the server has a public ip address, and hence is not behind nat. the phones might also be behind a "different" network, and if so, should be set to use media relay (remote users=yes).
the snom phones MAY NOT support the ietf draft for moh internally, but might for sipx bridge if it is anchoring pstn calls (sorry, i dont touch snom anymore due to interop issues). On Mon, Mar 12, 2012 at 4:51 PM, Roman Gelfand <[email protected]> wrote: > The topology is as follows. > > 1. The sipx server has public ip address in /29 network. It is behind > transparent mode firewall. The nat traversal is checked. In the > server NAT configuration, I specified this server ip address. > 2. The phones (snom 370) are on a lan. The network traffic to and > from sipx server server are routed. This lan is included in sipx > networks. Hence, it is nonat. > > The local calls work fine and sip trunk calls work fine. I just found > out the remote workers are not working. > > I am not sure if this configuration works with sipx. If it does, I > will send you the trace. > > Thanks again > On Mon, Mar 12, 2012 at 11:47 AM, Tony Graziano > <[email protected]> wrote: > > a call trace with a description of the call flow would do lots to explain > > why moh is not working. > > > > describe the elements involved (sbc, gateway, UA), etc. > > > > > > On Mon, Mar 12, 2012 at 11:38 AM, Roman Gelfand <[email protected]> > wrote: > >> > >> What should I be looking at if MOH is not working? > >> > >> Thanks for the help. > >> > >> On Mon, Mar 12, 2012 at 10:32 AM, Tony Graziano > >> <[email protected]> wrote: > >> > Those are static messages that will always appear in the proxy > >> > unfortunately. I think they can be safely ignored. I think they appear > >> > whether moh works or not also. > >> > > >> > On Mar 12, 2012 9:44 AM, "Roman Gelfand" <[email protected]> wrote: > >> >> > >> >> I am getting consistantly the following messages in sipXproxy.log. > >> >> > >> >> 1. NatTraversalAgen[900_ntap]::handleOutputMessage failed to to > >> >> retrieve CallTracker to handle request > >> >> 2. SipXProxy:"SipUserAgent::dispatch received response without > >> >> transaction" > >> >> 3. SipXProxy:"HttpMessage::get[4] Receiving failed on persistent > >> >> connection on try 0" > >> >> > >> >> Both remote workers and bridging works excecpt for MOH. Are these > >> >> messages related to MOH not working? > >> >> > >> >> Can these messages be ignored? > >> >> > >> >> Thanks in advance > >> >> _______________________________________________ > >> >> sipx-users mailing list > >> >> [email protected] > >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > >> > > >> > > >> > LAN/Telephony/Security and Control Systems Helpdesk: > >> > Telephone: 434.984.8426 > >> > sip: [email protected] > >> > > >> > Helpdesk Customers: http://myhelp.myitdepartment.net > >> > Blog: http://blog.myitdepartment.net > >> > > >> > _______________________________________________ > >> > sipx-users mailing list > >> > [email protected] > >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > >> _______________________________________________ > >> sipx-users mailing list > >> [email protected] > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > > > > > > -- > > ~~~~~~~~~~~~~~~~~~ > > Tony Graziano, Manager > > Telephone: 434.984.8430 > > sip: [email protected] > > Fax: 434.465.6833 > > ~~~~~~~~~~~~~~~~~~ > > Linked-In Profile: > > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > > Ask about our Internet Fax services! > > ~~~~~~~~~~~~~~~~~~ > > > > LAN/Telephony/Security and Control Systems Helpdesk: > > Telephone: 434.984.8426 > > sip: [email protected] > > > > Helpdesk Customers: http://myhelp.myitdepartment.net > > Blog: http://blog.myitdepartment.net > > > > _______________________________________________ > > sipx-users mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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