And what I mean by that is that the carrier is interpreting the sip user agent name as the caller id name.
I don't think there's anything wrong with the way that sipx is sending the caller id name. I think the issue is with how the switch at the other end is parsing the hatter improperly. On Dec 13, 2011 8:16 PM, "Tony Graziano" <[email protected]> wrote: > Wow. Who is the itsp? I've never seen one that reads the sip header wrong > like that. > On Dec 13, 2011 8:13 PM, "Ken Ridley" <[email protected]> wrote: > >> I just got off the phone with ITSp**** >> >> They can populate the CNAM, but, that will only populate to the PSTN >> (land lines)**** >> >> Any SIP calls, and calls to Comcast users will receive the CNAM the Sipx >> sends out**** >> >> ** ** >> >> If I want it to work for all carriers, I need to send it**** >> >> I’m back to my original question, can I change the name of the sipixbridge >> **** >> >> ** ** >> >> *From:* [email protected] [mailto: >> [email protected]] *On Behalf Of *Tony Graziano >> *Sent:* Tuesday, December 13, 2011 4:34 PM >> *To:* Discussion list for users of sipXecs software >> *Subject:* Re: [sipx-users] Outgoing CLID name is sipxbridge**** >> >> ** ** >> >> CNAM (Caller ID name) is controlled by the ITSp or carrier. The only time >> I see CNAM not being controlled by the carrier is when the calls are >> between two accounts on the same carrier.**** >> >> ** ** >> >> CLID and CNAM are two different pieces of the caller id display.**** >> >> ** ** >> >> I would ask the carrier to set the CNAM to the COMPANY NAME on the >> account.**** >> >> ** ** >> >> On Tue, Dec 13, 2011 at 7:26 PM, Ken Ridley <[email protected]> wrote:*** >> * >> >> I have a Sipx system set up with a sip trunk using the internal sipxbridge >> **** >> >> I have *Gateway:* Broadvox /SIP trunk /Default Caller ID set to >> 5551231234**** >> >> When a user maks an external call the CLID Name is sent out as Sipxbridge >> with the number 5551231234**** >> >> The User has no CLID settings configured**** >> >> When a user with CLID set to a second DID on the trunk 5551235678, the >> CLID Name is [user first name]_[user last name] with the number 5551235678 >> **** >> >> Is there a way to change the default CLID?**** >> >> For most users, they want the company name going out**** >> >> Right now the only option I see is to set all user First and last name, >> to the company name, not sure what problems this will cause**** >> >> *Thanks,***** >> >> *Ken Ridley***** >> >> ** ** >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >
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