Try mucking with the CallerID settings on the gateway (left side menu). Click on Advanced, you'll see more options.
Mike On Tue, Dec 13, 2011 at 8:28 PM, Tony Graziano <[email protected] > wrote: > And what I mean by that is that the carrier is interpreting the sip user > agent name as the caller id name. > > I don't think there's anything wrong with the way that sipx is sending the > caller id name. I think the issue is with how the switch at the other end > is parsing the hatter improperly. > On Dec 13, 2011 8:16 PM, "Tony Graziano" <[email protected]> > wrote: > >> Wow. Who is the itsp? I've never seen one that reads the sip header wrong >> like that. >> On Dec 13, 2011 8:13 PM, "Ken Ridley" <[email protected]> wrote: >> >>> I just got off the phone with ITSp**** >>> >>> They can populate the CNAM, but, that will only populate to the PSTN >>> (land lines)**** >>> >>> Any SIP calls, and calls to Comcast users will receive the CNAM the Sipx >>> sends out**** >>> >>> ** ** >>> >>> If I want it to work for all carriers, I need to send it**** >>> >>> I’m back to my original question, can I change the name of the >>> sipixbridge**** >>> >>> ** ** >>> >>> *From:* [email protected] [mailto: >>> [email protected]] *On Behalf Of *Tony Graziano >>> *Sent:* Tuesday, December 13, 2011 4:34 PM >>> *To:* Discussion list for users of sipXecs software >>> *Subject:* Re: [sipx-users] Outgoing CLID name is sipxbridge**** >>> >>> ** ** >>> >>> CNAM (Caller ID name) is controlled by the ITSp or carrier. The only >>> time I see CNAM not being controlled by the carrier is when the calls are >>> between two accounts on the same carrier.**** >>> >>> ** ** >>> >>> CLID and CNAM are two different pieces of the caller id display.**** >>> >>> ** ** >>> >>> I would ask the carrier to set the CNAM to the COMPANY NAME on the >>> account.**** >>> >>> ** ** >>> >>> On Tue, Dec 13, 2011 at 7:26 PM, Ken Ridley <[email protected]> wrote:** >>> ** >>> >>> I have a Sipx system set up with a sip trunk using the internal >>> sipxbridge**** >>> >>> I have *Gateway:* Broadvox /SIP trunk /Default Caller ID set to >>> 5551231234**** >>> >>> When a user maks an external call the CLID Name is sent out as >>> Sipxbridge with the number 5551231234**** >>> >>> The User has no CLID settings configured**** >>> >>> When a user with CLID set to a second DID on the trunk 5551235678, the >>> CLID Name is [user first name]_[user last name] with the number 5551235678 >>> **** >>> >>> Is there a way to change the default CLID?**** >>> >>> For most users, they want the company name going out**** >>> >>> Right now the only option I see is to set all user First and last name, >>> to the company name, not sure what problems this will cause**** >>> >>> *Thanks,***** >>> >>> *Ken Ridley***** >>> >>> ** ** >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square**** Suite 201**** Andover, MA. 01810 O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> www.ezuce.com
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