I wish I could solve my problem with interference anyone have 6 sectors they can send me :)
LOL
Chris
-----Original Message-----
From: Wyoming.com [mailto:[EMAIL PROTECTED]]
Sent: Monday, June 16, 2003 10:12 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
We aren't having any issues with our Canopy Radio's. We have a few
sites that we are getting interference from verizon on a few sites,
but we fixed that by putting up SB radios.
Thanks........Dan
On Mon, 16 Jun 2003 08:56:38 -0500
"Joe Kelley" <[EMAIL PROTECTED]> wrote:
> Is Trango and Canopy having these problems
>
> Thanks
>
> Joe Kelley
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Gary Garrett
> Sent: Saturday, June 14, 2003 12:11 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [smartBridges] We've just about had it
>
> IMHO the RJ-45 at the radio is a major point of failure. I believe
> a
> screw terminal strip would be more reliable, and should be in a
> separate
> compartment from the electronics, that could be opened and resealed
> without exposing the radio parts.
> Any length of outdoor Cat5 could be connected, and the radio could
> be
> changed without damaging the wire to the building.
> Crimping a connector on Cat5 is shaky at best on the bench, not to
> mention on a roof or tower. The fewer unsoldered connections the
> better,
> and RJ-45s can and do oxidize in damp environments. 24 gauge wire
> is
> too small for power regardless of what Ohms law says. Adding a
> flakey
> connector like an RJ-45 to it is asking for trouble. Sometimes real
> life
> conditions are not what the formulas added up to. We are fighting
> mother
> nature here and nature always wins. The natural cycle of corrosion
> and
> degradation has been going on for eons and it begins immediately
> upon
> exposure to air and humidity.
>
>
> Alex Wong wrote:
>
> >Thanks George. The earlier outdoor units has 50feet cable and
> >because
> >the length is vary on the client installation, that has changed to 1
> >foot cable with weatherproof connector. Now that also pose problem
> >as
> >you mentioned, suggesting to have direct RJ45 jack at the unit
> >itself,
> >is that what you guys want it? For the power supply, we are in the
> >stage
> >of developing a "Super Powershot" that is intelligent to adjust the
> >voltage based on cable sensed.
> >
> >Alex
> >sB Tech Support
> >
> >
> >
> >
> >-----Original Message-----
> >From: [EMAIL PROTECTED]
> >[mailto:[EMAIL PROTECTED]] On Behalf Of Yes
> >Sent: Sunday, June 15, 2003 12:25 AM
> >To: '[EMAIL PROTECTED]'
> >Subject: Re: [smartBridges] We've just about had it
> >
> >
> >Alex
> >No offense is meant. you guys have a nice product.
> >The number #1 thing a Wisp needs out of a radio is STABILITY.
> >Advance
> >features are nice, but, a radio that just runs and runs and runs is
> >most
> >important. A couple things I've noticed is that some of the problems
> >I've had ranged from low quality poe adapter and wall wart
> >transformer.
> >to smaller gage conductors going to unit. My first time using an
> >outdoor
> >unit, I had to cut the end of the cable to get it into the home .
> >When I
> >went to put a new end on I noticed the strands are smaller in size
> >and
> >it didn't fit snug into the end . I wonder if the smaller size
> >conductor it self is a problem with power. voltage drop being the
> >key
> >word here. George
> >
> >----- Original Message -----
> >From: "Alex Wong" <[EMAIL PROTECTED]>
> >To: <[EMAIL PROTECTED]>
> >Sent: Saturday, June 14, 2003 9:01 AM
> >Subject: RE: [smartBridges] We've just about had it
> >
> >
> >
> >
> >>I read through the whole list about this topic. And thanks for the
> >>info and input, we will definitely probe into this to analyse the
> >>situation that you people encounter. Not everyone has the same
> >>problem
> >>
> >>
> >
> >
> >
> >>though or rather not all devices has the problem; units that are
> >>failing may either poor installation setup or the environment
> >>factors
> >>or even manufacturer defeats but these do not represent product
> >>issue.
> >>
> >>
> >
> >
> >
> >>And some seemed to fix the problem like using higher power voltage,
> >>shielded twister pair, static IP, long preamble or for stable
> >>operation.
> >>
> >>For those who have the problem, I urge you to write to
> >>[EMAIL PROTECTED] so that we can address this in details
> >>individually and replace the units if required.
> >>
> >>Nevertheless, your valuable input will help us to find ways to
> >>correct
> >>
> >>
> >
> >
> >
> >>such problem and improve the product reliability. We will keep you
> >>updated.
> >>
> >>Alex
> >>sB Tech Support
> >>
> >>
> >>
> >>
> >>-----Original Message-----
> >>From: [EMAIL PROTECTED]
> >>[mailto:[EMAIL PROTECTED]] On Behalf Of Stuart Pierce
> >>Sent: Saturday, June 14, 2003 11:11 PM
> >>To: '[EMAIL PROTECTED]'
> >>Subject: RE: [smartBridges] We've just about had it
> >>
> >>
> >>We use statics also with public's on the clients. We however do not
> >>keep everything 192.168.0.22 and do change that for each customer.
