regular address > book data is pushed. > > When I look at the user speed dial configuration under the user, the entry > is present but not pushed to the file. > > O phone A I have: > 1 line > 8 Speed Dials with subscribe to presence > 11 Speed Dials without presence (these are dial patterns not sipX lines) > The <MAC>-directory.xml file has <sd> 9 through 18 configured. However, > what should be <sd>19</sd> is missing. > > I am going to mess with the phone after hours. > > Jes > > On Mon, Oct 3, 2011 at 10:20 AM, Tony Graziano < > [email protected]> wrote: > >> is it possible you have a sidecar with a bad display in the last position? >> >> On Mon, Oct 3, 2011 at 10:19 AM, <[email protected]> wrote: >> > FWIW: I can populate all buttons, no problemo. >> > BTW: I need 19 speeddials to fill a 650+BEM, 5 for the 650 buttons and >> 14 >> > for the BEM. >> > >> > Paul >> > >> > Douglas Hubler <[email protected]> wrote on 03-10-2011 16:03:35: >> > >> >> On Sun, Oct 2, 2011 at 1:38 PM, Becker, Jesse <[email protected]> >> >> wrote: >> >> All, >> >> I recently purchased two Polycom IP Backlit Expansion Modules for >> >> testing. I have installed on two Polycom IP 650s. However, when >> >> configuring speed dials, it appears that the last button on the BEM >> >> never populates. This is the situation on both phones. Each phone >> >> has one User line associated. I then configured 14 additional speed >> >> dials and then updates the phones. Everything populated except for >> >> the last one. Button 14 on the BEM remains blank. No text and >> >> pushing the button results in no action. I have tried deleting the >> >> speed dials and re-added. I even switched the ordering. Everything >> >> populates except for the button 14 on the BEM. >> >> >> >> Can you check if the entry is in the speeddial config file in the >> >> tftproot directory (yes, tftproot is poorly named now that polycom >> >> uses ftp) file name should be obvious. >> >> _______________________________________________ >> >> sipx-users mailing list >> >> [email protected] >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > _______________________________________________ >> > sipx-users mailing list >> > [email protected] >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > >> >> >> >> -- >> ====================== >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> sip: [email protected] >> Fax: 434.465.6833 >> >> Email: [email protected] >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: [email protected] >> >> Helpdesk Contract Customers: >> http://support.myitdepartment.net >> Blog: >> http://blog.myitdepartment.net >> >> Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >> Ask about our Internet Fax services! >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > > > Jesse Becker | Technical Manager > Network+ | Linux+ Certified Professional > SunGard Higher Education @ SUNY Ulster > 491 Cottekill Road, Stone Ridge, NY 12484 > Tel 845-687-5064 | Fax 845-687-5105 > [email protected] | www.sunyulster.edu > > <http://www.sunyulster.edu/> > > Check out our knowledge base: > http://kb.sunyulster.edu<http://kb.sunyulster.edu/> > > > -- Jesse Becker | Technical Manager Network+ | Linux+ Certified Professional SunGard Higher Education @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 [email protected] | www.sunyulster.edu <http://www.sunyulster.edu/> Check out our knowledge base: http://kb.sunyulster.edu<http://kb.sunyulster.edu/>
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