Title: RE: [smartBridges] New Firmware not working for me

Umm could be tracked by macaddress I would think I'm sure they keep a log of it SOMEWHERE.

Chris

-----Original Message-----
From: Martin Moreno [mailto:[EMAIL PROTECTED]]
Sent: Saturday, July 19, 2003 11:35 PM
To: [EMAIL PROTECTED]

I for one have not seen any documentation on what they changed on each revision
I would like them to also change the rev #'s if I didn't keep making a new
folder for rev 1, 2 and 3 I would easily get them confused the last three revs
all are 0.01.06 when I as doing beta testing we ALWAYS changed the rev #'s so
as NOT to get confused or anyone else for that matter..

Another thing I suggested is a date code on the units so it is VERY easy to
track which units might have problems.

Instead of guessing we thing some units starting in may June etc..

This is how the date code works

3/A the 3 stands for the year it I was made and the letter stands for the month
A being Jan and so forth we had our manufacturers in Taiwan do this for us and
it was always very helpful to the end user and to us in diagnosing problems in
the field or in the shop you could just ask the customer "turn the unit over
please tell me the date code" yes its 2/b okay sir yes you have an affected
unit blah blah blah. GREAT time saver.



Quoting phantam <[EMAIL PROTECTED]>:

> I agree, they seem to be missing the fix for the association maybe they are
> trying but cant find the problem yet.
>
>
> What I get depressed with is the not always getting quick responses on what
> too look forward to like on Simpletrap and Simplenms but then again I don't
> mind im WAY OVER expectation I think it came from when I first started
> using
> SB's and I asked for something in the firmware and like 3 days later it was
> there LOL...
>

>
> Lets see what rev4 has in store are they posting changelogs in the
> revisions? I haven't looked
>

>
> Chris
>

>
>   _____ 
>
> From: The Wirefree Network [mailto:[EMAIL PROTECTED]]
> Sent: Saturday, July 19, 2003 11:19 PM
> To: [EMAIL PROTECTED]
>

>
> Ya....Chris...I agree.  However, I have been a beta tester for them since
> Dec 02...not just a regular client.  I have been providing very detailed
> reports and I am used to receiving some word??
>

>
> That's what has me worried at the moment.  I can see it now...a bunch of
> over-worked technicians banging their heads on their desks.
>

>
> I have not mass-deployed....dont want to either.  I only have 3 bad units
> and all of them are up at the moment (knock on wood).
>

>
> I wonder if doing a manual upgrade, downgrade, upgrade, and downgrade
> knocked some sense into the unit.  Cause it's been working fine ever since
> yesterday.  Not the first time that it has worked for 24 hours though.  I
> am
> holding my breath.  I really don't want to lose these 3 clients.
>

>
> And I am not ever going to jump on the "lawsuit" bandwagon either.  I am
> EXTREMELY impressed with the sB team....from Dilish, to Naveen, to Nish, to
> Alex, to Seeni, etc...etc.....  I believe they must have some serious
> "insider" ownership going on.  Cause they are some DAMN hard workers.
>

>
> Sully
>

>
> P.S.  I am having a problem with logging into some units at the moment
> though???  Has me stumped.  I will address that in another post.
>

>

>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]
> On Behalf Of phantam
> Sent: Saturday, July 19, 2003 7:05 PM
> To: '[EMAIL PROTECTED]'
> Subject: RE: [smartBridges] New Firmware not working for me
>

>
> Sully there working on checking the problem I believe I saw, remember it's
> a
> beta so it is going to be bug ridden hence why they said not to mass deploy
> it.
>
> I take it they had a feeling problems like this were going to arise that's
> probably why it was released as a beta with all the warnings because it was
> a rush beta to get the kinks out in the field because really in design
> testing can only show 1/100th of the possible problems that can occur in
> software especially firmware for hardware.
>
> Chris
> -----Original Message-----
> From: The Wirefree Network [mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> ]
> Sent: Saturday, July 19, 2003 10:57 PM
> To: [EMAIL PROTECTED]
> Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
>
> I see you are responding to some posts...and I have never known sB to
> NOT monitor this forum 24x7.  So...where is your response to our
> problems with this firmware??
>
> Please....we have been patient on this issue...but at least let us know
> that you acknowledge the problem we are having and are working hard (as
> usual) to fix it.
>
> Loyal sB user!
>
> Sully
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> ] On Behalf Of The Wirefree
> Network
> Sent: Saturday, July 19, 2003 12:35 PM
> To: [EMAIL PROTECTED]
> Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
> Subject: RE: [smartBridges] New Firmware not working for me
>
> Repost due to ZERO response from sB on this issue.
>
> Why is this firmware not allowing association to some aPPo's???
>
> Sully
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> ] On Behalf Of The Wirefree
> Network
> Sent: Friday, July 18, 2003 5:15 PM
> To: [EMAIL PROTECTED]
> Subject: [smartBridges] New Firmware not working for me
> Importance: High
>
> Here in my lab, I have a suspected bad unit.  I upgraded the firmware,
> and it will NOT reassociate with the intended aPPo.  I switched the
> SSID/Freq to my other aPPo and it associated right up.  I did this about
> 5 times both ways.  Every time it was the same. I downgraded the
> firmware back to (0.01.04) and it associated right up with the intended
> aPPo.  Upgraded again and it lost association.
>
> I have confirmed that there are ABSOLUTELY no differences in the
> settings of my two aPPos except for this:
> - Different SSIDs
> - Different freq's
> - One is new aPPo with short pigtail, one is older aPPo with hardwired
> CAT5
>

