Nathaniel, take a look at the [mac].cfg file for that phone under var/log/sipxpbx. I think that is a new template within sipXecs. However, it is of the old style of configuration for Polycom, where you have to explicitly define all of the variables, versus defaults in the newer configurations today. I'm willing to bet there is a configuration parameter missing in the file, that is where I would look first anyways.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Nathaniel Watkins Sent: Wednesday, January 25, 2012 1:53 PM To: Discussion list for users of sipXecs software Subject: [sipx-users] Monitored Speed dial and directed call pickup on VVX 1500 I have a user with a VVX1500 - when a call comes in on a line (which they have as a monitored speed dial), it simply dials the extension. The rest of my phones (soundpoint line) will do a directed call pickup. Is there a setting which tells the VVX to dial the directed call pickup code prior to dialing the extension? As a quick fix, I simply put *78<ext> in as the speed dial button (this is to pick up the main line if no one else grabs it - so she doesn't ever need to actually call this number). This message and any files transmitted with it are intended only for the individual(s) or entity named. If you are not the intended individual(s) or entity named you are hereby notified that any disclosure, copying, distribution or reliance upon its contents is strictly prohibited. If you have received this in error, please notify the sender, delete the original, and destroy all copies. Email transmissions cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Garrett County Government therefore does not accept any liability for any errors or omissions in the contents of this message, which arise as a result of email transmission. Garrett County Government, 203 South Fourth Street, Courthouse, Oakland, Maryland 21550 www.garrettcounty.org _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
