Recognized.

On Tue, Apr 3, 2012 at 4:59 PM, Stiles Watson <[email protected]>wrote:

>  Todd,
>
> I finally resolved my issue!
>
> I did what you said. I reinstalled, did not enter external DNS IPs, and
> took the default SIP domain. But same result. ext to ext dialing does not
> work. I get a busy signal, then it disconnects. So obviously that was not
> the ultimate issue. Since everything I was chagning on install made no
> difference, the cause of the problem had to be somewhere else. So I decided
> to stop and look at all the post-install config I was doing every time.
>
> The problem was with how I was configuring a Polycom phone group. Months
> ago when I originally started messing with sipx my main concern was getting
> remote phones working. Because of this I had some settings that I used for
> remote phones which I was applying to phones on the LAN as well. Everytime
> I reinstalled, I set up the phone group the same way and assigned all the
> phones to this group. The group settings contained either IP or hostname
> data in SIP Servers>Outbound Proxy and Registration>Primary registration
> server. These values were overriding the defaults and causing things not to
> work correctly.
>
> Stiles
>
> On 04/03/2012 03:41 AM, Todd Hodgen wrote:
>
>  Stiles, I’ve never seen the issue that you are describing, after dozens
> of installations of this product.   However, I use the defaults during
> installation, so I am unable to help you understand what is going on.
> Your installation seems correct, with the exception of the domain name on
> the end, I leave the default, and when I am DNS, I don’t give it the names
> of the external DNS servers.  I think there is actually a note there that
> says if you are connecting it to an internet connection, you can leave them
> blank.****
>
> ** **
>
> Unless you have a lot of phones, I’d bite the bullet and re-install and
> hope for better results.   Do yourself a favor if you do, export the users
> into a CSV file, and then re-import them to the new server – should be a
> short job to get it up and running again – maybe one hour.****
>
> ** **
>
> *From:* [email protected] [
> mailto:[email protected]<[email protected]>]
> *On Behalf Of *Stiles Watson
> *Sent:* Monday, April 02, 2012 3:03 PM
>
> *To:* Discussion list for users of sipXecs software
> *Subject:* Re: [sipx-users] No v-mail notification on Polycom 335****
>
>  ** **
>
> Is the problem resulting from the fact that I was using the sipX server
> hostname as the sipX domain as well?
>
>
> company domain:        mycompany.com
> sipx server hostname:    sipx.mycompany.com
> sip domain:            sipx.mycompany.com
>
> Stiles
>
>
> On 04/02/2012 05:13 PM, Tony Graziano wrote: ****
>
> I think the question is WHY do you want the sipdomain to be the same as
> the domain name of your company. Realize its a two-edged sword with XMPP.
> XMPP with openfire can only be the sipdomain (not an alias). Since most of
> my customers ahve XMPP service hosted elsewhere, it's more desirable to use
> a subdomain as the sipdomain. We can always alias the sipdomain (just not
> the xmpp domain).****
>
> On Mon, Apr 2, 2012 at 5:04 PM, Stiles Watson <[email protected]>
> wrote:****
>
> So as an example:
>
> I want to use the company domain for the sip domain and I want the sip sub
> net to be the same as the LAN (192.168.111.xxx), during install, when asked
> for the Network settings, I enter
>
> Hostname: sipx.mycompany.com
> IP: 192.168.111.111 (static IP of sipX server)
> Netmask: 255.255.255.0
> Gateway: 192.168.111.1 (static LAN IP of my Sonicwall firewall)
>
> I then select "No - sipx.mycompany.com SHOULD be my DNS server" to
> install DNS on the sipX server.
>
> On the next screen I then enter the IP addresses of two DNS servers on the
> Internet.
> b
> Then when asked if I have a DHCP server on my network, I select "No -
> sipx.mycompany.com SHOULD be my DHCP server." Now, for my setup, the
> Sonicwall has DHCP running on it but only for static IPs within a specified
> range. So after the install, I edit the dhcpd.conf file and change the
> range of the DHCP server on sipX so there is no overlap. This allows all
> dynaic IPs to be handled by the sipX server.
>
> I then select, "First Server"
>
> Then when asked for SIP domain, do I have to enter mycompany.com OR is
> entering sipx.mycompany.com expectable?****
>
> ** **
>
> mycompany.com should already be on the screen automatically when running
> the setup script. What is required to get where you want is to hit ENTER
> and not change that to a hostname. ****
>
>
> I then select "Reboot"
>
> On my first login after reboot, I perform a "yum update," reboot again,
> and then begin the sipX config via the web interface.****
>
>  ** **
>
> I always send a profile to the server and make sure stuff works before you
> update. When you update, you should shutdown sipx services first. Then
> again, I do not run the install script before I yum... i exit out of the
> install script and do a yum update, reboot and run the install script after
> the code is in place so sipx only has to initialize one time. I think it
> saves time, but not sure it matters. I do think it's cleaner that way.****
>
>
> Is there anything wrong with this example?****
>
>  I think if you are running AD inside, this is a good case of WHY you
> would use a subdomain, and create a forward zone in bind in sipx to point
> to the AD domain, and vice versa.  ****
>
>  Stiles ****
>
>
>
>
> On 04/02/2012 04:27 PM, Tony Graziano wrote: ****
>
> When you setup sipx, the most reliable way to configure it is: ****
>
> ** **
>
> sipdomain.tld****
>
> and hostname.sipdomain.tld as two different values.****
>
> ** **
>
