I am at a loss, I thought I had mentioned in my second post of this trail
that I have done this.

Anyway, are there any other ideas? and yes, sip-helpers and alg are
disabled. Just to test that it is not firewall, I opened up all ports in
both directions.

Thanks




On Mon, Mar 12, 2012 at 8:39 PM, Tony Graziano <[email protected]
> wrote:

> I was just showing him where the Nat traversal (media relay) was...
> On Mar 12, 2012 8:25 PM, "Michael Picher" <[email protected]> wrote:
>
>> I know, but the pic showed it clearly checked.
>> On Mar 12, 2012 7:51 PM, "Tony Graziano" <[email protected]>
>> wrote:
>>
>>>
>>>
>>> On Mon, Mar 12, 2012 at 7:47 PM, Michael Picher <[email protected]>wrote:
>>>
>>>> if your server is not behind nat, uncheck the 'server behind nat'
>>>
>>> (this is what I sayeth to him already)
>>>
>>>>
>>>>
>>>> On Mon, Mar 12, 2012 at 7:38 PM, Tony Graziano <
>>>> [email protected]> wrote:
>>>>
>>>>>
>>>>>
>>>>> On Mon, Mar 12, 2012 at 7:30 PM, Roman Gelfand <[email protected]>wrote:
>>>>>
>>>>>> Actually, I neglected to mention that...
>>>>>>
>>>>>> 1.  Snom are the local phones.  I use x-lite for the remote phone.
>>>>>
>>>>> 2.  When I call from x-lite, as remote workder, and get to voicemail,
>>>>>> there is sound both ways as I am able to save voicemail.  However,
>>>>>> when a snom phone picks up, the snom phone picks up the sound but not
>>>>>> x-lite.
>>>>>>
>>>>>
>>>>>  I dont understand what you are trying to say here.
>>>>>
>>>>>
>>>>>
>>>>>>
>>>>>> Perhaps, I am missing a setting on snom?
>>>>>>
>>>>>> What phones do you recommend?
>>>>>>
>>>>>> BTW... NAT Traversal is set in internet calling.  Where do you set NAT
>>>>>> Traversal in system?
>>>>>>
>>>>>>
>>>>> Internet Calling
>>>>>
>>>>>    - Internet 
>>>>> Calling<https://10.255.252.64:8443/sipxconfig/dialplan/sbc/InternetCalling,$common$TabNavigation.$DirectLink_0.sdirect?sp=SinternetCalling&state:dialplan/sbc/InternetCalling=BrO0ABXcnAAAAAQEADiRjb21tb24kQm9yZGVyABBpbml0aWFsU2Vzc2lvbklkdAAMd25qNzJpeDY5cDNu>
>>>>>    - NAT 
>>>>> Traversal<https://10.255.252.64:8443/sipxconfig/dialplan/sbc/InternetCalling,$common$TabNavigation.$DirectLink_0.sdirect?sp=SnatTraversal&state:dialplan/sbc/InternetCalling=BrO0ABXcnAAAAAQEADiRjb21tb24kQm9yZGVyABBpbml0aWFsU2Vzc2lvbklkdAAMd25qNzJpeDY5cDNu>
>>>>>
>>>>>    *Quick Links*
>>>>>
>>>>>    - Job 
>>>>> Status<https://10.255.252.64:8443/sipxconfig/admin/JobStatusPage.html?state:dialplan/sbc/InternetCalling=BrO0ABXcnAAAAAQEADiRjb21tb24kQm9yZGVyABBpbml0aWFsU2Vzc2lvbklkdAAMd25qNzJpeDY5cDNu>
>>>>>
>>>>> The NAT Traversal feature makes it possible to communicate with remote
>>>>> users and endpoints that are behind near-end and far-end NATs. In 
>>>>> addition,
>>>>> it is possible to setup a multi-branch configuration over a public network
>>>>> using standard firewalls.
>>>>> Whenever it is detected that the two endpoints that are starting a
>>>>> media session are separated by one or more NATs, the server will insert 
>>>>> its
>>>>> Media Relay into the media path. The NAT traversal feature supports full
>>>>> cone, restricted cone, port restricted cone as well as symmetric NATs.
>>>>>
>>>>> In order to change the network topology (intranet domains and subnets)
>>>>> please visit the Internet Calling page.
>>>>>  Enable NAT Traversal  Enables NAT traversal capabilities in support
>>>>> of remote workers and remote servers behind NAT
>>>>> Server behind NAT Needs to be checked when the server is deployed
>>>>> behind a NAT/Firewall.
