CNAM (Caller ID name) is controlled by the ITSp or carrier. The only time I see CNAM not being controlled by the carrier is when the calls are between two accounts on the same carrier.
CLID and CNAM are two different pieces of the caller id display. I would ask the carrier to set the CNAM to the COMPANY NAME on the account. On Tue, Dec 13, 2011 at 7:26 PM, Ken Ridley <[email protected]> wrote: > I have a Sipx system set up with a sip trunk using the internal > sipxbridge**** > > I have *Gateway:* Broadvox /SIP trunk /Default Caller ID set to > 5551231234**** > > When a user maks an external call the CLID Name is sent out as Sipxbridge > with the number 5551231234**** > > The User has no CLID settings configured**** > > ** ** > > When a user with CLID set to a second DID on the trunk 5551235678, the > CLID Name is [user first name]_[user last name] with the number 5551235678 > **** > > ** ** > > Is there a way to change the default CLID?**** > > For most users, they want the company name going out**** > > ** ** > > Right now the only option I see is to set all user First and last name, to > the company name, not sure what problems this will cause**** > > * * > > *Thanks,* > > *Ken Ridley* > > ** ** > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services!
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