They are both unchecked (default).

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Tony Graziano
Sent: Wednesday, January 25, 2012 6:13 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Monitored Speed dial and directed call pickup on VVX 
1500

What is the setting for the feature>Directed call pickup

on the vvx as compared to the other polycoms that behave differently?

On Wed, Jan 25, 2012 at 5:58 PM, Todd Hodgen <[email protected]> wrote:
> Nathaniel, take a look at the [mac].cfg file for that phone under 
> var/log/sipxpbx.  I think that is a new template within sipXecs.  
> However, it is of the old style of configuration for Polycom, where 
> you have to explicitly define all of the variables, versus defaults in 
> the newer configurations today.  I'm willing to bet there is a 
> configuration parameter missing in the file, that is where I would look first 
> anyways.
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Nathaniel 
> Watkins
> Sent: Wednesday, January 25, 2012 1:53 PM
> To: Discussion list for users of sipXecs software
> Subject: [sipx-users] Monitored Speed dial and directed call pickup on 
> VVX
> 1500
>
> I have a user with a VVX1500 - when a call comes in on a line (which 
> they have as a monitored speed dial), it simply dials the extension.  
> The rest of my phones (soundpoint line) will do a directed call 
> pickup.  Is there a setting which tells the VVX to dial the directed 
> call pickup code prior to dialing the extension?
>
> As a quick fix, I simply put *78<ext> in as the speed dial button 
> (this is to pick up the main line if no one else grabs it - so she 
> doesn't ever need to actually call this number).
>
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