>>>>>
>>>>>
>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Mar 12, 2012 at 5:25 PM, Tony Graziano
>>>>>> <[email protected]> wrote:
>>>>>> > system, nat traversal, internet calling, nat traversal.
>>>>>> >
>>>>>> > i would ask other if snom supports moh and/or how it does.
>>>>>> >
>>>>>> >
>>>>>> >
>>>>>> > On Mon, Mar 12, 2012 at 5:21 PM, Roman Gelfand <[email protected]>
>>>>>> wrote:
>>>>>> >>
>>>>>> >> I am not sure I understand.  Does this mean, assuming everything is
>>>>>> >> correctly configured, that the only problem I could have is due to
>>>>>> the
>>>>>> >> phone?
>>>>>> >>
>>>>>> >> When you say,  "should be set to use media relay (remote
>>>>>> users=yes)",
>>>>>> >> where is it?
>>>>>> >>
>>>>>> >> Thanks
>>>>>> >>
>>>>>> >> On Mon, Mar 12, 2012 at 4:58 PM, Tony Graziano
>>>>>> >> <[email protected]> wrote:
>>>>>> >> > the server has a public ip address, and hence is not behind nat.
>>>>>> >> >
>>>>>> >> > the phones might also be behind a "different" network, and if
>>>>>> so, should
>>>>>> >> > be
>>>>>> >> > set to use media relay (remote users=yes).
>>>>>> >> >
>>>>>> >> > the snom phones MAY NOT support the ietf draft for moh
>>>>>> internally, but
>>>>>> >> > might
>>>>>> >> > for sipx bridge if it is anchoring pstn calls (sorry, i dont
>>>>>> touch snom
>>>>>> >> > anymore due to interop issues).
>>>>>> >> >
>>>>>> >> >
>>>>>> >> > On Mon, Mar 12, 2012 at 4:51 PM, Roman Gelfand <
>>>>>> [email protected]>
>>>>>> >> > wrote:
>>>>>> >> >>
>>>>>> >> >> The topology is as follows.
>>>>>> >> >>
>>>>>> >> >> 1. The sipx server has public ip address in /29 network.  It is
>>>>>> behind
>>>>>> >> >> transparent mode firewall.  The nat traversal is checked.  In
>>>>>> the
>>>>>> >> >> server NAT configuration, I specified this server ip address.
>>>>>> >> >> 2. The phones (snom 370) are on a lan.  The network traffic to
>>>>>> and
>>>>>> >> >> from sipx server server are routed. This lan is included in sipx
>>>>>> >> >> networks.  Hence, it is nonat.
>>>>>> >> >>
>>>>>> >> >> The local calls work fine and sip trunk calls work fine.  I
>>>>>> just found
>>>>>> >> >> out the remote workers are not working.
>>>>>> >> >>
>>>>>> >> >> I am not sure if this configuration works with sipx.  If it
>>>>>> does, I
>>>>>> >> >> will send you the trace.
>>>>>> >> >>
>>>>>> >> >> Thanks again
>>>>>> >> >> On Mon, Mar 12, 2012 at 11:47 AM, Tony Graziano
>>>>>> >> >> <[email protected]> wrote:
>>>>>> >> >> > a call trace with a description of the call flow would do
>>>>>> lots to
>>>>>> >> >> > explain
>>>>>> >> >> > why moh is not working.
>>>>>> >> >> >
>>>>>> >> >> > describe the elements involved (sbc, gateway, UA), etc.
>>>>>> >> >> >
>>>>>> >> >> >
>>>>>> >> >> > On Mon, Mar 12, 2012 at 11:38 AM, Roman Gelfand <
>>>>>> [email protected]>
>>>>>> >> >> > wrote:
>>>>>> >> >> >>
>>>>>> >> >> >> What should I be looking at if MOH is not working?
>>>>>> >> >> >>
>>>>>> >> >> >> Thanks for the help.
>>>>>> >> >> >>
>>>>>> >> >> >> On Mon, Mar 12, 2012 at 10:32 AM, Tony Graziano
>>>>>> >> >> >> <[email protected]> wrote:
>>>>>> >> >> >> > Those are static messages that will always appear in the
>>>>>> proxy
>>>>>> >> >> >> > unfortunately. I think they can be safely ignored. I think
>>>>>> they
>>>>>> >> >> >> > appear
>>>>>> >> >> >> > whether moh works or not also.
