I have had 11 units deployed starting December '02 so I have gone through all of the latest firmware revisions. I love the latest firmware (except for the PPPoE error we all waited on). I have never had any problems except for the locking up issue that was resolved in the 1.50 firmware release. I have a repeater with 2 clients on it and the rest are all straight to the AP. I run private static IP addresses for the bridge and public static IP addresses for the customer. I do think that the thin (26 AWG maybe??) wire that used to come with the units was a little small to be carrying power but I have never had an issue with it except when I go over 100'. I have lightening arrestors on all of my installs wireless side and most of the powershots are plugged into a UPS unit. This is my first wireless deploy but I really haven't had any complaints. I've only gotten one flaky bridge and I order all of mine from electro-comm.. I just ordered one from this "new" batch but I am going to try it out for a few days before I install it; and knock on wood since that seems to help....
my $.02 worth..... Scott Wells -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Jason Sent: Saturday, June 14, 2003 1:44 PM To: [EMAIL PROTECTED] Subject: RE: [smartBridges] We've just about had it My $0.02: I am in a very similar situation. I use static, no grounding, 12V power supply provided. I've had APPO, AP Totals, and ABO units running from 1-8 months, and have never had any of the strange problems discussed. I have old and new units, and old and new firmware. I'm guessing we are dealing with one of several problems, like DHCP, user error, poor connections, etc. Maybe it is time for sB to put together a comprehensive survey and get some data instead of reacting in a knee-jerk fashion to complaints in this forum. Jason Szumlanski -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Mark P. Sullivan Sent: Saturday, June 14, 2003 12:02 PM To: [EMAIL PROTECTED] Subject: RE: [smartBridges] We've just about had it Just to add my really quick 2 cents. I have had 30 units online since January...with all working superbly. 1. I use only static IPs (both sB unit and client computer on same subnet) 2. I do not use any grounding. I am in the process of deploying 30 more (newly acquired) units. I will let you know if I run into any problems. Side Note: I recently put a rule in my firewall that stops broadcast pings from my clients. Since then, I have had some problems with clients not able to surf the net?? I am thinking...and I don't know yet...but I am thinking that the broadcast ping is needed for the client to talk to the gateway??? I am always able to ping the wireless device and client computer...just the client cant surf the net. Sounds like a DNS issue...but it is not. I think it is something with the pings I am blocking at the firewall (prior to the gateway).??? Sully -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ray Sent: Saturday, June 14, 2003 8:57 AM To: [EMAIL PROTECTED] Subject: Re: [smartBridges] We've just about had it I'm just guessing here but my "gut" (and it's getting pretty big) tells me these problems may be related to proper grounding. Maybe SB could put a grounding lug on the bottom of the outdoor units... Ray ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, June 14, 2003 5:01 AM Subject: Re: [smartBridges] We've just about had it > You may have something there Joe. I don't use DHCP here either (static > private on the airBridge and static public on the client) and we don't have > too many problems like those guys. > > I had 3 units die from the "ethernet thing", but thats about it with over 50 > units in use. One or two customers have to do the unplug and replug back in, > but that's not a show stopper and the customer is willing to continue > waiting for the firmware fix. > > Michael > > > > ----- Original Message ----- > From: "Joe Laura" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Saturday, June 14, 2003 2:00 AM > Subject: Re: [smartBridges] We've just about had it > > > > Im starting to wonder why there are so many problems with S/B's. I bought > > some indoor gear day one. They had the chip problem as we all know. I > > returned those and started using the indoor units outside in plastic boxes > > with pigtails. I have about 10 of them like that. When the outdoor became > > available I started using those. I now have 3 pops with close to 30 > clients. > > I have had 1 bad power shot, 1 dead indoor A/P from lightning and 1 bad > APPO > > which I think my tech might have tightened the N connector to