On Mon, Mar 12, 2012 at 7:47 PM, Michael Picher <[email protected]> wrote:

> if your server is not behind nat, uncheck the 'server behind nat'

(this is what I sayeth to him already)

>
>
> On Mon, Mar 12, 2012 at 7:38 PM, Tony Graziano <
> [email protected]> wrote:
>
>>
>>
>> On Mon, Mar 12, 2012 at 7:30 PM, Roman Gelfand <[email protected]>wrote:
>>
>>> Actually, I neglected to mention that...
>>>
>>> 1.  Snom are the local phones.  I use x-lite for the remote phone.
>>
>> 2.  When I call from x-lite, as remote workder, and get to voicemail,
>>> there is sound both ways as I am able to save voicemail.  However,
>>> when a snom phone picks up, the snom phone picks up the sound but not
>>> x-lite.
>>>
>>
>>  I dont understand what you are trying to say here.
>>
>>
>>
>>>
>>> Perhaps, I am missing a setting on snom?
>>>
>>> What phones do you recommend?
>>>
>>> BTW... NAT Traversal is set in internet calling.  Where do you set NAT
>>> Traversal in system?
>>>
>>>
>> Internet Calling
>>
>>    - Internet 
>> Calling<https://10.255.252.64:8443/sipxconfig/dialplan/sbc/InternetCalling,$common$TabNavigation.$DirectLink_0.sdirect?sp=SinternetCalling&state:dialplan/sbc/InternetCalling=BrO0ABXcnAAAAAQEADiRjb21tb24kQm9yZGVyABBpbml0aWFsU2Vzc2lvbklkdAAMd25qNzJpeDY5cDNu>
>>    - NAT 
>> Traversal<https://10.255.252.64:8443/sipxconfig/dialplan/sbc/InternetCalling,$common$TabNavigation.$DirectLink_0.sdirect?sp=SnatTraversal&state:dialplan/sbc/InternetCalling=BrO0ABXcnAAAAAQEADiRjb21tb24kQm9yZGVyABBpbml0aWFsU2Vzc2lvbklkdAAMd25qNzJpeDY5cDNu>
>>
>>    *Quick Links*
>>
>>    - Job 
>> Status<https://10.255.252.64:8443/sipxconfig/admin/JobStatusPage.html?state:dialplan/sbc/InternetCalling=BrO0ABXcnAAAAAQEADiRjb21tb24kQm9yZGVyABBpbml0aWFsU2Vzc2lvbklkdAAMd25qNzJpeDY5cDNu>
>>
>> The NAT Traversal feature makes it possible to communicate with remote
>> users and endpoints that are behind near-end and far-end NATs. In addition,
>> it is possible to setup a multi-branch configuration over a public network
>> using standard firewalls.
>> Whenever it is detected that the two endpoints that are starting a media
>> session are separated by one or more NATs, the server will insert its Media
>> Relay into the media path. The NAT traversal feature supports full cone,
>> restricted cone, port restricted cone as well as symmetric NATs.
>>
>> In order to change the network topology (intranet domains and subnets)
>> please visit the Internet Calling page.
>>  Enable NAT Traversal  Enables NAT traversal capabilities in support of
>> remote workers and remote servers behind NAT
>> Server behind NAT Needs to be checked when the server is deployed behind
>> a NAT/Firewall.
>>
>>
>>
>>>
>>>
>>> On Mon, Mar 12, 2012 at 5:25 PM, Tony Graziano
>>> <[email protected]> wrote:
>>> > system, nat traversal, internet calling, nat traversal.
>>> >
>>> > i would ask other if snom supports moh and/or how it does.
>>> >
>>> >
>>> >
>>> > On Mon, Mar 12, 2012 at 5:21 PM, Roman Gelfand <[email protected]>
>>> wrote:
>>> >>
>>> >> I am not sure I understand.  Does this mean, assuming everything is
>>> >> correctly configured, that the only problem I could have is due to the
>>> >> phone?
>>> >>
>>> >> When you say,  "should be set to use media relay (remote users=yes)",
>>> >> where is it?
>>> >>
>>> >> Thanks
>>> >>
>>> >> On Mon, Mar 12, 2012 at 4:58 PM, Tony Graziano
>>> >> <[email protected]> wrote:
>>> >> > the server has a public ip address, and hence is not behind nat.
>>> >> >
>>> >> > the phones might also be behind a "different" network, and if so,
>>> should
>>> >> > be
>>> >> > set to use media relay (remote users=yes).
>>> >> >
>>> >> > the snom phones MAY NOT support the ietf draft for moh internally,
>>> but
>>> >> > might
>>> >> > for sipx bridge if it is anchoring pstn calls (sorry, i dont touch