> >>
> >>---------- Original Message ----------------------------------
> >>From: "Ryan Whalen" <[EMAIL PROTECTED]>
> >>Reply-To: [EMAIL PROTECTED]
> >>Date: Sat, 14 Jun 2003 07:50:16 -0600
> >>
> >>
> >>
> >>>I use statics and have had no problems either...I only have about 10
> >>>units deployed however, but they have been out for anywhere from 8
> >>>to
> >>>
> >>>
> >
> >
> >
> >>>1
> >>>
> >>>
> >>>month.
> >>>
> >>>-----Original Message-----
> >>>From: [EMAIL PROTECTED]
> >>>[mailto:[EMAIL PROTECTED]] On Behalf Of
> >>>[EMAIL PROTECTED]
> >>>Sent: Saturday, June 14, 2003 6:02 AM
> >>>To: [EMAIL PROTECTED]
> >>>Subject: Re: [smartBridges] We've just about had it
> >>>
> >>>You may have something there Joe. I don't use DHCP here either
> >>>(static
> >>>
> >>>
> >>>private on the airBridge and static public on the client) and we
> >>>don't have too many problems like those guys.
> >>>
> >>>I had 3 units die from the "ethernet thing", but thats about it with
> >>>over 50 units in use. One or two customers have to do the unplug and
> >>>replug back in, but that's not a show stopper and the customer is
> >>>willing to continue waiting for the firmware fix.
> >>>
> >>>Michael
> >>>
> >>>
> >>>
> >>>----- Original Message -----
> >>>From: "Joe Laura" <[EMAIL PROTECTED]>
> >>>To: <[EMAIL PROTECTED]>
> >>>Sent: Saturday, June 14, 2003 2:00 AM
> >>>Subject: Re: [smartBridges] We've just about had it
> >>>
> >>>
> >>>
> >>>
> >>>>Im starting to wonder why there are so many problems with S/B's. I
> >>>>
> >>>>
> >>>bought
> >>>
> >>>
> >>>>some indoor gear day one. They had the chip problem as we all know.
> >>>>
> >>>>
> >
> >
> >
> >>>>I
> >>>>
> >>>>
> >>>>returned those and started using the indoor units outside in
> >>>>plastic
> >>>>
> >>>>
> >>>boxes
> >>>
> >>>
> >>>>with pigtails. I have about 10 of them like that. When the outdoor
> >>>>
> >>>>
> >>>became
> >>>
> >>>
> >>>>available I started using those. I now have 3 pops with close to 30
> >>>>
> >>>>
> >>>clients.
> >>>
> >>>
> >>>>I have had 1 bad power shot, 1 dead indoor A/P from lightning and 1
> >>>>
> >>>>
> >>>bad
> >>>APPO
> >>>
> >>>
> >>>>which I think my tech might have tightened the N connector to
> >>>>tight.
> >>>>
> >>>>
> >>>Other
> >>>
> >>>
> >>>>than that no problems. My clients never have to reset ever. I check
> >>>>
> >>>>
> >
> >
> >
> >>>>my
> >>>>
> >>>>
> >>>MRTG
> >>>
> >>>
> >>>>graphs daily and they never skip a beat. I am using 2 statics IP's
> >>>>for
> >>>>
> >>>>
> >>>each
> >>>
> >>>
> >>>>client. So I am not using DHCP or subnetting. Im just wondering if
> >>>>
> >>>>
> >>>DHCP or
> >>>
> >>>
> >>>>subnetting is where the bugs lie??
> >>>>Superior Wireless
> >>>>New Orleans,La.
> >>>>www.superior1.com
> >>>>----- Original Message -----
> >>>>From: "Stuart Pierce" <[EMAIL PROTECTED]>
> >>>>To: <[EMAIL PROTECTED]>
> >>>>Sent: Friday, June 13, 2003 11:32 PM
> >>>>Subject: RE: [smartBridges] We've just about had it
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>>They do respond and not in a sales position. We have had bad
> >>>>>units,
> >>>>>
> >>>>>
> >>>we
> >>>
> >>>
> >>>>send them back. Otherwise, they are another tool in the toolbox,
> >>>>and
> >>>>
> >>>>
> >>>the
> >>>
> >>>
> >>>>seem to work well for the price. Use something else if you don't
> >>>>like
> >>>>
> >>>>
> >>>them,
> >>>
> >>>
> >>>>we do.
> >>>>
> >>>>
> >>>>>---------- Original Message ----------------------------------
> >>>>>From: "David Blood" <[EMAIL PROTECTED]>
> >>>>>Reply-To: [EMAIL PROTECTED]
> >>>>>Date: Fri, 13 Jun 2003 21:37:23 -0600
> >>>>>
> >>>>>
> >>>>>
> >>>>>>I have to agree that rereliabilty is important on the other hand
> >>>>>>
> >>>>>>
> >
> >
> >
> >>>>>>I
> >>>>>>
> >>>>>>
> >>>think
> >>>
> >>>
> >>>>>>they have earned every bit of the "manufacture of the year" I
> >>>>>>
> >>>>>>
> >>>don't
> >>>knwo
> >>>
> >>>
> >>>>of
> >>>>
> >>>>
> >>>>>>any other manufacture that listens and delivers as well as
> >>>>>>
> >>>>>>
> >>>Smartbridges.