> when a phone registers it should register to 
> "[email protected]"<[email protected]>
> ****
>
> ** **
>
> Ultimately it DOES NOT MATTER where DHCP and DNS come from, so long as it
> is accurate and works without delays. For best performance on a single
> system and if there are no network reasons "not to", you are best off to
> let sipx handle both services or contains sipx services on its own vlan so
> it doesn't interfere. I normally use a subdomain for sipx services, but not
> always, and that's "my" way of doing it.****
>
> ** **
>
> If the phone is registering to the hostname, the phone MWI is to the
> domain name and its not answering the challenge for MWI subscription
> BECAUSE the subscriber IS [email protected], NOT [email protected].
> ****
>
> ** **
>
> The reality is all of this is a big exhale... it's all in the wiki. While
> there are numerous threads, they all point back to the same issue. DNS.***
> *
>
> ** **
>
> This is how I would do i if I were you, but I am not you (since people
> tire of my "if it were me...").****
>
> ** **
>
> I do this the same each and every time. I never have registration issues.
> I never have MWI issues and I never have issues calling inside to other
> subscribers.****
>
> ** **
>
> ** **
>
> On Mon, Apr 2, 2012 at 4:09 PM, Stiles Watson <[email protected]>
> wrote:****
>
> On the install of 4.4, I used the hostname and had the installer install
> DHCP and DNS as well. There are no other DNS servers on the network. This
> is why I do not understand why I have to 'fix' my DNS. Isn't sipX supposed
> to config everything correctly on install (assuming I entered the right
> values during setup)?
>
> If using hostname is a valid setup, than why did ext to ext calls not work
> without adding DNS aliases under System>Domain (per Tod's instructions).
> Tony said I should not have to do that, but instead I needed to fix my DNS,
> and, if I understand his last email on this correctly, this is why the
> v-mail indicator LED does not work. But, again, if the install set up the
> DNS config and I made no changes then why is DNS broken?
>
> Right now everything works except the v-mail indicator (I've not completed
> remote phone testing).
>
> So, being willing to do whatever is needed to get sipX up and running, I
> honestly do not care if I use domain or hostname for setup.  Can I easily
> switch from using hostname to domain without doing a reinstall?
>
> I'm happy to fix my DNS if someone will help me understand why it was
> broken to begin with being that it is the only DNS server on the network
> and it was using the default config.
>
> Stiles ****
>
>
>
>
> On 04/01/2012 06:46 PM, Michael Picher wrote: ****
>
> You have to pick a method when you setup the system...  You either setup
> with a domain or you setup with a host name.  if you setup with a domain
> and then try to move to a host name, that's different... ****
>
> ** **
>
> Mike****
>
> On Fri, Mar 30, 2012 at 3:04 PM, Stiles Watson <[email protected]>
> wrote:****
>
> I'll be happy to fix whatever is broken, but please help me understand
> first.
>
> Are you saying that the problem results from my extensions registering as
> [email protected] instead of [email protected]?
>
> In a previous post I was told by someone that if I have no intention of
> adding additional servers, I can use host.domain.com as the sip domain
> during install instead of domain.com and this is a perfectly acceptable
> solution and that this results in basically an A record setup instead of a
> SRV record setup. Is this not the case?
>
> You've mentioned a few time that I need to "Fix my DNS," which I'm very
> willing to do, but I've also been told that the DNS should be setup
> correctly on install since I'm installing DNS on the same server during the
> sipX install. There are no other DNS servers on the network.
>
> If I have to go back to [email protected] do I have to do another reinstall
> or is there another way to switch over?
>
> Stiles ****
>
>
>
> On 03/30/2012 02:21 PM, Tony Graziano wrote: ****
>
> Its the fact you are registering to the host name instead of the domain.**
> **
>
> Fix your DNS.****
>
> On Mar 30, 2012 1:41 PM, "Stiles Watson" <[email protected]> wrote:**
> **
>
> I just noticed that since I upgraded sipX to 4.4 and my Polycom IP 335
> phones to firmware 3.2.6 and BootROM 4.2.2, I no longer get a v-mail
> notification on the Phones. The message indicator LED does not flash and
> there is no indication on the display except "1 new missed call".
>
> I do not know enough yet to know if the issue is with sipX/Polycom
> interoperability or with firmware or with the BootROM.
>
> Any clues?
>
> Stiles
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> ****
>
> ** **
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> ------------------------------------------------------------------------------------------------------------
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> --
> ~~~~~~~~~~~~~~~~~~
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> Telephone: 434.984.8430
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> ** **
>
> LAN/Telephony/Security and Control Systems Helpdesk:****
>
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>
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>
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> --
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
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-- 
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

-- 
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

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Blog: http://blog.myitdepartment.net
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