>>> snom
>>> >> > anymore due to interop issues).
>>> >> >
>>> >> >
>>> >> > On Mon, Mar 12, 2012 at 4:51 PM, Roman Gelfand <[email protected]
>>> >
>>> >> > wrote:
>>> >> >>
>>> >> >> The topology is as follows.
>>> >> >>
>>> >> >> 1. The sipx server has public ip address in /29 network.  It is
>>> behind
>>> >> >> transparent mode firewall.  The nat traversal is checked.  In the
>>> >> >> server NAT configuration, I specified this server ip address.
>>> >> >> 2. The phones (snom 370) are on a lan.  The network traffic to and
>>> >> >> from sipx server server are routed. This lan is included in sipx
>>> >> >> networks.  Hence, it is nonat.
>>> >> >>
>>> >> >> The local calls work fine and sip trunk calls work fine.  I just
>>> found
>>> >> >> out the remote workers are not working.
>>> >> >>
>>> >> >> I am not sure if this configuration works with sipx.  If it does, I
>>> >> >> will send you the trace.
>>> >> >>
>>> >> >> Thanks again
>>> >> >> On Mon, Mar 12, 2012 at 11:47 AM, Tony Graziano
>>> >> >> <[email protected]> wrote:
>>> >> >> > a call trace with a description of the call flow would do lots to
>>> >> >> > explain
>>> >> >> > why moh is not working.
>>> >> >> >
>>> >> >> > describe the elements involved (sbc, gateway, UA), etc.
>>> >> >> >
>>> >> >> >
>>> >> >> > On Mon, Mar 12, 2012 at 11:38 AM, Roman Gelfand <
>>> [email protected]>
>>> >> >> > wrote:
>>> >> >> >>
>>> >> >> >> What should I be looking at if MOH is not working?
>>> >> >> >>
>>> >> >> >> Thanks for the help.
>>> >> >> >>
>>> >> >> >> On Mon, Mar 12, 2012 at 10:32 AM, Tony Graziano
>>> >> >> >> <[email protected]> wrote:
>>> >> >> >> > Those are static messages that will always appear in the proxy
>>> >> >> >> > unfortunately. I think they can be safely ignored. I think
>>> they
>>> >> >> >> > appear
>>> >> >> >> > whether moh works or not also.
>>> >> >> >> >
>>> >> >> >> > On Mar 12, 2012 9:44 AM, "Roman Gelfand" <[email protected]
>>> >
>>> >> >> >> > wrote:
>>> >> >> >> >>
>>> >> >> >> >> I am getting consistantly the following messages in
>>> >> >> >> >> sipXproxy.log.
>>> >> >> >> >>
>>> >> >> >> >> 1. NatTraversalAgen[900_ntap]::handleOutputMessage failed to
>>> to
>>> >> >> >> >> retrieve CallTracker to handle request
>>> >> >> >> >> 2. SipXProxy:"SipUserAgent::dispatch received response
>>> without
>>> >> >> >> >> transaction"
>>> >> >> >> >> 3. SipXProxy:"HttpMessage::get[4] Receiving failed on
>>> persistent
>>> >> >> >> >> connection on try 0"
>>> >> >> >> >>
>>> >> >> >> >> Both remote workers and bridging works excecpt for MOH.  Are
>>> >> >> >> >> these
>>> >> >> >> >> messages related to MOH not working?
>>> >> >> >> >>
>>> >> >> >> >> Can these messages be ignored?
>>> >> >> >> >>
>>> >> >> >> >> Thanks in advance
>>> >> >> >> >> _______________________________________________
>>> >> >> >> >> sipx-users mailing list
>>> >> >> >> >> [email protected]
>>> >> >> >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>> >> >> >> >
>>> >> >> >> >
>>> >> >> >> > LAN/Telephony/Security and Control Systems Helpdesk:
>>> >> >> >> > Telephone: 434.984.8426
>>> >> >> >> > sip: [email protected]
>>> >> >> >> >
>>> >> >> >> > Helpdesk Customers: http://myhelp.myitdepartment.net
>>> >> >> >> > Blog: http://blog.myitdepartment.net
>>> >> >> >> >
>>> >> >> >> > _______________________________________________
>>> >> >> >> > sipx-users mailing list
>>> >> >> >> > [email protected]
>>> >> >> >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>> >> >> >> _______________________________________________
>>> >> >> >> sipx-users mailing list
>>> >> >> >> [email protected]
>>> >> >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>> >> >> >
>>> >> >> >
>>> >> >> >
>>> >> >> >
>>> >> >> > --
>>> >> >> > ~~~~~~~~~~~~~~~~~~
>>> >> >> > Tony Graziano, Manager
>>> >> >> > Telephone: 434.984.8430