> >>>
> >>>
> >>>>>>They have some bugs but as you can see from this list they
> >>>>>>
> >>>>>>
> >>>dedicated to
> >>>
> >>>
> >>>>>>finding and quickly resolving them.
> >>>>>>As for phone support Smartbridges does have a hotline for
> >>>>>>
> >>>>>>
> >>>emergencies.
> >>>
> >>>
> >>>>They
> >>>>
> >>>>
> >>>>>>took my call at 4:00 am their time. You can't get much better
> >>>>>>than
> >>>>>>
> >>>>>>
> >>>that.
> >>>
> >>>
> >>>>I
> >>>>
> >>>>
> >>>>>>know lots of companies that only have 8-5 support and no great
> >>>>>>
> >>>>>>
> >>>forum
> >>>like
> >>>
> >>>
> >>>>>>this.
> >>>>>>
> >>>>>>Kind Regards,
> >>>>>>
> >>>>>>David
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>-----Original Message-----
> >>>>>>From: [EMAIL PROTECTED]
> >>>>>>[mailto:[EMAIL PROTECTED]]On Behalf Of Sam
> >>>>>>Sent: Friday, June 13, 2003 9:36 PM
> >>>>>>To: [EMAIL PROTECTED]
> >>>>>>Subject: RE: [smartBridges] We've just about had it
> >>>>>>
> >>>>>>
> >>>>>>On Fri, 13 Jun 2003, Shawn Mitchell wrote:
> >>>>>>
> >>>>>>
> >>>>>>>I keep saying it... STOP the new features, and START getting
> >>>>>>>us
> >>>>>>>
> >>>>>>>
> >>>some
> >>>
> >>>
> >>>>>>stable
> >>>>>>
> >>>>>>
> >>>>>>>stuff. I could care less if it can jump over the moon and
> >>>>>>>cook
> >>>>>>>
> >>>>>>>
> >>>me
> >>>
> >>>
> >>>>>>>breakfast, lunch, and dinner... if I have to
> >>>>>>>reset/replace/re-config/touch/look/whatever to the unit more
> >>>>>>>than
> >>>>>>>
> >>>>>>>
> >>>once
> >>>
> >>>
> >>>>>>every
> >>>>>>
> >>>>>>
> >>>>>>>few months... the TCO AND LOSS OF CUSTOMERS get's to be too
> >>>>>>>
> >>>>>>>
> >>>high...
> >>>
> >>>
> >>>>>>I have to second Shawn's comments. When I first started using SB
> >>>>>>
> >>>>>>
> >>>>equipment
> >>>>
> >>>>
> >>>>>>I was thoroughly amazed and impressed with how well it worked.
> >>>>>>
> >>>>>>
> >>>Since
> >>>that
> >>>
> >>>
> >>>>>>time (last October) I have seen the quality slowly degrade to
> >>>>>>where
> >>>>>>
> >>>>>>
> >>>I
> >>>am
> >>>
> >>>
> >>>>>>afraid to deploy anything from SB. And when I do, I put it up,
> >>>>>>
> >>>>>>
> >>>cross my
> >>>
> >>>
> >>>>>>fingers, knock on wood, and pray it doesn't fail.
> >>>>>>
> >>>>>>Please. Heed Shawn's request. Get back to the basics, stop
> >>>>>>trying
> >>>>>>
> >>>>>>
> >>>to
> >>>be
> >>>
> >>>
> >>>>>>all things to everyone and trying to add in each new feature
> >>>>>>that
> >>>>>>
> >>>>>>
> >>>is
> >>>
> >>>
> >>>>>>requested, and make your product the tremendous success that it
> >>>>>>was
> >>>>>>
> >>>>>>
> >>>in
> >>>
> >>>
> >>>>the
> >>>>
> >>>>
> >>>>>>beginning. It's admirable that you want to do what your
> >>>>>>customers
> >>>>>>
> >>>>>>
> >>>want
> >>>
> >>>
> >>>>>>with regards to new features, but not at the expense of
> >>>>>>reliability
> >>>>>>
> >>>>>>
> >>>and
> >>>
> >>>
> >>>>>>performance....
> >>>>>>
> >>>>>>...and our customers.
> >>>>>>
> >>>>>>Sam
> >>>>>>
> >>>>>>
> >>>>>>The PART-15.ORG smartBridges Discussion List
> >>>>>>To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
> >>>>>>
> >>>>>>
> >
> >
> >
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> >>>>>>
> >>>>>>
> >>>unsubscribe
> >>>
> >>>
> >>>>>>smartBridges)
> >>>>>>Archives: http://198.63.203.6
> >>>>>>
> >>>>>>
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