Internal Blind transfer seems to work fine for me.
From: [email protected] [mailto:[email protected]] On Behalf Of Gerald Drouillard Sent: Monday, March 26, 2012 10:29 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Good Contact at CounterPath On 3/26/2012 12:43 PM, Todd Hodgen wrote: My frustration with them, as a reseller, they don't support resellers. They used to have a discount program. Now, they sell to you like any enduser, but they give you a commission, once you reach $500 in Commission. Let's see, $40 a copy, $4 commission, when you sell 125 copies you get paid. Seems they like selling direct. Their name never comes up in conversation with my customers unless I am desperate for a softclient. On the other hand, the Free 3CX softclient seems to work well, as does the Voice Operator Panel products. We like 3cx also. One small issue with 3cx is you cannot transfers internal calls. External work fine. You can have multiple accounts active. From: [email protected] [mailto:[email protected]] On Behalf Of Robert Schroeder Sent: Monday, March 26, 2012 9:28 AM To: [email protected] Subject: Re: [sipx-users] Good Contact at CounterPath CounterPath offers a good product however when it comes to support and sales they are not that great. I am being really nice because my experience with sales has not been great. Support, we'll let us just say I am frustrated as the normal response is no - we do not support that, no - that is a server function or no - that is a stupid request! LOL - Many Tears on this one. Oh the shame of it all!!! You can try this information. Tiffany Zinck Sales Operations Manager CounterPath Corporation T 604.320.3344 F 801.640.0011 Good Luck, Robert Schroeder IT Manager Information Systems Member First Mortgage From: [email protected] [mailto:[email protected]] On Behalf Of Becker, Jesse Sent: Monday, March 26, 2012 10:44 AM To: Discussion list for users of sipXecs software Subject: [sipx-users] Good Contact at CounterPath All, Does anyone have a good contact at Counterpath? I can only get to their general sales mailbox. I have left messages and no one has called me back (maybe they don't like me?) I am trying to see if there are educational discounts for Bria or if we get the same prices listed on their web page. Thanks, Jes -- <http://www1.sunyulster.edu/images/logo.jpg> Jesse Becker Technical Manager Office of Information Technology Network+ | Linux+ Certified Professional DATATEL+SGHE @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 <mailto:[email protected]> [email protected] | <http://www.sunyulster.edu/> www.sunyulster.edu Open or check the status of a ticket by visiting Helpdesk Online <https://helpdesk.sunyulster.edu/> Look up answers to frequently asked questions by visiting the Knowledge Base <https://kb.sunyulster.edu/> _____ NOTICE: This electronic mail message and any content within it are intended exclusively for the individual(s) or entities to which it is addressed. The message, together with any attachments and all other content, may contain confidential and/or privileged information. Any unauthorized review, use, print, save, copy, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- Regards -------------------------------------- Gerald Drouillard Technology Architect Drouillard & Associates, Inc. http://www.Drouillard.biz
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