tight. Other > > than that no problems. My clients never have to reset ever. I check my > MRTG > > graphs daily and they never skip a beat. I am using 2 statics IP's for > each > > client. So I am not using DHCP or subnetting. Im just wondering if DHCP or > > subnetting is where the bugs lie?? > > Superior Wireless > > New Orleans,La. > > www.superior1.com > > ----- Original Message ----- > > From: "Stuart Pierce" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Friday, June 13, 2003 11:32 PM > > Subject: RE: [smartBridges] We've just about had it > > > > > > > They do respond and not in a sales position. We have had bad units, we > > send them back. Otherwise, they are another tool in the toolbox, and the > > seem to work well for the price. Use something else if you don't like > them, > > we do. > > > > > > ---------- Original Message ---------------------------------- > > > From: "David Blood" <[EMAIL PROTECTED]> > > > Reply-To: [EMAIL PROTECTED] > > > Date: Fri, 13 Jun 2003 21:37:23 -0600 > > > > > > >I have to agree that rereliabilty is important on the other hand I > think > > > >they have earned every bit of the "manufacture of the year" I don't > knwo > > of > > > >any other manufacture that listens and delivers as well as > Smartbridges. > > > >They have some bugs but as you can see from this list they dedicated to > > > >finding and quickly resolving them. > > > >As for phone support Smartbridges does have a hotline for emergencies. > > They > > > >took my call at 4:00 am their time. You can't get much better than > that. > > I > > > >know lots of companies that only have 8-5 support and no great forum > like > > > >this. > > > > > > > >Kind Regards, > > > > > > > >David > > > > > > > > > > > > > > > > > > > >-----Original Message----- > > > >From: [EMAIL PROTECTED] > > > >[mailto:[EMAIL PROTECTED] Behalf Of Sam > > > >Sent: Friday, June 13, 2003 9:36 PM > > > >To: [EMAIL PROTECTED] > > > >Subject: RE: [smartBridges] We've just about had it > > > > > > > > > > > >On Fri, 13 Jun 2003, Shawn Mitchell wrote: > > > >> I keep saying it... STOP the new features, and START getting us some > > > >stable > > > >> stuff. I could care less if it can jump over the moon and cook me > > > >> breakfast, lunch, and dinner... if I have to > > > >> reset/replace/re-config/touch/look/whatever to the unit more than > once > > > >every > > > >> few months... the TCO AND LOSS OF CUSTOMERS get's to be too high... > > > > > > > > > > > >I have to second Shawn's comments. When I first started using SB > > equipment > > > >I was thoroughly amazed and impressed with how well it worked. Since > that > > > >time (last October) I have seen the quality slowly degrade to where I > am > > > >afraid to deploy anything from SB. And when I do, I put it up, cross my > > > >fingers, knock on wood, and pray it doesn't fail. > > > > > > > >Please. Heed Shawn's request. Get back to the basics, stop trying to > be > > > >all things to everyone and trying to add in each new feature that is > > > >requested, and make your product the tremendous success that it was in > > the > > > >beginning. It's admirable that you want to do what your customers want > > > >with regards to new features, but not at the expense of reliability and > > > >performance.... > > > > > > > >...and our customers. > > > > > > > >Sam > > > > > > > > > > > >The PART-15.ORG smartBridges Discussion List > > > >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > > >smartBridges <yournickname> > > > >To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > > >smartBridges) > > > >Archives: http://198.63.203.6 > > > > > > > > > > > > > > > >The PART-15.ORG smartBridges Discussion List > > > >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > smartBridges <yournickname> > > > >To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > smartBridges) > > > >Archives: http://198.63.203.6 > > > >--- > > > >[This E-mail scanned for viruses by Declude Virus By Avolve.net] > > > > > > > > > > > --- > > > [This E-mail scanned for viruses by Declude Virus By Avolve.net] > > > > > > The PART-15.ORG smartBridges Discussion List > > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > smartBridges <yournickname> > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > smartBridges) > > > Archives: http://198.63.203.6 > > > > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > > Archives: http://198.63.203.6 > > > > > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://198.63.203.6 > --- Outgoing mail is certified Virus Free. 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