does it happen to be a netgear for the far end firewall (client side)? i've also seen this not disabled properly with dd-wrt.
Mike On Mon, Mar 12, 2012 at 9:32 PM, Roman Gelfand <[email protected]> wrote: > I am at a loss, I thought I had mentioned in my second post of this trail > that I have done this. > > Anyway, are there any other ideas? and yes, sip-helpers and alg are > disabled. Just to test that it is not firewall, I opened up all ports in > both directions. > > Thanks > > > > > On Mon, Mar 12, 2012 at 8:39 PM, Tony Graziano < > [email protected]> wrote: > >> I was just showing him where the Nat traversal (media relay) was... >> On Mar 12, 2012 8:25 PM, "Michael Picher" <[email protected]> wrote: >> >>> I know, but the pic showed it clearly checked. >>> On Mar 12, 2012 7:51 PM, "Tony Graziano" <[email protected]> >>> wrote: >>> >>>> >>>> >>>> On Mon, Mar 12, 2012 at 7:47 PM, Michael Picher <[email protected]>wrote: >>>> >>>>> if your server is not behind nat, uncheck the 'server behind nat' >>>> >>>> (this is what I sayeth to him already) >>>> >>>>> >>>>> >>>>> On Mon, Mar 12, 2012 at 7:38 PM, Tony Graziano < >>>>> [email protected]> wrote: >>>>> >>>>>> >>>>>> >>>>>> On Mon, Mar 12, 2012 at 7:30 PM, Roman Gelfand >>>>>> <[email protected]>wrote: >>>>>> >>>>>>> Actually, I neglected to mention that... >>>>>>> >>>>>>> 1. Snom are the local phones. I use x-lite for the remote phone. >>>>>> >>>>>> 2. When I call from x-lite, as remote workder, and get to voicemail, >>>>>>> there is sound both ways as I am able to save voicemail. However, >>>>>>> when a snom phone picks up, the snom phone picks up the sound but not >>>>>>> x-lite. >>>>>>> >>>>>> >>>>>> I dont understand what you are trying to say here. >>>>>> >>>>>> >>>>>> >>>>>>> >>>>>>> Perhaps, I am missing a setting on snom? >>>>>>> >>>>>>> What phones do you recommend? >>>>>>> >>>>>>> BTW... NAT Traversal is set in internet calling. Where do you set >>>>>>> NAT >>>>>>> Traversal in system? >>>>>>> >>>>>>> >>>>>> Internet Calling >>>>>> >>>>>> - Internet >>>>>> Calling<https://10.255.252.64:8443/sipxconfig/dialplan/sbc/InternetCalling,$common$TabNavigation.$DirectLink_0.sdirect?sp=SinternetCalling&state:dialplan/sbc/InternetCalling=BrO0ABXcnAAAAAQEADiRjb21tb24kQm9yZGVyABBpbml0aWFsU2Vzc2lvbklkdAAMd25qNzJpeDY5cDNu> >>>>>> - NAT >>>>>> Traversal<https://10.255.252.64:8443/sipxconfig/dialplan/sbc/InternetCalling,$common$TabNavigation.$DirectLink_0.sdirect?sp=SnatTraversal&state:dialplan/sbc/InternetCalling=BrO0ABXcnAAAAAQEADiRjb21tb24kQm9yZGVyABBpbml0aWFsU2Vzc2lvbklkdAAMd25qNzJpeDY5cDNu> >>>>>> >>>>>> *Quick Links* >>>>>> >>>>>> - Job >>>>>> Status<https://10.255.252.64:8443/sipxconfig/admin/JobStatusPage.html?state:dialplan/sbc/InternetCalling=BrO0ABXcnAAAAAQEADiRjb21tb24kQm9yZGVyABBpbml0aWFsU2Vzc2lvbklkdAAMd25qNzJpeDY5cDNu> >>>>>> >>>>>> The NAT Traversal feature makes it possible to communicate with >>>>>> remote users and endpoints that are behind near-end and far-end NATs. In >>>>>> addition, it is possible to setup a multi-branch configuration over a >>>>>> public network using standard firewalls. >>>>>> Whenever it is detected that the two endpoints that are starting a >>>>>> media session are separated by one or more NATs, the server will insert >>>>>> its >>>>>> Media Relay into the media path. The NAT traversal feature supports full >>>>>> cone, restricted cone, port restricted cone as well as symmetric NATs. >>>>>> >>>>>> In order to change the network topology (intranet domains and >>>>>> subnets) please visit the Internet Calling page. >>>>>> Enable NAT Traversal Enables NAT traversal capabilities in support >>>>>> of remote workers and remote servers behind NAT >>>>>> Server behind NAT Needs to be checked when the server is deployed >>>>>> behind a NAT/Firewall. >>>>>> >>>>>> >>>>>> >>>>>>> >>>>>>> >>>>>>> On Mon, Mar 12, 2012 at 