>>> >> >> > sip: [email protected]
>>> >> >> > Fax: 434.465.6833
>>> >> >> > ~~~~~~~~~~~~~~~~~~
>>> >> >> > Linked-In Profile:
>>> >> >> > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> >> >> > Ask about our Internet Fax services!
>>> >> >> > ~~~~~~~~~~~~~~~~~~
>>> >> >> >
>>> >> >> > LAN/Telephony/Security and Control Systems Helpdesk:
>>> >> >> > Telephone: 434.984.8426
>>> >> >> > sip: [email protected]
>>> >> >> >
>>> >> >> > Helpdesk Customers: http://myhelp.myitdepartment.net
>>> >> >> > Blog: http://blog.myitdepartment.net
>>> >> >> >
>>> >> >> > _______________________________________________
>>> >> >> > sipx-users mailing list
>>> >> >> > [email protected]
>>> >> >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>> >> >> _______________________________________________
>>> >> >> sipx-users mailing list
>>> >> >> [email protected]
>>> >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>> >> >
>>> >> >
>>> >> >
>>> >> >
>>> >> > --
>>> >> > ~~~~~~~~~~~~~~~~~~
>>> >> > Tony Graziano, Manager
>>> >> > Telephone: 434.984.8430
>>> >> > sip: [email protected]
>>> >> > Fax: 434.465.6833
>>> >> > ~~~~~~~~~~~~~~~~~~
>>> >> > Linked-In Profile:
>>> >> > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> >> > Ask about our Internet Fax services!
>>> >> > ~~~~~~~~~~~~~~~~~~
>>> >> >
>>> >> > LAN/Telephony/Security and Control Systems Helpdesk:
>>> >> > Telephone: 434.984.8426
>>> >> > sip: [email protected]
>>> >> >
>>> >> > Helpdesk Customers: http://myhelp.myitdepartment.net
>>> >> > Blog: http://blog.myitdepartment.net
>>> >> >
>>> >> > _______________________________________________
>>> >> > sipx-users mailing list
>>> >> > [email protected]
>>> >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>> >> _______________________________________________
>>> >> sipx-users mailing list
>>> >> [email protected]
>>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>> >
>>> >
>>> >
>>> >
>>> > --
>>> > ~~~~~~~~~~~~~~~~~~
>>> > Tony Graziano, Manager
>>> > Telephone: 434.984.8430
>>> > sip: [email protected]
>>> > Fax: 434.465.6833
>>> > ~~~~~~~~~~~~~~~~~~
>>> > Linked-In Profile:
>>> > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> > Ask about our Internet Fax services!
>>> > ~~~~~~~~~~~~~~~~~~
>>> >
>>> > LAN/Telephony/Security and Control Systems Helpdesk:
>>> > Telephone: 434.984.8426
>>> > sip: [email protected]
>>> >
>>> > Helpdesk Customers: http://myhelp.myitdepartment.net
>>> > Blog: http://blog.myitdepartment.net
>>> >
>>> > _______________________________________________
>>> > sipx-users mailing list
>>> > [email protected]
>>> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>> _______________________________________________
>>> sipx-users mailing list
>>> [email protected]
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>
>>
>>
>> --
>> ~~~~~~~~~~~~~~~~~~
>> Tony Graziano, Manager
>> Telephone: 434.984.8430
>> sip: [email protected]
>> Fax: 434.465.6833
>> ~~~~~~~~~~~~~~~~~~
>> Linked-In Profile:
>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> Ask about our Internet Fax services!
>> ~~~~~~~~~~~~~~~~~~
>>
>> LAN/Telephony/Security and Control Systems Helpdesk:
>> Telephone: 434.984.8426
>> sip: [email protected].**net<[email protected]>
>>
>> Helpdesk Customers: 
>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
>> Blog: http://blog.myitdepartment.net
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>
>
> --
> Michael Picher, Director of Technical Services
> eZuce, Inc.
>
> 300 Brickstone Square****
>
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>
>
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>



-- 
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

-- 
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net
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