Yes, 5 lines.  And, I like their interface better.

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Becker, Jesse
Sent: Monday, March 26, 2012 10:04 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Good Contact at CounterPath

 

Thanks for your replies. We had prevently been using XLite when our staff
needs to work from home. I was looking at Bria as I need to be able to
register our techs personal line as well as the helpdesk line. Does 3CX
offer multi-line registration?

On Mon, Mar 26, 2012 at 12:43 PM, Todd Hodgen <[email protected]> wrote:

My frustration with them, as a reseller, they don't support resellers.
They used to have a discount program.  Now, they sell to you like any
enduser, but they give you a commission, once you reach $500 in Commission.
Let's see, $40 a copy, $4 commission, when you sell 125 copies you get paid.


 

Seems they like selling direct.  Their name never comes up in conversation
with my customers unless I am desperate for a softclient.

 

On the other hand, the Free 3CX softclient seems to work well, as does the
Voice Operator Panel products.

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Robert
Schroeder
Sent: Monday, March 26, 2012 9:28 AM
To: [email protected]
Subject: Re: [sipx-users] Good Contact at CounterPath

 

CounterPath offers a good product however when it comes to support and sales
they are not that great. I am being really nice because my experience with
sales has not been great.

 

Support, we'll let us just say I am frustrated as the normal response is no
- we do not support that, no - that is a server function or no - that is a
stupid request! LOL - Many Tears on this one. Oh the shame of it all!!!

 

You can try this information.

 

Tiffany Zinck

Sales Operations Manager

CounterPath Corporation

 

T 604.320.3344

F 801.640.0011

 

Good Luck,



Robert Schroeder
IT Manager
Information Systems
Member First Mortgage 

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Becker, Jesse
Sent: Monday, March 26, 2012 10:44 AM
To: Discussion list for users of sipXecs software
Subject: [sipx-users] Good Contact at CounterPath

 

All,

 Does anyone have a good contact at Counterpath? I can only get to their
general sales mailbox. I have left messages and no one has called me back
(maybe they don't like me?)

 

I am trying to see if there are educational discounts for Bria or if we get
the same prices listed on their web page.

 

Thanks,

 

Jes


 

-- 


Jesse Becker

Technical Manager
Office of Information Technology
Network+ | Linux+ Certified Professional
DATATEL+SGHE @ SUNY Ulster
491 Cottekill Road, Stone Ridge, NY  12484
Tel 845-687-5064 | Fax 845-687-5105
 <mailto:[email protected]> [email protected] |
<http://www.sunyulster.edu/> www.sunyulster.edu

Open or check the status of a ticket by visiting Helpdesk Online
<https://helpdesk.sunyulster.edu/> 
Look up answers to frequently asked questions by visiting the Knowledge Base
<https://kb.sunyulster.edu/> 

 

 

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-- 

  <http://www1.sunyulster.edu/images/logo.jpg> 
Jesse Becker

Technical Manager
Office of Information Technology
Network+ | Linux+ Certified Professional
DATATEL+SGHE @ SUNY Ulster
491 Cottekill Road, Stone Ridge, NY  12484
Tel 845-687-5064 | Fax 845-687-5105
 <mailto:[email protected]> [email protected] |
<http://www.sunyulster.edu/> www.sunyulster.edu

Open or check the status of a ticket by visiting Helpdesk Online
<https://helpdesk.sunyulster.edu/> 
Look up answers to frequently asked questions by visiting the Knowledge Base
<https://kb.sunyulster.edu/> 

 

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