Tony,
I modified my profile voip default. It didn't accept some of the command, and the configuration is now:
/profile voip default
  codec 1 g711ulaw64k rx-length 20 tx-length 20
  codec 2 transparent-clearmode rx-length 20 tx-length 20
  no dtmf-relay
  rtp traffic-class local-default
  no dtmf-mute-encoder
  dejitter-mode static
  fax transmission 1 relay t38-udp
  fax volume -13.5
  fax dejitter-max-delay 60
  fax detection fax-frames
  modem dejitter-max-delay 60
  no modem detection on-remote-fax-request/

Attached is an updated debug. It still doesn't appear to be using t.38. For some reason it sitll appears to use the g711u.

Do I need to add the additional commands you provided to the Patton T1 gateway? Currently it's profile shows:
/profile voip default
  codec 1 g711ulaw64k rx-length 20 tx-length 20
  codec 2 g711alaw64k rx-length 20 tx-length 20
  dtmf-relay rtp
  flash-hook-relay rtp
  rtp traffic-class local-default
  fax transmission 1 relay t38-udp
  fax transmission 2 bypass g711ulaw64k
  fax detection fax-frames/

For the test, we are faxing from a fax machine on a Verizon POTS line to a fax machine on the Patton FXS gateway. So the fax call goes out on a POTS, comes in on the PRI T1 (Patton), then to SipX, then to the FXS gateway.

Also, how do your remove a line of configuration via that CLI? For example, while in profile voip default, how would I then remove a line, for example: /codec 2 g711alaw64k rx-length 20 tx-length 20

/Thanks,

Jes

On 04/18/2012 05:42 PM, Becker, Jesse wrote:

Tony,
  Thank you. I will give that a shot.

Jes

On Apr 18, 2012 4:48 PM, "Tony Graziano" <[email protected] <mailto:[email protected]>> wrote:

    The profile is not negotiating t.38, it clearly shows g711u.

    profile voip default
      codec 1 g711ulaw64k rx-length 20 tx-length 20
      codec 2 transparent-clearmode rx-length 20 tx-length 20
      no dtmf-relay
      rtp traffic-class local-default
      no dtmf-mute-encoder
      response-preferred-codec g711ulaw64k
      dejitter-mode static
      media detection-timeout 5
      fax transmission 1 relay t38-udp
      fax volume -13.5
      fax dejitter-max-delay 60
      modem dejitter-max-delay 60
      no modem detection on-remote-fax-request

    Try that on The 4424.

    On Apr 18, 2012 4:23 PM, "Becker, Jesse" <[email protected]
    <mailto:[email protected]>> wrote:

        All,
         We are experiencing intermittent issues on our fax machines
        connected to a Patton SN4424. Outbound seems to work reliably,
        however, we have issues with incoming calls. The call get
        answers, and then seems to disconnect before the fax can finish.

        Incoming calls hit a Patton 4e1t1 device first, then SipX,
        then registered UA on the Patton SN4424.

        On both devices I have configured:
         fax transmission 1 relay t38-udp
          fax transmission 2 bypass g711ulaw64k
          fax detection fax-frames
        under the profile voip default.

        Attached you will find the T1 gateway config, FXS gateway
        config, as well as a call-control debug on an incoming fax
        that did not complete.
        I have removed all passwords and replaced the caller id prefix
        with NPANXX to hide full number.


        Did I miss something in the config ?
        Any assistance would be appreciated.

