Stiles, are you by chance putting port numbers in fields that are blank?
There are usually some fields that call for a port number that are blank, as
they default to 5060, sometimes people fill those fields out.   If you have
changed a field from its default to something different, you will notice a
dotted line around it to denote it is changed from the default.   You would
want to remove those and keep the defaults.

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Tony Graziano
Sent: Tuesday, March 27, 2012 12:49 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] voip.ms config

 

That looks wrong. The destination port for an outbound call should be 5060
not 5080. If you used the stock template the firewall is he issue here.

On Mar 27, 2012 3:38 PM, "Stiles Watson" <[email protected]> wrote:

I have a Sonicwall NSA 240. I've gone back and deleted all the firewall
rules and NAT policies related to sipx and only created new ones for 5080
UDP and 30000-31000 UDP, leaving 5060 blocked at this point. Sip
transformations is turned off and Consistent NAT is turned on. When I make a
call I see the following in the Sonicwall's Connections Monitor:


#

Src IP

Src Port

Dst IP

Dst Port

Protocol

Src Iface

Dst Iface

Flow Type

IPS Category

Expiry (sec)

Tx Bytes

Rx Bytes

Tx Pkts

Rx Pkts


1

174.34.146.162 (atlanta.voip.ms)

18530

xxx.xxx.xxx.xxx (sipx server)

30000

UDP

X1

X3

        N/A

29

837786

754800

4259

3774


2

174.34.146.162

5060

xxx.xxx.xxx.xxx

5080

UDP

X1

X3

SIP Control

N/A

21

6335

5586

10

12


Connection #2, the SIP Control, is the registration connection and stays
live all the time. #1 above only appears when there is an active call.

Stiles


On 03/27/2012 12:25 PM, Gerald Drouillard wrote: 

On 3/27/2012 12:03 PM, Stiles Watson wrote: 

This is where one swallows one's pride.... The way I was entering data
caused the drop-down to not be displayed. 

To keep this short:

1.      When you first select Add new gateway>Sip Trunk, the template drop
down is not visible. I was not aware this was the case until yesterday. I
just thought it was not there.
2.      The template drop-down is only displayed after you enter a name for
the gateway and then select the default SBC.
3.      If you ever click the Apply button before both the name and SBC are
entered, the drop down is never displayed. 

This is why I never saw the template drop-down.

Now, having said all of that, I deleted my existing voip.ms gateway and
created a new one using the template drop-down. However, this did not fix my
problem and everything is as it was before. I still can not retrieve a call
from hold or cancel a transfer. I have verified in my voip.ms account that
it is registered with the public IP and port 5080.

So it looks like we are back to a firewall problem, correct?

Yes.  What kind of firewall do you have?



-- 
Regards
--------------------------------------
Gerald Drouillard
Technology Architect
Drouillard & Associates, Inc.
http://www.Drouillard.biz

 

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