>>>>>> >> >> >> >
>>>>>> >> >> >> > On Mar 12, 2012 9:44 AM, "Roman Gelfand" <
>>>>>> [email protected]>
>>>>>> >> >> >> > wrote:
>>>>>> >> >> >> >>
>>>>>> >> >> >> >> I am getting consistantly the following messages in
>>>>>> >> >> >> >> sipXproxy.log.
>>>>>> >> >> >> >>
>>>>>> >> >> >> >> 1. NatTraversalAgen[900_ntap]::handleOutputMessage failed
>>>>>> to to
>>>>>> >> >> >> >> retrieve CallTracker to handle request
>>>>>> >> >> >> >> 2. SipXProxy:"SipUserAgent::dispatch received response
>>>>>> without
>>>>>> >> >> >> >> transaction"
>>>>>> >> >> >> >> 3. SipXProxy:"HttpMessage::get[4] Receiving failed on
>>>>>> persistent
>>>>>> >> >> >> >> connection on try 0"
>>>>>> >> >> >> >>
>>>>>> >> >> >> >> Both remote workers and bridging works excecpt for MOH.
>>>>>>  Are
>>>>>> >> >> >> >> these
>>>>>> >> >> >> >> messages related to MOH not working?
>>>>>> >> >> >> >>
>>>>>> >> >> >> >> Can these messages be ignored?
>>>>>> >> >> >> >>
>>>>>> >> >> >> >> Thanks in advance
>>>>>> >> >> >> >> _______________________________________________
>>>>>> >> >> >> >> sipx-users mailing list
>>>>>> >> >> >> >> [email protected]
>>>>>> >> >> >> >> List Archive:
>>>>>> http://list.sipfoundry.org/archive/sipx-users/
>>>>>> >> >> >> >
>>>>>> >> >> >> >
>>>>>> >> >> >> > LAN/Telephony/Security and Control Systems Helpdesk:
>>>>>> >> >> >> > Telephone: 434.984.8426
>>>>>> >> >> >> > sip: [email protected]
>>>>>> >> >> >> >
>>>>>> >> >> >> > Helpdesk Customers: http://myhelp.myitdepartment.net
>>>>>> >> >> >> > Blog: http://blog.myitdepartment.net
>>>>>> >> >> >> >
>>>>>> >> >> >> > _______________________________________________
>>>>>> >> >> >> > sipx-users mailing list
>>>>>> >> >> >> > [email protected]
>>>>>> >> >> >> > List Archive:
>>>>>> http://list.sipfoundry.org/archive/sipx-users/
>>>>>> >> >> >> _______________________________________________
>>>>>> >> >> >> sipx-users mailing list
>>>>>> >> >> >> [email protected]
>>>>>> >> >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>>> >> >> >
>>>>>> >> >> >
>>>>>> >> >> >
>>>>>> >> >> >
>>>>>> >> >> > --
>>>>>> >> >> > ~~~~~~~~~~~~~~~~~~
>>>>>> >> >> > Tony Graziano, Manager
>>>>>> >> >> > Telephone: 434.984.8430
>>>>>> >> >> > sip: [email protected]
>>>>>> >> >> > Fax: 434.465.6833
>>>>>> >> >> > ~~~~~~~~~~~~~~~~~~
>>>>>> >> >> > Linked-In Profile:
>>>>>> >> >> > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>>>>> >> >> > Ask about our Internet Fax services!
>>>>>> >> >> > ~~~~~~~~~~~~~~~~~~
>>>>>> >> >> >
>>>>>> >> >> > LAN/Telephony/Security and Control Systems Helpdesk:
>>>>>> >> >> > Telephone: 434.984.8426
>>>>>> >> >> > sip: [email protected]
>>>>>> >> >> >
>>>>>> >> >> > Helpdesk Customers: http://myhelp.myitdepartment.net
>>>>>> >> >> > Blog: http://blog.myitdepartment.net
>>>>>> >> >> >
>>>>>> >> >> > _______________________________________________
>>>>>> >> >> > sipx-users mailing list
>>>>>> >> >> > [email protected]
>>>>>> >> >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>>> >> >> _______________________________________________
>>>>>> >> >> sipx-users mailing list
>>>>>> >> >> [email protected]
>>>>>> >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>>> >> >
>>>>>> >> >
>>>>>> >> >
>>>>>> >> >
>>>>>> >> > --
>>>>>> >> > ~~~~~~~~~~~~~~~~~~
>>>>>> >> > Tony Graziano, Manager
>>>>>> >> > Telephone: 434.984.8430
>>>>>> >> > sip: [email protected]
>>>>>> >> > Fax: 434.465.6833
>>>>>> >> > ~~~~~~~~~~~~~~~~~~
>>>>>> >> > Linked-In Profile:
>>>>>> >> > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>>>>> >> > Ask about our Internet Fax services!
