When I ran the trace, I started it just before we made the call and ended it as 
soon as the call failed. Should I wait a little longer as well?


On Thu, 10 May 2012 14:15:00 -0400, Matt White wrote:
>>>> "[email protected]" <[email protected]> 05/10/12 1:59 PM >>>
>
>
>> Yes, I see that in the trace; Max-Forwards: 13
>>
>
>> I don't see this as a setting in the gateway, is this something I can
>> change? And even if so, why would it need to be >changed when sipx works
>> fine with the other ITSP's? Does that point to verizon needing to change
>> something or appia?
>>
> I wouldnt suspect the max-forwards just yet.
>
> Your trace looks incomplete.
>
> The "406" not acceptable comes from an options packet.  Those two packets
> are call-id c6bb48c7-e0caac23-47193a4
>
> The rest of your trace is for call-id
> 415a5778905eadc713c4142cf64ecfa3ed9b3bb8eb21907ff8-0095-4550
>
> Notice that the only two sip packets from 70.167.153.130
>
> The rest of your call comes from/to a different gateway.
>
> Rerun your trace with the single call-id, else you'll be chasing the rabbit
> down the wrong hole.
>
> -M
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