>
> The unit that I can not associate to is the older unit.  None of the
> older sB equipment is having any problems.  Everything is on the older
> firmware as well:
> aPPo = 1.4j.5
> airBridge indoors = 0.01.04 (tried upgrading to 0.01.06)
>
> Of the 17 I installed in the last 2 weeks, three are experiencing the
> "lost association" problem.  I replaced all 3 units (including POE
> units) and all 3 are still having problems.  That is VERY odd.  Although
> I did receive all these units (30) at the same time (almost all
> consecutive MAC addresses).
>
> Still doesn't explain why only these 3 are having problems and none of
> the other 14.  I wouldn't think it was too odd if it weren't for the
> fact that I R&R'd all 3 units and they are still losing association,
> whereas all the other 14 new clients are humming right along.
>  
> I really think there is something more to this.
>
> No...it is not frequency or multipath or whatever.  I have sniffed out
> the entire area.  They are clean and very good RSSI/LQ.
>
> All 17 of these installs are within a half mile of the aPPo and clear
> LOS.
>
> Sully
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> ] On Behalf Of The Wirefree
> Network
> Sent: Friday, July 18, 2003 4:09 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [smartBridges] Anyone having issues with the new firmware?
>
> name of the device is just airbridge.  I dont have any more client info
> entered in any of my devices.
>
> Sully
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> ]On Behalf Of The Wirefree Network
> Sent: Friday, July 18, 2003 4:51 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [smartBridges] Anyone having issues with the new firmware?
>

>
> 1. Older aPPo (about 3 months old..older type unit with hardwired CAT5)
> running 1.4j.5 firmware.
> 2. Client airBridge indoor units are running older firmware as well
> 0.01.04.
> 3. SSID is only 3 characters long
> 4. Preupgrade RSSI and LQ was in the 90's for both (when associated of
> course).
>
> I am wondering if I need the newer firmware on all devices first of all,
> then load the BETA firmware on the suspect devices????
>
> I had held off on the last round of firmware upgrades due to others
> experiencing problems.  I am about to try another upgrade here in my lab
> with one bad unit.  Will keep you posted!
>
> Sully
>

>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> ]On Behalf Of Tom Haynes
> Sent: Friday, July 18, 2003 4:37 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [smartBridges] Anyone having issues with the new firmware?
>

>
> Mike and Sully. What FW are you running on the AP that the upgraded
> units
> will not associate with? What was your pre-upgrade RSSI and LQ? What is
> the
> length of the ESSID on the AP that the units will not associate with?
>
> Mike, are there anyother differences between the APs that the upgraded
> units
> will assoiate with and the APs they will not associate with?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> ]
> On Behalf Of The Wirefree Network
> Sent: Friday, July 18, 2003 6:31 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [smartBridges] Anyone having issues with the new firmware?
>

>
> I tried to upgrade one of 3 freezing units and it would not associate
> with
> the AP.  This is the only AP within range of all 3 units, so I dont know
> what to do at this point.
>
> I had to downgrade back to old firmware to reassociate.
>
> Sully
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> ]On Behalf Of Michael Saathoff
> Sent: Friday, July 18, 2003 12:29 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [smartBridges] Anyone having issues with the new firmware?
>

>
> Update,
> I have 7 AP's running the same firmware.  For some reason upgrading the
> firmware on the AirBriges kills their ability to associate with two of
> seven
> AP's.  I can associate with any of the other five and all seems to be
> working well.
>
> Not sure why yet.
>
> --Mike
>

>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> ]On Behalf Of Michael Saathoff
> Sent: Friday, July 18, 2003 12:20 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [smartBridges] Anyone having issues with the new firmware?
>

>
> Sam,
> It either works or it dosen't.....Sounds funny but, what I mean is that
> the
> upgrade seems to resolve the heat issue.  Though I haven't had any real
> heat
> the last couple days.  The bad side is that it seems to kill my ability
> to
> associate with some of my AP's.
>
> --Mike
>

>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> ]On Behalf Of Sam
> Sent: Friday, July 18, 2003 12:09 PM
> To: [EMAIL PROTECTED]
> Subject: [smartBridges] Anyone having issues with the new firmware?
>

>
> Has anyone installed the new firmware? I'm getting ready to try, but
> wanted
> to check first to see what sort of luck others have had.
>
> Thanks
> Sam
>

>
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Martin Moreno
Blazen Wireless
909-907-4106
www.blazenwireless.com
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