>>>>>> >> > ~~~~~~~~~~~~~~~~~~
>>>>>> >> >
>>>>>> >> > LAN/Telephony/Security and Control Systems Helpdesk:
>>>>>> >> > Telephone: 434.984.8426
>>>>>> >> > sip: [email protected]
>>>>>> >> >
>>>>>> >> > Helpdesk Customers: http://myhelp.myitdepartment.net
>>>>>> >> > Blog: http://blog.myitdepartment.net
>>>>>> >> >
>>>>>> >> > _______________________________________________
>>>>>> >> > sipx-users mailing list
>>>>>> >> > [email protected]
>>>>>> >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>>> >> _______________________________________________
>>>>>> >> sipx-users mailing list
>>>>>> >> [email protected]
>>>>>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>>> >
>>>>>> >
>>>>>> >
>>>>>> >
>>>>>> > --
>>>>>> > ~~~~~~~~~~~~~~~~~~
>>>>>> > Tony Graziano, Manager
>>>>>> > Telephone: 434.984.8430
>>>>>> > sip: [email protected]
>>>>>> > Fax: 434.465.6833
>>>>>> > ~~~~~~~~~~~~~~~~~~
>>>>>> > Linked-In Profile:
>>>>>> > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>>>>> > Ask about our Internet Fax services!
>>>>>> > ~~~~~~~~~~~~~~~~~~
>>>>>> >
>>>>>> > LAN/Telephony/Security and Control Systems Helpdesk:
>>>>>> > Telephone: 434.984.8426
>>>>>> > sip: [email protected]
>>>>>> >
>>>>>> > Helpdesk Customers: http://myhelp.myitdepartment.net
>>>>>> > Blog: http://blog.myitdepartment.net
>>>>>> >
>>>>>> > _______________________________________________
>>>>>> > sipx-users mailing list
>>>>>> > [email protected]
>>>>>> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>>> _______________________________________________
>>>>>> sipx-users mailing list
>>>>>> [email protected]
>>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> ~~~~~~~~~~~~~~~~~~
>>>>> Tony Graziano, Manager
>>>>> Telephone: 434.984.8430
>>>>> sip: [email protected]
>>>>> Fax: 434.465.6833
>>>>> ~~~~~~~~~~~~~~~~~~
>>>>> Linked-In Profile:
>>>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>>>> Ask about our Internet Fax services!
>>>>> ~~~~~~~~~~~~~~~~~~
>>>>>
>>>>> LAN/Telephony/Security and Control Systems Helpdesk:
>>>>> Telephone: 434.984.8426
>>>>> sip: 
>>>>> [email protected].**net<[email protected]>
>>>>>
>>>>> Helpdesk Customers: 
>>>>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
>>>>> Blog: http://blog.myitdepartment.net
>>>>>
>>>>> _______________________________________________
>>>>> sipx-users mailing list
>>>>> [email protected]
>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Michael Picher, Director of Technical Services
>>>> eZuce, Inc.
>>>>
>>>> 300 Brickstone Square****
>>>>
>>>> Suite 201****
>>>>
>>>> Andover, MA. 01810
>>>> O.978-296-1005 X2015
>>>> M.207-956-0262
>>>> @mpicher <http://twitter.com/mpicher>
>>>> www.ezuce.com
>>>>
>>>>
>>>> ------------------------------------------------------------------------------------------------------------
>>>> There are 10 kinds of people in the world, those who understand binary
>>>> and those who don't.
>>>>
>>>>
>>>> _______________________________________________
>>>> sipx-users mailing list
>>>> [email protected]
>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>
>>>
>>>
>>>
>>> --
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: [email protected]
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> LAN/Telephony/Security and Control Systems Helpdesk:
>>> Telephone: 434.984.8426
>>> sip: [email protected].**net<[email protected]>
>>>
>>> Helpdesk Customers: 
>>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
>>> Blog: http://blog.myitdepartment.net
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> [email protected]
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: [email protected].**net<[email protected]>
>
> Helpdesk Customers: 
> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
> Blog: http://blog.myitdepartment.net
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
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