        Thanks,

        Jes
--

        Jesse Becker

        Technical Manager
        Office of Information Technology
        Network+ | Linux+ Certified Professional
        Ellucian @ SUNY Ulster
        491 Cottekill Road, Stone Ridge, NY  12484
        Tel 845-687-5064 <tel:845-687-5064> | Fax 845-687-5105
        <tel:845-687-5105>
        [email protected] <mailto:[email protected]> |
        www.sunyulster.edu <http://www.sunyulster.edu/>

        Open or check the status of a ticket by visiting Helpdesk
        Online <https://helpdesk.sunyulster.edu/>
        Look up answers to frequently asked questions by visiting the
        Knowledge Base <https://kb.sunyulster.edu/>



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15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: Network 
-> SIP-GW
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: 
E164-Number -> NPANXX5105
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: URI -> 
sip:[email protected]:5060
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: 
Type-Of-Number -> Unknown
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: 
Numbering-Plan -> Unknown
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: 
Presentation-Indicator -> Presentation allowed
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: Name -> 
"ULSTER,CO      "
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: 
Screening-Indicator -> User provided, not screened
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: Supports 
Overlap-Sending -> true
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: Supported 
Codecs -> Voice: G.711 u-law[20/20]
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: Unique 
Identifier -> 5f9de41c73434435
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: 
IP-Address -> 172.16.5.3
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: 
Call-Leg-ID -> 0x00efeb18
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: State -> 
CONNECTED
15:15:41  CC    > [Call 00f15258] Set call property: Context -> 0x00000022
15:15:41  CC    > [Call 00f15258] Set call property: 
Information-Transfer-Capability -> 3.1kHz Audio
15:15:41  CC    > [Call 00f15258] Set call property: Hops -> 0x00000010
15:15:41  CC    > [EP IF-SIPX-00f02360/active] Dial to provider router 
(IF-SIPX-precall-service) using call 00f15258
15:15:41  CC    > [EP router-00f05648/incoming] Accept call 00f15258
15:15:41  CC    > [EP router-00f05648/incoming] Set call-leg property: 
E164-Number -> 5259
15:15:41  CC    > [EP router-00f05648/incoming] Set call-leg property: 
Type-Of-Number -> Unknown
15:15:41  CC    > [EP router-00f05648/incoming] Set call-leg property: 
Numbering-Plan -> Unknown
15:15:41  CC    > [EP router-00f05648/incoming] Set call-leg property: Name -> 
15:15:41  CC    > [EP router-00f05648/incoming] Set call-leg property: URI -> 
sip:[email protected]:5060;x-sipX-nonat
15:15:41  CC    > [EP router-00f05648/incoming] Set call-leg property: Network 
-> router
15:15:41  CC    > [EP router-00f05648/incoming] Set call-leg property: 
Call-Leg-ID -> 0x00f1e0c8
15:15:41  CC    > [EP router-00f05648/incoming] Set call-leg property: State -> 
TRYING
15:15:41  CC    > [EP router-00f05648] Start route-lookup
15:15:41  CC    > [EP router-00f05648] Route found; immediately place call
15:15:41  CC    > [EP router-00f05648] Route to provider 'IF-FXS21'
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: 
E164-Number -> NPANXX5105
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: URI -> 
sip:[email protected]:5060
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: 
Type-Of-Number -> Unknown
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: 
Numbering-Plan -> Unknown
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: 
Presentation-Indicator -> Presentation allowed
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: Name -> 
"ULSTER,CO      "
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: 
Screening-Indicator -> User provided, not screened
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: Supports 
