On 3/26/2012 12:43 PM, Todd Hodgen wrote:
My frustration with them, as a reseller, they don't support
resellers. They used to have a discount program. Now, they sell to
you like any enduser, but they give you a commission, once you reach
$500 in Commission. Let's see, $40 a copy, $4 commission, when you
sell 125 copies you get paid.
Seems they like selling direct. Their name never comes up in
conversation with my customers unless I am desperate for a softclient.
On the other hand, the Free 3CX softclient seems to work well, as does
the Voice Operator Panel products.
We like 3cx also.
One small issue with 3cx is you cannot transfers internal calls.
External work fine.
You can have multiple accounts active.
*From:*[email protected]
[mailto:[email protected]] *On Behalf Of *Robert
Schroeder
*Sent:* Monday, March 26, 2012 9:28 AM
*To:* [email protected]
*Subject:* Re: [sipx-users] Good Contact at CounterPath
CounterPath offers a good product however when it comes to support and
sales they are not that great. I am being really nice because my
experience with sales has not been great.
Support, we'll let us just say I am frustrated as the normal response
is no -- we do not support that, no -- that is a server function or no
-- that is a stupid request! LOL -- Many Tears on this one. Oh the
shame of it all!!!
You can try this information.
Tiffany Zinck
Sales Operations Manager
CounterPath Corporation
T 604.320.3344
F 801.640.0011
Good Luck,
*Robert Schroeder*
IT Manager
Information Systems
Member First Mortgage
*From:*[email protected]
<mailto:[email protected]>
[mailto:[email protected]]
<mailto:[mailto:[email protected]]> *On Behalf Of
*Becker, Jesse
*Sent:* Monday, March 26, 2012 10:44 AM
*To:* Discussion list for users of sipXecs software
*Subject:* [sipx-users] Good Contact at CounterPath
All,
Does anyone have a good contact at Counterpath? I can only get to
their general sales mailbox. I have left messages and no one has
called me back (maybe they don't like me?)
I am trying to see if there are educational discounts for Bria or if
we get the same prices listed on their web page.
Thanks,
Jes
--
Jesse Becker
Technical Manager
Office of Information Technology
Network+ | Linux+ Certified Professional
DATATEL+SGHE @ SUNY Ulster
491 Cottekill Road, Stone Ridge, NY 12484
Tel 845-687-5064 | Fax 845-687-5105
[email protected] <mailto:[email protected]> |
www.sunyulster.edu <http://www.sunyulster.edu/>
Open or check the status of a ticket by visiting Helpdesk Online
<https://helpdesk.sunyulster.edu/>
Look up answers to frequently asked questions by visiting the
Knowledge Base <https://kb.sunyulster.edu/>
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--
Regards
--------------------------------------
Gerald Drouillard
Technology Architect
Drouillard& Associates, Inc.
http://www.Drouillard.biz
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