5:25 PM, Tony Graziano >>>>>>> <[email protected]> wrote: >>>>>>> > system, nat traversal, internet calling, nat traversal. >>>>>>> > >>>>>>> > i would ask other if snom supports moh and/or how it does. >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> > On Mon, Mar 12, 2012 at 5:21 PM, Roman Gelfand < >>>>>>> [email protected]> wrote: >>>>>>> >> >>>>>>> >> I am not sure I understand. Does this mean, assuming everything >>>>>>> is >>>>>>> >> correctly configured, that the only problem I could have is due >>>>>>> to the >>>>>>> >> phone? >>>>>>> >> >>>>>>> >> When you say, "should be set to use media relay (remote >>>>>>> users=yes)", >>>>>>> >> where is it? >>>>>>> >> >>>>>>> >> Thanks >>>>>>> >> >>>>>>> >> On Mon, Mar 12, 2012 at 4:58 PM, Tony Graziano >>>>>>> >> <[email protected]> wrote: >>>>>>> >> > the server has a public ip address, and hence is not behind nat. >>>>>>> >> > >>>>>>> >> > the phones might also be behind a "different" network, and if >>>>>>> so, should >>>>>>> >> > be >>>>>>> >> > set to use media relay (remote users=yes). >>>>>>> >> > >>>>>>> >> > the snom phones MAY NOT support the ietf draft for moh >>>>>>> internally, but >>>>>>> >> > might >>>>>>> >> > for sipx bridge if it is anchoring pstn calls (sorry, i dont >>>>>>> touch snom >>>>>>> >> > anymore due to interop issues). >>>>>>> >> > >>>>>>> >> > >>>>>>> >> > On Mon, Mar 12, 2012 at 4:51 PM, Roman Gelfand < >>>>>>> [email protected]> >>>>>>> >> > wrote: >>>>>>> >> >> >>>>>>> >> >> The topology is as follows. >>>>>>> >> >> >>>>>>> >> >> 1. The sipx server has public ip address in /29 network. It >>>>>>> is behind >>>>>>> >> >> transparent mode firewall. The nat traversal is checked. In >>>>>>> the >>>>>>> >> >> server NAT configuration, I specified this server ip address. >>>>>>> >> >> 2. The phones (snom 370) are on a lan. The network traffic to >>>>>>> and >>>>>>> >> >> from sipx server server are routed. This lan is included in >>>>>>> sipx >>>>>>> >> >> networks. Hence, it is nonat. >>>>>>> >> >> >>>>>>> >> >> The local calls work fine and sip trunk calls work fine. I >>>>>>> just found >>>>>>> >> >> out the remote workers are not working. >>>>>>> >> >> >>>>>>> >> >> I am not sure if this configuration works with sipx. If it >>>>>>> does, I >>>>>>> >> >> will send you the trace. >>>>>>> >> >> >>>>>>> >> >> Thanks again >>>>>>> >> >> On Mon, Mar 12, 2012 at 11:47 AM, Tony Graziano >>>>>>> >> >> <[email protected]> wrote: >>>>>>> >> >> > a call trace with a description of the call flow would do >>>>>>> lots to >>>>>>> >> >> > explain >>>>>>> >> >> > why moh is not working. >>>>>>> >> >> > >>>>>>> >> >> > describe the elements involved (sbc, gateway, UA), etc. >>>>>>> >> >> > >>>>>>> >> >> > >>>>>>> >> >> > On Mon, Mar 12, 2012 at 11:38 AM, Roman Gelfand < >>>>>>> [email protected]> >>>>>>> >> >> > wrote: >>>>>>> >> >> >> >>>>>>> >> >> >> What should I be looking at if MOH is not working? >>>>>>> >> >> >> >>>>>>> >> >> >> Thanks for the help. >>>>>>> >> >> >> >>>>>>> >> >> >> On Mon, Mar 12, 2012 at 10:32 AM, Tony Graziano >>>>>>> >> >> >> <[email protected]> wrote: >>>>>>> >> >> >> > Those are static messages that will always appear in the >>>>>>> proxy >>>>>>> >> >> >> > unfortunately. I think they can be safely ignored. I >>>>>>> think they >>>>>>> >> >> >> > appear >>>>>>> >> >> >> > whether moh works or not also. >>>>>>> >> >> >> > >>>>>>> >> >> >> > On Mar 12, 2012 9:44 AM, "Roman Gelfand" < >>>>>>> [email protected]> >>>>>>> >> >> >> > wrote: >>>>>>> >> >> >> >> >>>>>>> >> >> >> >> I am getting consistantly the following messages in >>>>>>> >> >> >> >> sipXproxy.log. >>>>>>> >> >> >> >> >>>>>>> >> >> >> >> 1. NatTraversalAgen[900_ntap]::handleOutputMessage >>>>>>> failed to to >>>>>>> >> >> >> >> retrieve CallTracker to handle request >>>>>>> >> >> >> >> 2. SipXProxy:"SipUserAgent::dispatch received response >>>>>>> without >>>>>>> >> >> >> >> transaction" >>>>>>> >> >> >> >> 3. SipXProxy:"HttpMessage::get[4] Receiving failed on >>>>>>> persistent >>>>>>> >> >> >> >> connection on try 0" >>>>>>> >> >> >> >> >>>>>>> >> >> >> >> Both remote workers and bridging works excecpt for MOH. >>>>>>> Are >>>>>>> >> >> >> >> these >>>>>>> >> >> >> >> messages related to MOH not working? >>>>>>> >> >> >> >> >>>>>>> >> >> >> >> Can these messages be ignored? >>>>>>> >> >> >> >> >>>>>>> >> >> >> >> Thanks in advance >>>>>>> >> >> >> >> _______________________________________________ >>>>>>> >> >> >> >> sipx-users mailing list >>>>>>> >> >> >> >> [email protected] >>>>>>> >> >> >> >> List Archive: >>>>>>> http://list.sipfoundry.org/archive/sipx-users/ >>>>>>> >> >> >> > >>>>>>> >> >> >> > >>>>>>> >> >> >> > LAN/Telephony/Security and Control Systems Helpdesk: >>>>>>> >> >> >> > Telephone: 434.984.8426 >>>>>>> >> >> >> > sip: [email protected] >>>>>>> >> >> >> > >>>>>>> >> >> >> > Helpdesk Customers: http://myhelp.myitdepartment.net >>>>>>> >> >> >> > Blog: http://blog.myitdepartment.net >>>>>>> >> >> >> > >>>>>>> >> >> >> > _______________________________________________ >>>>>>> >> >> >> > sipx-users mailing list >>>>>>> >> >> >> > [email protected] >>>>>>> >> >> >> > List Archive: >>>>>>> http://list.sipfoundry.org/archive/sipx-users/ >>>>>>> >> >> >> _______________________________________________ >>>>>>> >> >> >> sipx-users mailing list >>>>>>> >> >> >> [email protected] >>>>>>> >> >> >> List Archive: >>>>>>> http://list.sipfoundry.org/archive/sipx-users/ >>>>>>> >> >> > >>>>>>> >> >> > >>>>>>> >> >> > >>>>>>> >> >> > >>>>>>> >> >> > -- >>>>>>> >> >> > ~~~~~~~~~~~~~~~~~~ >>>>>>> >> >> > Tony Graziano, Manager >>>>>>> >> >> > Telephone: 434.984.8430 >>>>>>> >> >> > sip: [email protected] >>>>>>> >> >> > Fax: 434.465.6833 >>>>>>> >> >> > ~~~~~~~~~~~~~~~~~~ >>>>>>> >> >> > Linked-In Profile: >>>>>>> >> >> > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>>>>>> >> >> > Ask about our Internet Fax services! >>>>>>> >> >> > ~~~~~~~~~~~~~~~~~~ >>>>>>> >> >> > >>>>>>> >> >> > LAN/Telephony/Security and Control Systems Helpdesk: >>>>>>> >> >> > Telephone: 434.984.8426 >>>>>>> >> >> > sip: [email protected] >>>>>>> >> >> > >>>>>>> >> >> > Helpdesk Customers: http://myhelp.myitdepartment.net >>>>>>> >> >> > Blog: http://blog.myitdepartment.net >>>>>>> >> >> > >>>>>>> >> >> > _______________________________________________ >>>>>>> >> >> > sipx-users mailing list >>>>>>> >> >> > [email protected] >>>>>>> >> >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>>> >> >> _______________________________________________ >>>>>>> >> >> sipx-users mailing list >>>>>>> >> >> [email protected] >>>>>>> >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>>> >> > >>>>>>> >> > >>>>>>> >> > >>>>>>> >> > >>>>>>> >> > -- >>>>>>> >> > ~~~~~~~~~~~~~~~~~~ >>>>>>> >> > Tony Graziano, Manager >>>>>>> >> > Telephone: 434.984.8430 >>>>>>> >> > sip: [email protected] >>>>>>> >> > Fax: 434.465.6833 >>>>>>> >> > ~~~~~~~~~~~~~~~~~~ >>>>>>> >> > Linked-In Profile: >>>>>>> >> > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>>>>>> >> > Ask about our Internet Fax services! >>>>>>> >> > ~~~~~~~~~~~~~~~~~~ >>>>>>> >> > >>>>>>> >> > LAN/Telephony/Security and Control Systems Helpdesk: >>>>>>> >> > Telephone: 434.984.8426 >>>>>>> >> > sip: [email protected] >>>>>>> >> > >>>>>>> >> > Helpdesk Customers: http://myhelp.myitdepartment.net >>>>>>> >> > Blog: http://blog.myitdepartment.net >>>>>>> >> > >>>>>>> >> > _______________________________________________ >>>>>>> >> > sipx-users mailing list >>>>>>> >> > [email protected] >>>>>>> >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>>> >> _______________________________________________ >>>>>>> >> sipx-users mailing list >>>>>>> >> [email protected] >>>>>>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> > -- >>>>>>> > ~~~~~~~~~~~~~~~~~~ >>>>>>> > Tony Graziano, Manager >>>>>>> > Telephone: 434.984.8430 >>>>>>> > sip: [email protected] >>>>>>> > Fax: 434.465.6833 >>>>>>> > ~~~~~~~~~~~~~~~~~~ >>>>>>> > Linked-In Profile: >>>>>>> > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>>>>>> > Ask about our Internet Fax services! >>>>>>> > ~~~~~~~~~~~~~~~~~~ >>>>>>> > >>>>>>> > LAN/Telephony/Security and Control Systems Helpdesk: >>>>>>> > Telephone: 434.984.8426 >>>>>>> > sip: [email protected] >>>>>>> > >>>>>>> > Helpdesk Customers: http://myhelp.myitdepartment.net >>>>>>> > Blog: http://blog.myitdepartment.net >>>>>>> > >>>>>>> > _______________________________________________ >>>>>>> > sipx-users mailing list >>>>>>> > [email protected] >>>>>>> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>>> _______________________________________________ >>>>>>> sipx-users mailing list >>>>>>> [email protected] >>>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>>> >>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> ~~~~~~~~~~~~~~~~~~ >>>>>> Tony Graziano, Manager >>>>>> Telephone: 434.984.8430 >>>>>> sip: [email protected] >>>>>> Fax: 434.465.6833 >>>>>> ~~~~~~~~~~~~~~~~~~ >>>>>> Linked-In Profile: >>>>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>>>>> Ask about our Internet Fax services! >>>>>> ~~~~~~~~~~~~~~~~~~ >>>>>> >>>>>> LAN/Telephony/Security and Control Systems Helpdesk: >>>>>> Telephone: 434.984.8426 >>>>>> sip: >>>>>> [email protected].**net<[email protected]> >>>>>> >>>>>> Helpdesk Customers: >>>>>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> >>>>>> Blog: http://blog.myitdepartment.net >>>>>> >>>>>> _______________________________________________ >>>>>> sipx-users mailing list >>>>>> [email protected] >>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> Michael Picher, Director of Technical Services >>>>> eZuce, Inc. >>>>> >>>>> 300 Brickstone Square**** >>>>> >>>>> Suite 201**** >>>>> >>>>> Andover, MA. 01810 >>>>> O.978-296-1005 X2015 >>>>> M.207-956-0262 >>>>> @mpicher <http://twitter.com/mpicher> >>>>> www.ezuce.com >>>>> >>>>> >>>>> ------------------------------------------------------------------------------------------------------------ >>>>> There are 10 kinds of people in the world, those who understand binary >>>>> and those who don't. >>>>> >>>>> >>>>> _______________________________________________ >>>>> sipx-users mailing list >>>>> [email protected] >>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>> >>>> >>>> >>>> >>>> -- >>>> ~~~~~~~~~~~~~~~~~~ >>>> Tony Graziano, Manager >>>> Telephone: 434.984.8430 >>>> sip: [email protected] >>>> Fax: 434.465.6833 >>>> ~~~~~~~~~~~~~~~~~~ >>>> Linked-In Profile: >>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>>> Ask about our Internet Fax services! >>>> ~~~~~~~~~~~~~~~~~~ >>>> >>>> LAN/Telephony/Security and Control Systems Helpdesk: >>>> Telephone: 434.984.8426 >>>> sip: [email protected].**net<[email protected]> >>>> >>>> Helpdesk Customers: >>>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> >>>> Blog: http://blog.myitdepartment.net >>>> >>>> _______________________________________________ >>>> sipx-users mailing list >>>> [email protected] >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: [email protected].**net<[email protected]> >> >> Helpdesk Customers: >> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> >> Blog: http://blog.myitdepartment.net >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square**** Suite 201**** Andover, MA. 01810 O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> www.ezuce.com ------------------------------------------------------------------------------------------------------------ There are 10 kinds of people in the world, those who understand binary and those who don't.
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