Overlap-Sending -> true
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: 
Supported Codecs -> Voice: G.711 u-law[20/20]
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: Unique 
Identifier -> 5f9de41c73434435
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: 
IP-Address -> 172.16.5.3
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: Network 
-> router
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: 
Call-Leg-ID -> 0x00f1ea78
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: State -> 
CONNECTED
15:15:41  CC    > [Call 00f1e980] Set call property: Context -> 0x00000022
15:15:41  CC    > [Call 00f1e980] Set call property: 
Information-Transfer-Capability -> 3.1kHz Audio
15:15:41  CC    > [Call 00f1e980] Set call property: Hops -> 0x0000000f
15:15:41  CC    > [EP router-00f05648/outgoing] Dial to provider IF-FXS21 () 
using call 00f1e980
15:15:41  CC    > [EP IF-FXS21/active] Accept call 00f1e980
15:15:41  CC    > [EP IF-FXS21/active] Set call-leg property: E164-Number -> 
5259
15:15:41  CC    > [EP IF-FXS21/active] Set call-leg property: Type-Of-Number -> 
Unknown
15:15:41  CC    > [EP IF-FXS21/active] Set call-leg property: Numbering-Plan -> 
Unknown
15:15:41  CC    > [EP IF-FXS21/active] Set call-leg property: Name -> 
15:15:41  CC    > [EP IF-FXS21/active] Set call-leg property: URI -> 
sip:[email protected]:5060;x-sipX-nonat
15:15:41  CC    > [EP IF-FXS21/active] Set call-leg property: 
Quality-Of-Service -> MOS 4.50, DS0
15:15:41  CC    > [EP IF-FXS21/active] Set call-leg property: Network -> 
IF-FXS21
15:15:41  CC    > [EP IF-FXS21/active] Set call-leg property: Call-Leg-ID -> 
0x00ec13e8
15:15:41  CC    > [EP IF-FXS21/active] Set call-leg property: State -> TRYING
15:15:41  CC    > [EP IF-FXS21/active] Set call-leg property: State -> ALERTING
15:15:41  CC    > [Call 00f15258] Set call property: Hops -> 0x0000000f
15:15:41  CC    > [EP router-00f05648] Routing succeeded
15:15:41  CC    > [EP router-00f05648/incoming] Transfer call 00f1e980 to 
00f15258 ==> conference
15:15:41  CC    > [EP router-00f05648/incoming] Drop call 00f15258
15:15:41  CC    > [EP router-00f05648/incoming] Set call-leg property: Cause -> 
Normal call clearing
15:15:41  CC    > [EP router-00f05648/incoming] Set call-leg property: State -> 
RELEASED
15:15:41  CC    > [EP router-00f05648/outgoing] Drop call 00f1e980
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: Cause -> 
Normal call clearing
15:15:41  CC    > [EP router-00f05648/outgoing] Set call-leg property: State -> 
RELEASED
15:15:46  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: 
Quality-Of-Service -> MOS 4.40, RTP, (undefined) (0ms), Local: Rx 0 pkts, 0 
bytes, 0 lost, jitter 0 ms, Tx 0 pkts, 0 bytes, rtt 0 ms, Remote: Rx 0 pkts, 0 
bytes, 0 lost, jitter 0 ms, Tx 0 pkts, 0 bytes, rtt 0 ms
15:15:48  CC    > [EP IF-FXS21/active] Set call-leg property: State -> CONNECTED
15:15:48  CC    > [EP IF-FXS21/active] Set call-leg property: Provides Data -> 
true
15:15:48  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: Provides 
Data -> true
15:15:51  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: 
Quality-Of-Service -> MOS 4.40, RTP, G.711 u-law (20ms), Local: Rx 145 pkts, 
23200 bytes, 0 lost, jitter 7 ms, Tx 145 pkts, 23200 bytes, rtt 0 ms, Remote: 
Rx 0 pkts, 0 bytes, 0 lost, jitter 0 ms, Tx 10 pkts, 1600 bytes, rtt 0 ms
15:15:55  CC    > [EP IF-SIPX-00f02360/active] Drop call 00f15258
15:15:55  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: Provides 
Data -> false
15:15:55  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: Cause -> 
Normal call clearing
15:15:55  CC    > [EP IF-SIPX-00f02360/active] Set call-leg property: State -> 
RELEASED

CC    > [EP IF-FXS21/active] Drop call 00f15258
15:16:47  CC    > [EP IF-FXS21/active] Set call-leg property: Provides Data -> 
false
15:16:47  CC    > [EP IF-FXS21/active] Set call-leg property: Cause -> Normal 
call clearing
15:16:47  CC    > [EP IF-FXS21/active] Set call-leg property: State -> RELEASED

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